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Walkers Renton Mazda - Service Center

Renton, WA

4.6
273 Reviews

273 Reviews of Walkers Renton Mazda - Service Center

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April 17, 2024

The tech that was helping me was great! Thank you so much for all your help!!! More

by julescastaneda
Recommend Dealer
Yes
Employees Worked With
Sorry I didn't catch his name :(
April 16, 2024

Their customer service and service was excellent and their waiting room was clean and they have coffee to drink if you want to. I highly recommend them. More

by Finan Mazda3 S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Rodis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Arazas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Prothero
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2024

I enjoy how clean the location is and how seamless the process to get my car fixed is. More

by garysingh95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2024

They were very professional and courteous, work done in a timely manner and the waiting room was very comfortable. More

by caroberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Navarro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kailee Hope
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rodis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Arazas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Acosta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Prothero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Stacko
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2024

Jason is great . Moises too. Great customer service . Excerpt for service take too long my car was done but it was just sitting there . They should let me know it’s d More

by symark1627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Rodis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Acosta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Walkers Renton Mazda responded

Hi symark1627, we would really appreciate it if you could message us and give us more information on this matter so that we can work to resolve it, as this does not seem to align with our values as a company. Thank you and have a great day!

April 10, 2024

Very professional. Helpful to me as a new car owner. Really great advice too. I highly appreciate them! More

by calo16516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Walkers Renton Mazda responded

Thank you very much!

April 10, 2024

My questions were answered in an efficient manner and I didn’t feel dumb asking them. I also didn’t feel like I was swindled. Thank you! More

by livelaughloveandlilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Walkers Renton Mazda responded

Thank you!

April 08, 2024

Great service. I like the detailed video walkthrough and explanation of potential upcoming preventative maintenance. More

by dhungubc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Walkers Renton Mazda responded

Thank you so much!

April 08, 2024

Greated warmly. Assessed a slight “ding” in my rear bumper. Confused why someone checks me in and then I am further helped by someone else. More

by jeri_mallory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Rodis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Arazas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Acosta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Prothero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Walkers Renton Mazda responded

Thank you very much!

April 04, 2024

Salesperson was great & I’m happy with my purchase, but dealership needs to address a few things: No way to pay down payment without using a credit card & paying a HIGH fee; aggressive upselling on warrant More

by david@davidflack.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None apply
Apr 11, 2024 -

Walkers Renton Mazda responded

Hi there, thank you very much for your feedback. It has been shared with the appropriate managers and will be used as a learning opportunity. You should have received this review request much earlier, so we are looking into that. As for the credit card fee, it is something that we cannot control- which is why we encourage customers to pay with any other form to avoid this charge (cashiers check, debit card, etc.). We apologize for any inconvenience. If you have any other questions or suggestions, please do not hesitate to reach out.

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