Wallace Chevrolet

Suburban Chevrolet is not the stereotypical used car lot and salesman. Brahim, the salesman that took my initial call, called me back in 5 mininutes with satisfactory answers to my questions. After a test and salesman. Brahim, the salesman that took my initial call, called me back in 5 mininutes with satisfactory answers to my questions. After a test drive with Brahim and our initial negotiation I wanted to take time to think about the deal. I was able to take the car I was interested in to run an errand. After I accepted the manager's counter-offer that Brahim brought to me I was given the written offer form which had printed with all other terms the dealer prep and profit of $596. That was not the deal we had made. The manager discussed the charge that to me was a deal breaker. The manager and I settled on lowering other charges. I am happy with the product and service. I recommend Brahim and Ben as straight forward salesmen that gave me more satisfaction that I had expected. More

Everyone was extremely kind. I will recommend them to family and friends over all the dealers. From the beginning of our entry into the dealership everyone was kind and willing to help. You could see the family and friends over all the dealers. From the beginning of our entry into the dealership everyone was kind and willing to help. You could see the team effort. John Hobson did everything to help us with the purchase of our first new car. Thank you for all your help. More

Jack Hines was very easy to work with and provided answers to all my direct questions. Jack and the dealership were willing to negotiate with me on the price. They were also willing to hold the vehi answers to all my direct questions. Jack and the dealership were willing to negotiate with me on the price. They were also willing to hold the vehicle as I live on the other side of the state. While they offereed the extras at the closing, they were not pushy. I would highly recommend this dealership. More

I wanted to let everyone know that if you are in need of service and want the best customer service this is where to find it. I have dealt with Don over many years now and always he offers his expertise an service and want the best customer service this is where to find it. I have dealt with Don over many years now and always he offers his expertise and knowledge as well as making sure everything is done correctly. He is never bothered by my many questions and goes above and beyond when helping someone. I appreciate all he has done for me and my family! More

My husband and I had a great experience buying a new Tahoe from Suburban Chevrolet. Everyone we dealt with (3 main employees) was friendly and helpful. The dealership was clean and even had new carpet Tahoe from Suburban Chevrolet. Everyone we dealt with (3 main employees) was friendly and helpful. The dealership was clean and even had new carpet (which my young baby appreciated walking on). Most importantly, we were pleased with the price that we paid for our new Tahoe and the price we were given for our trade. I would recommend this dealership to a friend. More

I was extremely pleased with Suburban Chevrolet. I like most people went in expecting to be there for hours and be taken for every penny I had. However my experience was the complete opposite. I walked in most people went in expecting to be there for hours and be taken for every penny I had. However my experience was the complete opposite. I walked in and was welcomed immediately. The entire staff was extremely friendly. I told them the problem I was having with my vehicle and that I had been told by other car places that the only way I could get the part fixed I would have to go to the dealership. I thought great I'm going to have to pay another place for a diagnostic test and then go from there. However, the service manager told me that he would go ahead and do the diognostic for free and we would go from there since I had an idea of what was wrong and I had just been to a place two days before. It ended up being a secondary air injection pump which he was able to write up under my emmissions warranty which saved me roughly $600-700. Which was a life saver for me. I ended up also needing a fuel injection system cleanse and an air filter which ended up costing me $277. They also went the extra mile and updated my cars computer for free and washed my car. I thought the fuel injection system cleaning and air filter was a little on the costly side but I wasn't about to complain when I did not have to pay for the diagnostic test which would have been $109 and the pump which would have been $600-700. They did all of this in about two hours and I was on my way. So all in all I had an EXCELLENT experience and saved between $700 and $800. I would highly recommend using this dealership for your car needs. I know I will be in the future. More

At Suburban Chevrolet every one that is employed at the Stuart,FL location knows their job! Better then ANY other dealership in south Florida. My name is Milo Olson III. Some months ago I was in the market Stuart,FL location knows their job! Better then ANY other dealership in south Florida. My name is Milo Olson III. Some months ago I was in the market to purchase a new 2010 Camaro and since I was a cash buyer I could have went anywhere to order my own personalized Camaro. I have to be honest here. I could have saved money buying my car at multiple dealerships. The reason I purchased the car at Suburban was their attention to a level of customer satifaction that is virtually unheard of in the automotive industry. The sales team was great but being an owner of a local business in Stuart, FL who employs 80 people I can tell you that it is not just the deal it is also service after the sale that counts. I had some issues with my camaro ( some not related to GM at all.) Danny Kucan and his team handled all of them with the highest respects for myself and the situations I was going through. Some of my employees have recently purchased from Suburban with identical results. My wife currently drives a 2007 Tahoe LTZ and we are getting ready to trade it in within a couple of months. As long as Danny Kucan is still employed there, we will be purchasing from Suburban Chevrolet. Owning a serviced based multi-million dollar business I would count your blessings with this guy. He runs a tight ship over there and I have not offered him a position here because, I own a Insurance Restoration Contracting Company. Not an Automotive dealership. But it is nice to know there is somebody else in Florida that takes pride and ownership in there profession and where the customer TRUELY comes first. Bravo and well done Suburban Chevrolet. A loyal new custermer. Milo Olson III More

I was looking for a new Tahoe and was fortunate enough to meet John. He was extremely helpful in finding me the EXACT vehicle that I wanted. John pretty much spent the entire day with me making this deal p meet John. He was extremely helpful in finding me the EXACT vehicle that I wanted. John pretty much spent the entire day with me making this deal possible. He knew what I wanted to pay and didn't quit working until I had my Tahoe! I previously visited other dealerships and did not feel as welcome as I did at Suburban Chevrolet. They did not take the time to listen to what I wanted or put forth the effort to work with me. I would definitely recommend Suburban Chevrolet for your next vehicle purchase and be sure to ask for John Hobson! Thanks John for everything! More

I was looking for a replacement car for my daughter and explained to John Hobson, what my maximum financial price was. He took the time to consider stock available and when we didn't find an immediate fit explained to John Hobson, what my maximum financial price was. He took the time to consider stock available and when we didn't find an immediate fit, he continue to watch for us. Within a few days he had what we hope will prove to be a good fit and kept the price at exactly what I told him my limitation was. I recently read a "complaint" webpage written under Coggin Honda where the buyer was jerked around on the price even though he was very explicit about his limitations and requirements. He will not deal with them again and I believe this is a common problem with most dealerships. Dealers wait till you are excited about the car, then spring on the extra fees and the "well we can't quite make your price work, but it won't be that much more!" Doesn't work for me.....like most people, I know what I can spend and spent the maximum I had. Here's hoping my daughters 2006 Malibu last a long time! Thank you for your help John! More

My wife and I had a wonderful experience buying our car from Suburban. The sales staff were all extremely helpful and friendly, and were more than willing to answer any and every question we had. Sal, who from Suburban. The sales staff were all extremely helpful and friendly, and were more than willing to answer any and every question we had. Sal, who helped us get financing, was absolutely awesome! Not only was he able to get us an amazing rate, he was also able to help us deal with a very difficult registration... We bought our car right before we had to move out of the state, and Sal was able to still take care of everything for us even though it was an out of state deal. Our experience was so good we will definitely be driving back, from Georgia, when we are ready for our next vehicle! More