Walkers Renton Mazda
Renton, WA
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773 Reviews of Walkers Renton Mazda
Had a wonderful experience at Walker's Renton Mazda. Staff accommodated my family and I to best meet our needs. Price was great, customer service was wonderful, responses were always timely. Thank you! Staff accommodated my family and I to best meet our needs. Price was great, customer service was wonderful, responses were always timely. Thank you! I am very happy with both the experience and my new car! More
We bought a new Maxda 3 with James this wekend. We originally had an appointment with Andreas but he was unavailble. James was professional and new alot about the car we were interested in.James walke originally had an appointment with Andreas but he was unavailble. James was professional and new alot about the car we were interested in.James walked us through the whole procedure with no surprises.What was even better no high pressure sales. We had done our research on the car before going in and nothing was unexpected. Lap gave us a great fianancing and got us everything we would want in our monthly payment range. I had forgot my check book and they even let me drive the card home to return with the rest of our down payment. I would highly recommend James and Walker Renton Mazda. Ask about their prepaid maintenance program. I really thought that was a great deal. More
AJ was friendly and professional at all phases of our recent visit to this dealership. I really appreciate his no pressure attitude, giving me all the information we needed to make this purchasing exper recent visit to this dealership. I really appreciate his no pressure attitude, giving me all the information we needed to make this purchasing experience very positive. Thank you AJ. Shoni Tiede More
We went online to view Mazda, Toyota and Honda midsize SUV's. I found that the Mazda CX 5 was the online favorite so we decided to stop by Walker Mazda in Renton to get a feel for the vehicle. We were bot SUV's. I found that the Mazda CX 5 was the online favorite so we decided to stop by Walker Mazda in Renton to get a feel for the vehicle. We were both pleasantly surprised by fit of the vehicle on the test drive and the quality of construction. Ken was very cordial and informative as he greeted us when we first arrived at the dealership. We decided that the vehicle satisfied all our needs and we would not need to use the remaining day to visit the Honda and Toyota sites. We found our car purchasing experience to be relaxing and reassuring by the friendly and knowledgeable staff. More
We had excellent customer service. Originally we called in to ask about a car and received all of the information that we needed quickly. When we showed up to see the car, it was clean and ready for us to in to ask about a car and received all of the information that we needed quickly. When we showed up to see the car, it was clean and ready for us to take on a test drive. The salesman that we worked with was always available when we had questions either through phone or texting. He would respond quickly and get us whatever we needed. When we forgot to bring our checkbook, he followed us back to our home, a 45 minute drive, to pick up the check. Very friendly, helpful and highly recommended. More
Our experience here was a very enjoyable one. The dealership had the exact car we wanted, our saleperson AJ was very knowledgeable and friendly. I had called ahead and when we got there he came out t dealership had the exact car we wanted, our saleperson AJ was very knowledgeable and friendly. I had called ahead and when we got there he came out to greet us and had the car sitting there ready for us. After we test drove the car we went inside to talk numbers and they offered us water, not only once but several times throughout. Everyone there seemed to love what they do, everyone had smiles on their faces and were very friendly. We were able to negotiate on our trade and the new vehicle and then we were off to financing where Alden helped us out, he was very friendly and quick, he also had great knowledge of what he was doing. While we were in financing they were getting the car all ready, once we were done with financing Drea took the time to show us how to use the features in the car ie. navagation, back up camera etc. He even took the time to help sync my phone to the car bluetooth. Also to mention they did a good job washing the car, it looked great. Overall it was a great experience, everyone was very friendly and helpful. Would recommend this dealership without hesitation. More
Excellent customer service from start to finish! I worked for Nordstrom for 15 years, the last 2 for the Nordstrom family members themselves, so I am very familiar with what providing good customer service e for Nordstrom for 15 years, the last 2 for the Nordstrom family members themselves, so I am very familiar with what providing good customer service entails, and these guys have it down. I let Kris know what I wanted in terms of color and options, and he found it and even held it for me for 3 days once it arrived on the lot before I could get down there to finalize the details. Kris explained all the options, paired my phone to the Bluetooth, something very new to me as I had been driving an old car for years!Alden helped us with the financing end, and was quick, efficient and very cordial. I would recommend these guys and the dealership to anyone! More
AJ was the key to my having an enjoyable, informative, authentic car-buying experience. His way of being open honest and real about the car and the buying experience made my purchase feel better. authentic car-buying experience. His way of being open honest and real about the car and the buying experience made my purchase feel better. More
When I arrived at Walker's Renton Mazda, I had been browsing the internet for a few days trying to get an idea of what kind of car I might want to purchase. I simply could not find anything that struck browsing the internet for a few days trying to get an idea of what kind of car I might want to purchase. I simply could not find anything that struck my interest. I was greeted at the lot by James Morrison (not the musician :) He helped me pick out a car which I was not even aware of prior to my visit to the lot. Throughout the entire process, James was more than helpful and accomidating. He was very knowledgeable about the vehicles, and allowed me to take my time when deciding if Mazda was the correct direction for me to choose. When I finally decided to purchase from James, I was confident it was the right decision. Price, service, friendliness, quality, and honesty. These are all things that were important for me, and if they are important to you, look no farther than Walkers Renton Mazda! More


