Wallace Chevrolet

After 205k+ on my Subaru Outback I decided it was time for a newer car. I decided what type of make, and model of the vehicle I wanted before going car shopping. I went to several other local dealers - for a newer car. I decided what type of make, and model of the vehicle I wanted before going car shopping. I went to several other local dealers - none of these dealers provided the same inspection report as Suburban Chevrolet - so I felt much more secure going with a used car from Suburban, than anywhere else. Anything I wanted about the 2007 Saturn Vue that it didn't have, my sales consultant, Jack Hine, did whatever was necessary to make me feel more assured. (After the next 200k miles, I'll be going by Suburban first, before making any other car buying stops.) More

Scott was professional from the minute I walked into the parking lot. There was never any pressure to look at something I didnt want. He found me a great deal on a truck that matched what I was looking for. parking lot. There was never any pressure to look at something I didnt want. He found me a great deal on a truck that matched what I was looking for. I had a couple of trade-ins that were pretty old and he worked out a good deal for me. Although I was giving him a hard time to give me a great deal on the trade-ins, Scott remained courteous and professional the entire time. He didnt feed me big lines of fancy jargon, try to confuse me or convince me of something that wasnt so. It is what it is with Scott. In the end we all went home happy. Scott Crowder is his full name and he was great through the entire process. I did not get a card from the "good ole boy" from Kentucky that worked with him and finalized the papers, but he was great as well. Thanks for a great experience, and I will be back here in the near future! More

As I arrived at Suburban Chevrolet I bwas greeted by Brahim before I entered the showroom. I told Brahim to show me every Impalla on the lot Within 10 minutes I selected the car I wanted Now the only qu Brahim before I entered the showroom. I told Brahim to show me every Impalla on the lot Within 10 minutes I selected the car I wanted Now the only question was working out the price which we did in little time. I had told Brahim when we met that this would be the easiest or the worst sale he ever made. It turned out to be the easiest. The entire deal went well and he turned me over to Sal who processed the paperwork It was quick as posible I had my plates and Brahim drove the new car to my house to get my wife's signatures. I drove him back to the showroom and I was on my way, Before going to Surburban Chevrolet I read 47 customer ratings in detail They convinced me that if at all possible I wanted to deal with this organization. I was not dissapointed. I ended up with a better car than I had anticipated Dan Knowles More

Always able to get appointment quickly, and for the time I request. I am offered shuttle service, loaner car, or to wait. Waiting room is pleasant, has coffee, and even donuts. Nice current magazines availa I request. I am offered shuttle service, loaner car, or to wait. Waiting room is pleasant, has coffee, and even donuts. Nice current magazines available, comfortable chairs, nice TV. Service is prompt, and efficient. This dealership and this service rep go out of their way to Every person with whom we have interacted has provided anything we might need. Steve remembers us, our family situation, and always has a smile. It is a pleasure to come here for service; I feel welcomed, and at home. More

I worked with John Hobson on my new 2011 Chevrolet Silverado Z71 and it's was great. John was very detailed oriented and took care of everything I asked for. I would highly reccommend this dealer thei Silverado Z71 and it's was great. John was very detailed oriented and took care of everything I asked for. I would highly reccommend this dealer their team is first class! Great dealership and people to deal with. They make the transaction quick and easy. Thanks again Suburban Chevrolet! Another completely satisfied Chevy buyer! More

Peter was very friendly, understanding, and most of all honest! It was a pleasure to work with him in the purchase my awesome Suburban! I have never had such a quick and pleasant experience in a car dealer honest! It was a pleasure to work with him in the purchase my awesome Suburban! I have never had such a quick and pleasant experience in a car dealership before. Peter bent over backwards to ensure that we left happy....and we definitely did! More

Jack Hine was very professional and courteous to us for the entire time we were there. The dealership was quite busy when I went to test drive a car to buy and though the whole buying process took a bit lo the entire time we were there. The dealership was quite busy when I went to test drive a car to buy and though the whole buying process took a bit longer than I would normally have liked, all of the employees were working as quickly as possible to satisfy all of their customers and Mr. Hine was especially friendly and helpful, even with my 3 yr. old daughter who was with me at the time. He offered snacks and drinks to us while we waited and personally took my new vehicle down to get some gas in it while I was with the finance manager, because it was actually on empty when we did the test drive. I was informed that the manager, Ben, was pulling in lots of favors trying to get me a loan because my credit was a little shaky so I appreciated him going the extra mile. And Sal Marciante, the finance manager, got us through the whole signing process in less than 10 minutes. The whole experience was very comfortable, I did not feel any high pressure for a sale and they seemed to go the extra mile to put me in a car I could be comfortable in. Thanks Guys! More

John Hobson was the best sales representative I have EVER dealt with in buying an automobile (and I have bought many). He was truthful, respectful and attentive. He answered all of my silly questions with ge dealt with in buying an automobile (and I have bought many). He was truthful, respectful and attentive. He answered all of my silly questions with gentle patience. The whole transaction was effortless. He made sure I was comfortable with each step of the process. Because of John, and Ben Pridemore, who facilitated the financial transaction, I have a new outlook on auto dealerships. I recommend this dealer to anyone. I drove three counties to get there and was not disappointed. More

Dan Kukan: Dan has serviced all of the families GM vehicles for years and has always been professional, respectful, informative and the quality of work from the technicians are excellent. John Hobs vehicles for years and has always been professional, respectful, informative and the quality of work from the technicians are excellent. John Hobson: John just sold me a new truck and worked well with me and my wife. extremely recpectful and very professional. We talked two months ago about the type of truck I wanted and told me he would call me when he found one that he thought I would like. He did exactly that and I'm now the proud owner of a new 2011 Silverado. John even took us to an auto accessory store introduced us to the owner for some item Chevrolet didn't offer. It's always been a pleasure dealing with such a great dealership. Bill Scott More

Mike who manages the body shop had his body shop men repair my 1995 SS Impala after a tree had fallen on the car during a heavy storm "while I was driving it". My Impala is my pride and joy an repair my 1995 SS Impala after a tree had fallen on the car during a heavy storm "while I was driving it". My Impala is my pride and joy and I was devistated that the car's roof and windshield were damaged. The body shop reaired the car and made back to original condition and my BABY is back to original condition. I would recommend the body shop to any person i know that needs excellent work at a fair price. Bill Scott More