Wallace Mazda

If you expect to walk into a dealership and discuss prices before you buy, don't go here! Not only did we contact the salesman a month prior to returning a lease to begin looking (SPENDING) for a new prices before you buy, don't go here! Not only did we contact the salesman a month prior to returning a lease to begin looking (SPENDING) for a new vehicle when he conveniently "lost" our telephone number and didn't call back, but when we arrived days later, we were met with a very cold and resistant GROUP (that means ALL). Resistance in the FACT that "WE WON'T SHOW YOU PRICES UNTIL YOU SAY THAT YOU ARE READY TO BUY" (that's a quote). Customer service, in the way of a MINIMAL AMOUNT of friendliness, at the beginning was completely lacking. The "bulldog" approach of selling and salesmanship is alive and well at Wallace Mazda of Stuart. Edmunds dot com states something pretty darn good for a person to watch out for in a salesman, so I'll put it here: "Still, many people are drawn to the traditional way of car buying since they believe buying a car is just too big of a purchase to do remotely. If you go this route, you should test-drive your car salesman carefully before moving forward. Ask yourself if you feel comfortable dealing with them. Are they impatient and pushy? Or are they relaxed and open? If you asked them about a specific car's availability, did they respond to your needs? Or did they try to steer you toward another car simply because they have too many of that model in stock? Do they return your phone calls? Do they answer your questions in a straightforward manner? Or are they evasive and confusing?" Everything in the above, relating to salesmen, was lacking in our salesman at Wallace Mazda of Stuart. Right to the point where he diverted us away from what we were looking at, to a vehicle that had no interest to us. He even claimed a skill in "body language" that was completely irrevelvant and misdirection. We wound up having such a wonderful experience at Delray Mazda and the priced couldn't be beat! More