Wallingford Buick GMC

Not interested in getting you the exact vehicle you want With an extremely high amount of configuration possibilities on the Sierra 1500, it's going to be tough to get only what you need or want. The vehicle With an extremely high amount of configuration possibilities on the Sierra 1500, it's going to be tough to get only what you need or want. The vehicles on the lot will either be too low spec'd or too high. I decided to have them run numbers on a vehicle which was spec'd too high, and obviously the payments came out to be much higher than I wanted. I was ready to sign that day, even giving them my card for partial down-payment. The salesperson wasn't interested in showing me around the lot, or letting me check out the different configurations. 'Lets sit down and talk about it before I go opening up a thousand cars' he told me. Okay, well how am I supposed to know what that package is without looking at it? After asking if a specific number I had in mind would work and we could have a deal, I asked if I could look at the truck (which I hadn't even sat in), his response was 'Really?'. Yes... REALLY! I would like to sit in the car I'm about to buy BEFORE BUYING IT! Perhaps most customers don't really care what they get, but I do! I received a follow up call from another associate, and was told 'we can definitely get you into a car on the lot'. I explained to her that I had a specific configuration for the truck, and that they did not have any on their lot that met this spec. As I was trying to offer business to them, and ask her to help get a vehicle from another dealership out of state - she basically hung up on me and said 'thanks anyway'. This dealership doesn't actually care about getting you into the car you want, they just want to get you into a car they have. Will be moving my business to another dealership. More

Service department, Ramone, Bryon, Craig and Jamie great team. Let's not forget the technicians for great service and care of my truck! You guys rock! Keep up department, Ramone, Bryon, Craig and Jamie great team. Let's not forget the technicians for great service and care of my truck! You guys rock! Keep up the great service. More

Would have given 5 stars but... I purchased a 2013 Buick Verano from this dealership. While my overall experience was a very good one, Gene really worked with me an found me the car I purchased a 2013 Buick Verano from this dealership. While my overall experience was a very good one, Gene really worked with me an found me the car I wanted and the price I wanted to pay, I was a little upset that when I went to pick up the car. The car only had a half a tank of gas, which wasn't that big a deal to me. Then after getting it home I noticed there were no car mats in the car, only the dealer piece of paper to keep the rug clean. I called and asked for mats and told that I could come into pick them up. Went in on a rainy weekday night and was told they didn't have any in the color I needed. Was told I would be given a call when mats in the right color came. That didn't happen, just early this month I happen to be in the area and went to inquire about the mats and was finally given a new set of mats for the car. Lastly, when I purchased the car I was told that the car had heated seat. During the demonstration after the purchase, I did not question him about the seats, as there was a lot to take in. I did look over the manual as well and while I did read it, I never had an occasion to use the heated seat until just the other day. And to my surprise I did not have heated seats installed in this car even though I was told it did. Overall I did a good experience with this dealership/dealer and would recommend others looking for a car to take a look at this place. However, I wish that they could put a little more effort in making sure things are as they should be before they car is driven off of the lot. Making sure your client is fully satisfied is what brings back the repeat customer. More

Good Customer Service but I recently purchased a used '11 Grand Cherokee 5.7 L. Customer Service was real good, and I was even a return customer after my wife and I leased a GM I recently purchased a used '11 Grand Cherokee 5.7 L. Customer Service was real good, and I was even a return customer after my wife and I leased a GMC in August '14. My problem was that the service department did not fully inspect my Jeep, and it appears they assumed it was a V6, and I was running 2.5 quarts oil below factory level. I was pretty upset with this as maintainence for Jeep is crucial. The service department needs to pay much better attention to detail when servicing vehicles, especially vehicles other than GMC. More

So pleased, we bought two cars I had set out to merely look at GMC vehicles because I had never before. Brian Murray was excellent and my wife and I were so impressed with him and I had set out to merely look at GMC vehicles because I had never before. Brian Murray was excellent and my wife and I were so impressed with him and the vehicle and price that she also purchased a vehicle from him 5 days later. Great experience ! Highly recommended. More

Great experience! My wife and I had a very positive experience with Chris. We haven't leased a new car and this was a first. Chris was very knowledgeable and answered My wife and I had a very positive experience with Chris. We haven't leased a new car and this was a first. Chris was very knowledgeable and answered all of our questions without hesitation. If he didn't know he found out right away! More

Enjoyable My total experience was positive.I came in to speak to Larry Esposito, who my future son-in-law knew.After telling Larry what I was looking for he put My total experience was positive.I came in to speak to Larry Esposito, who my future son-in-law knew.After telling Larry what I was looking for he put me in touch with Gene. The professionalism and courtesy of everyone made me feel comfortable. I never felt pressured or uncomfortable. It was a great experience-thank you all! More

Seemless Transaction Worked with Gene Baron who was professional and friendly. Truck is exactly what I wanted. Detailed at a good price.,Mary handled the financial side wi Worked with Gene Baron who was professional and friendly. Truck is exactly what I wanted. Detailed at a good price.,Mary handled the financial side with confidence. Thanks! More

Affordable Brian is an outstanding salesman and I would recommend this dealership to anyone, This was by far the best car buying experience that my wife and I h Brian is an outstanding salesman and I would recommend this dealership to anyone, This was by far the best car buying experience that my wife and I have ever encountered. Brian made sure that he placed us in a car that was most comfortable for our family. Thank you. More