Wallace Volvo Cars

The salesman was quite nice. We talked about other things than cars, so we kinda hit it off. The manager was very, very helpful and of course the man who did the paperwork was ex We talked about other things than cars, so we kinda hit it off. The manager was very, very helpful and of course the man who did the paperwork was exceptional. More

Nice facility and very friendly service. They made the process of buying a car very very easy They made the process of buying a car very very easy More

Chris and the team at Volvo is the height of professionalism. They communicate well, always have a willingness to make the deal to get you in the vehicle you want, and they make sure everything professionalism. They communicate well, always have a willingness to make the deal to get you in the vehicle you want, and they make sure everything is exactly as you expect it to be. This is my sixth car from Wallace Volvo, and I won’t consider anywhere else. More

Very engaged in finding a match for my Interests and pricing. Everyone was friendly and continues to be helpful pricing. Everyone was friendly and continues to be helpful More

I like this dealership very much. They are professional, friendly, and have a style, which is neither aggressive or pushy. They are professional, friendly, and have a style, which is neither aggressive or pushy. More

Very friendly and upfront with their pricing and very willing to work with you. Very helpful through the process willing to work with you. Very helpful through the process More

Thanks! Thank you for selling me this volvo xc90. It's all I've ever wanted in a car. Thank you for selling me this volvo xc90. It's all I've ever wanted in a car. More

Had a problem. Dawn took over and solved the issue. Her personal attention made a difference and as a customer, I appreciate that. She is an asset to Volvo and to t Dawn took over and solved the issue. Her personal attention made a difference and as a customer, I appreciate that. She is an asset to Volvo and to the dealership. More

Dawn and Patrick run the service department like and very efficient military base. And yet at the same time, they were both so personable and so enjoyable to work with during a very unenjoyable situation. efficient military base. And yet at the same time, they were both so personable and so enjoyable to work with during a very unenjoyable situation. More

Kind of a weird setup. I called in mid-February to get a service appointment, and was told none were available until April. WHAT??? But then they said if you wish to dro I called in mid-February to get a service appointment, and was told none were available until April. WHAT??? But then they said if you wish to drop your car off as an “emergency,” you can do so and hopefully we’ll get to it in a couple of days. And they also had no loaner cars available. WHAT??? Anyway, we dropped our car off and they had it fixed in two days. They have a shuttle service to get you to/from the dealer, which we used successfully. No issues. But we ended up borrowing a neighbor’s car to get to other places. The car repair was done under warranty, so no charge to us which was nice. And they washed the car before we picked it up. Also nice. So they did a nice job, gave me back a clean car, but the whole “emergency” routine seems pretty dumb to me, and having to keep the car for two days for a fairly simple repair is strange, on top of not offering a loaner. So, a weird/stupid setup, but our car is fixed and the people we dealt with at the dealership were also quite nice, courteous, and professional. More