Wallace Chrysler Jeep Dodge Ram

They were more straightforward than other dealers I spoke with. I still felt like the finance office upsold me and played some games. All in all it was a good experience. with. I still felt like the finance office upsold me and played some games. All in all it was a good experience. More

Everything was wonderful took a little longer than planned but so far so good Again everything worked out perfect planned but so far so good Again everything worked out perfect More

Anthony was eager to welcome us in to Wallace Jeep! He was extremely organized with all the paperwork that was involved and I thought it was a relatively great experience. I found the car online and He was extremely organized with all the paperwork that was involved and I thought it was a relatively great experience. I found the car online and I drove down to Stuart and there she was! It was probably the shortest amount of time I can recall being spent to purchase a vehicle which was amazing. Anthony was great about setting up little details on the computer system which I would’ve had much difficulty with. He also loaded my phone with lots of videos so I could learn more about my new vehicle. I would choose to use Anthony if I was to purchase another vehicle. I have purchased four jeeps in the past and I am sold on JEEP! More

Very professional. Pleasant atmosohere., patience to explain the questions I had. The salesman was very cordial. Pleasant atmosohere., patience to explain the questions I had. The salesman was very cordial. More

I have purchased many cars over the years, from various dealers; this was the easiest experience to date. Wallace Ram has my business moving forward! dealers; this was the easiest experience to date. Wallace Ram has my business moving forward! More

Initially, the sales advisor, Mr. Luis Champrro, demonstrated professionalism, courtesy, and effective communication throughout the early stages of my vehicle purchase. Unfortunately, Luis Champrro, demonstrated professionalism, courtesy, and effective communication throughout the early stages of my vehicle purchase. Unfortunately, as the transaction progressed, the quality of service declined significantly. The advisor failed to provide clear and transparent guidance regarding the vehicle insurance products, and without my informed consent, all coverage options were applied. This resulted in an unexpected additional cost of approximately $9,000 in insurance fees. Furthermore, once the sales contract was finalized, Mr. Champrro disengaged from the process and did not provide the level of post-sale support and follow-up that a customer should reasonably expect. The overall experience felt inconsistent and lacked continuity from beginning to end. It became evident that his primary concern was obtaining favorable customer feedback rather than ensuring a transparent and satisfactory purchasing experience. Subsequently, I returned to the dealership with my husband, and fortunately, the General Manager personally intervened and provided an adequate resolution. Nevertheless, this entire situation could have been avoided had there been full transparency and professionalism maintained consistently throughout the sales process. More

They have the best stock of jeeps in all of Florida. Their online pricing is very deceptive though. Expect a 15-20% mark up in person, and they are not very open to haggling. Take pictures of screens in Their online pricing is very deceptive though. Expect a 15-20% mark up in person, and they are not very open to haggling. Take pictures of screens in the finance department when coming to an agreement just to avoid any shenanigans. More

I just came in to service my vehicle but I talked to Jonathan and got an appraisal while I waited. I ended up trading mine it in for a Jeep Rubicon and he could not have provided better service. Keep up Jonathan and got an appraisal while I waited. I ended up trading mine it in for a Jeep Rubicon and he could not have provided better service. Keep up the good work Wallace guys. More

I had no idea what car I wanted to get when I walked into Wallace Ram so I’m sure it took longer than it needed but Jonathan was patient and accommodating the entire time. Thank you so much! My husband and I Wallace Ram so I’m sure it took longer than it needed but Jonathan was patient and accommodating the entire time. Thank you so much! My husband and I are very grateful. More

Mike was great helped us out and made sure everything was copacetic! Very easy process copacetic! Very easy process More