Wallace Cadillac

The staff is friendly and helpful. The exterior car wash was average at best. Will still return for service in the future. The exterior car wash was average at best. Will still return for service in the future. More

Went there for oil change. They washed my car. I had meticulously detailed it a couple days before. When I opened my door to leave I found black grease all over my door, uphols They washed my car. I had meticulously detailed it a couple days before. When I opened my door to leave I found black grease all over my door, upholstery, console and rocker panel. Told service person, Mike, to come look at it. He did and he cleaned it. Probably not with a leather friendly cleaner, and I had just treated the leather. I let that go. Then when I drove out into the sun I could see all my windows were covered in dirty spots, as if someone tried to clean them with a dirty wet rag. I went to the car washer's station and asked if they just washed my car. I was told yes. I advised them that my windows are now dirtier than before I came in. The young mane got some spray and a microfiber cloth and cleaned them. The spots on the body remained. At least they tried to make it right. But I am very disappointed that this had to be addressed to begin with, especially at a Cadillac Dealership. I answered Yes as to whether I would recommend this dealership because everyone was nice and took care of the problem, but I do not have the extra time to invest every time I go there. I just moved back into the area and they are the closest dealership, and we did have a good experience with purchasing another car there many years ago. More

Awesome car buying experience. Everybody was very professional and friendly. Special shout out to Charles Loiacono and Chris Vogel the Finance Manager for going above and beyond, Everybody was very professional and friendly. Special shout out to Charles Loiacono and Chris Vogel the Finance Manager for going above and beyond, making the deal possible right in time for mom's birthday! The car is gorgeous, and Mom is very happy with her 2021 Cadillac CT4! You guys' ROCK!!!! True professionalism all the way around! More

Gave up his lunch to find my CT4 paint; great loyal service., service first rate. service., service first rate. More

They definitely play the Dealer game so go in Very prepared they play every trick in the book. Other than that people there are friendly and i did buy my car that I love. prepared they play every trick in the book. Other than that people there are friendly and i did buy my car that I love. More

I’m nearly 50 and have owned several cars. This by far was the best experience I’ve had buying a car. Charlie and Chris are fantastic! was the best experience I’ve had buying a car. Charlie and Chris are fantastic! More

Wallace Cadillac has outstanding employees both in service and sales namely Greg Johnson with whom I have had the opportunity to acquire several new Cadillacs. Greg has gone out of his way to present service and sales namely Greg Johnson with whom I have had the opportunity to acquire several new Cadillacs. Greg has gone out of his way to present me with a great deal every time. A big thanks to Greg and his sales manager. I have to add your service department is also great. All of your departments run like a fine clock. We are lucky to have this Cadillac dealership in Stuart. We'll see you in a couple of years, Greg, for another new Caddy. More

Genuine! Charles Loiacono was so genuine and helpful from the moment I stepped into Wallace Cadillac. He went above and beyond! He is a great salesman without Charles Loiacono was so genuine and helpful from the moment I stepped into Wallace Cadillac. He went above and beyond! He is a great salesman without being “salesy “ I totally recommend him if you are looking to buy a Cadillac!!! He knows everything about these vehicles and helps you to understand everything you need to!! More

Exceptional Service Josh Estes was easy to work with and knowledgeable! The dealership bent over backward to make the deal work and ensure we were satisfied. We had ne Josh Estes was easy to work with and knowledgeable! The dealership bent over backward to make the deal work and ensure we were satisfied. We had never considered a Cadillac. Now we're in the family. More