Wallace Kia

The moment I walked in the door and was greeted by Bakr. He made me feel at ease and less apprehensive about buying a Kia. He was careful to listen to my needs and to help me sort out what car I was thinki He made me feel at ease and less apprehensive about buying a Kia. He was careful to listen to my needs and to help me sort out what car I was thinking about. My son told me about the K4 and K5. He showed me some photos, told me about the car and I really liked the green one. We took a nice drive and I was sold. Rafael was great in financing and really helped me there. Then I went to a nice young man from Puerto Rico who set up all the computer work, my phone, everything. Everyone worked as a team. Wallace Kia is a wonderful dealership. I have never had a dealership, in all my years of buying cars, that ran so smoothly. Thank you all! More

The team made my trade-in and purchase of my new 2025 KIA Telluride an absolute pleasure. Captain Mo, Wallace Kia, and Mike Howell were phenomenal—knowledgeable, patient, and genuinely excited to help me Telluride an absolute pleasure. Captain Mo, Wallace Kia, and Mike Howell were phenomenal—knowledgeable, patient, and genuinely excited to help me find the perfect vehicle. Mr. Ashley and Kenneth went above and beyond to answer all my questions, making the process smooth and stress-free. They provided excellent insight and guidance, ensuring I received the best value for my trade-in. A special thank you to Rich Harward, General Manager, whose leadership and customer-focused approach shines through in every interaction. This team works together like a well-oiled machine—professional, personable, and truly committed to making sure every customer drives away happy. I couldn’t be more thrilled with my new Telluride, and I’m deeply grateful for the outstanding support from start to finish. If you’re looking for a dealership that genuinely cares, this is the place! More

Friendly service, all items fixed within a minimal time frame. The only thing would be to have a few more service writers frame. The only thing would be to have a few more service writers More

Staff was not pushy like most dealerships. Made buying a car easy. Thank you Cheryl Made buying a car easy. Thank you Cheryl More

The salesman and finance officer went over and beyond to get me a car and finance.The car I wanted was sold and they found me a better car and better deal get me a car and finance.The car I wanted was sold and they found me a better car and better deal More

We had a very pleasant easy transaction! !! Everyone was super friendly and helpful, we are so thankful and we will be returning in the future !! Everyone was super friendly and helpful, we are so thankful and we will be returning in the future More

Great customer experience and we know that that was do to our sales person. He was very knowledgeable and had great customer service skills. our sales person. He was very knowledgeable and had great customer service skills. More

Justice Fairchild was professional, pleasant, knowledgeable and make our experience easy. We felt like our experience was trustworthy. knowledgeable and make our experience easy. We felt like our experience was trustworthy. More

Excellent customer service. Perfect gentlemen very helpful and the professionalism was exemplary very happy with then Perfect gentlemen very helpful and the professionalism was exemplary very happy with then More

Excellent customer service; knowledgeable, warm, helpful. I can’t say enough to reveal the excellence of all staff we encountered throughout the transaction! I can’t say enough to reveal the excellence of all staff we encountered throughout the transaction! More