Wallace Hyundai
Stuart, FL
Filter Reviews by Keyword
By Type
884 Reviews of Wallace Hyundai
Stuart Hyundai sold me a car 2015 Sonata with super low mileage. I purchased it in 2018. I have to believe they knew my car had a very bad oil issue I spent over $2000 to fix the worst oil leak you can hav mileage. I purchased it in 2018. I have to believe they knew my car had a very bad oil issue I spent over $2000 to fix the worst oil leak you can have as far as fixing so labor was ridiculous. After a full oil change I still have to put 1 to 2 quarts of oil every two weeks, it burns oil like crazy! The only way this can be resolved is if I burn up my engine running out of oil. So if my car dies as I’m driving I have to pray the car behind me doesn’t slam into me! The suggestion nearly floored me. By the way the freaking Judge denied a major recall for a civil suit! My husband purchased a $75,000 pick up and it was in the shop at the beginning. Sunroof leaks, broke I don’t know 2 or 3 windshields trying to fix it. Never happened was told nothing they can do anymore!! His transmission went on a 2022 we purchased Brand New. He had 70,000 mile warranty he had 71,000 or 72,000. We of course respected the warranty was up but it just seemed a little suspicious. SWORE WE WOULD NEVER DEAL WITH WALLACE AGAIN! However we went to Ft Pierce Wallace Hyundai and purchased a Kona. So I am waiting to see what recalls or defects happen with my 2026 Kona. I praying for a more professional service team. 3rd car purchased and I really don’t think they care if we ever come back. Sure wish the previous owner was still the owner. Had a wonderful experience purchasing a Toyota Tacoma pickup and a Volkswagen Jetta. Sorry Wallace of Stuart.?we just feel the sale is complete now get out. More
Total disappointment with the service manager when I called about getting a warranty appointment as my 2023 was experiencing severe hesitation yesterday and was a dangerous situation. I told him I had p called about getting a warranty appointment as my 2023 was experiencing severe hesitation yesterday and was a dangerous situation. I told him I had purchased a car at the dealership and in the past they provided me with a loaner as I only have one vehicle in my family and I live in Sebastian. He in essence told me that I couldn’t just come on my appointment time and sit and wait as he was totally uncertain whether he could get to it with the right person. He suggested perhaps I go to another dealership which I will now and it’s their loss cause I was considering trading it in the near future for a new one. I called a different dealership, and the tone of the service managers conversation with me was night and day. How to lose a customer in one simple phone call too bad. More
I got a call from a telemarketer who sales dreams obviously. I went to this dealership just to look realistically with no money down and okayish credit and Claire and her team were able to put me in obviously. I went to this dealership just to look realistically with no money down and okayish credit and Claire and her team were able to put me in a newer vehicle. There was a change in price with the trade in and upgrade but we came to a reasonable solution and decent interest rate. They were patient with me as they could have easily shewed me away. Nice place, nice people More
After visiting many dealerships in this part of the state, we ended up buying our 2026 Tucson from Wallace Hyundai of Stuart because they gave us the best deal. Their customer service was also outstand state, we ended up buying our 2026 Tucson from Wallace Hyundai of Stuart because they gave us the best deal. Their customer service was also outstanding. Joni was very helpful and a pleasure to work with. More
Terrible atención falsas promesas de negociaciones ya estando un dinero depositado una mentira no recomiendo hacer nada en este dealer estando un dinero depositado una mentira no recomiendo hacer nada en este dealer More
Very helpful, personable fair to deal with when it came to negotiating a sale, a friendly bunch of people to negotiating a sale, a friendly bunch of people More
Huge lowball on my trade-in. Tried taking advantage of that because I didn't want the car anymore. On top of that, the equity I got from my car, plus the lease, plus the finance, Tried taking advantage of that because I didn't want the car anymore. On top of that, the equity I got from my car, plus the lease, plus the finance, will be 20k more than sticker price. More
I feel tricked into the price of this car, because I already wanted this car. But other than that, everyone was very nice to work with. Trickery: Michelle brought me on stating there was labor day sales already wanted this car. But other than that, everyone was very nice to work with. Trickery: Michelle brought me on stating there was labor day sales, and end of month sales and said they'd be aggressive with the price and even sent me a $500 coupon to use on top of the mailer I had. When I arrived, the car they had in stock was damaged, and they said I would have to pay extra to fix it. They also didn't offer any discounts on the car. Then when they said they would fix the car for me and give me some money for my trade in, but no money off the price of the car, I asked about the coupon Michelle gave me. Ahmed said that because they were fixing the car for me, and because they were giving me money for my trade-in, that that was enough money to come off of the car and I was lucky. I really wanted to walk right there, and I almost did. But I thought about my family having a better car, so I went along with the purchase. Honestly, if Hyundai really was an honest company, it would be more about family (who was with me, by the way) vs just money money money. And I understand they have to make their living, but come on. You could have met my needs while still making yours. More


