I was very happy with both my salesman, Glenn and his Manager, Carter. Each was pleasant, professional and easy to work with. My only poor experience was with Rodney, the finance person. Although I explained that I did not want any additional packages that would increase my monthly payment, I feel he ignored me and tried to hard sell me on these packages. As a woman, and a Senior Citizen, it was a complete turn off to me and made me feel uncomfortable.