Wallace Kia
Stuart, FL
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239 Reviews of Wallace Kia
The Wallace Dealerships was extremely curtious the minute we arrived on the property. Salespeople greeted my wife and I with the utmost respect as we asked for information on the KIA vehicles. we arrived on the property. Salespeople greeted my wife and I with the utmost respect as we asked for information on the KIA vehicles. More
It was a great experience. Ryan was very professional and patient and extremely knowledgeable about the cars and took his time to explain everything about the cars to us Ryan was very professional and patient and extremely knowledgeable about the cars and took his time to explain everything about the cars to us More
Tyler was a pleasure to deal with. Don in finance was so helpful!! Marquis helped me on the first day in but after coming back the next day I feel like Marquis wasn't fully honest wit Don in finance was so helpful!! Marquis helped me on the first day in but after coming back the next day I feel like Marquis wasn't fully honest with me on their process, he told me they did not have an appraiser on Sundays. Which I thought was odd. But the next day when I took time off of work to come in, Tyler said he could appraise it. I got the feeling that the sales team appraises themselves. I was only under the impression that this was the first step in the process because Dev (customer care dept) had told me such over the phone when he "set an appt" for me to come in. Tyler and Don were pretty transparent with me and are the reason I am giving the rating of 5 stars. Some of the other staff could be a little more straight forward. But I am glad I wound up working with Tyler and even happier that Don walked me through the stressful process of financing and helped me tremendously to leave feeling confident and comfortable with my terms and payment. More
From the moment we stepped foot on the lot, everyone was friendly and helpful. The salesman who helped us through the process (Richard Distafano) listened and was responsive to our needs until we finally ha friendly and helpful. The salesman who helped us through the process (Richard Distafano) listened and was responsive to our needs until we finally had the vehicle that was perfect for us. More

