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Walls Ford

Salisbury, MA

4.9
1,039 Reviews
We are a family owned and operated business with 4 Walls actively involved every day. Our lot is packed with Bronco, Bronco Sport, Mach-E, Escape, F150, Superduty, F250, F350, Explorer, Edge, and Transit Connect. Our Automotive Service Department works with all makes and models. Plus, the majority of our Used vehicles (all makes and models) are Certified. And, thanks to our Parts Department, Ford Parts are delivered fast!
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2 Merrill St

Salisbury, MA

01952

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Showing 1,039 reviews

August 20, 2026

Sean was excellent to deal with. We went over repair list thoroughly. Repairs were done correctly. Have had vehicle back and is running great.. More

by bfreema63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2026

I needed an oil change and an employee picked up my car and brought it back right on time. Thank you. More

by Kris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2026 -

Walls Ford responded

Kris, thank you for sharing this. We’re glad the pickup and drop‑off made things easier for you, and it’s great to hear everything was done right on time. We appreciate you trusting us with your vehicle and look forward to helping again whenever you need anything.

July 29, 2026

Professional, friendly, and efficient. I’ve been very happy getting my Ford truck serviced at Wall’s for the past two years. Excellent experience every time. More

by Steve G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2026 -

Walls Ford responded

Steve, thank you for the great feedback. We’re glad you’ve had consistently excellent experiences with us over the past two years, and we appreciate you trusting us with your truck. We look forward to serving you for many years to come.

July 17, 2026

Sean has been working for Walls for many years. He has always been helpful, respectful and professional. I trust him with all my trucks needs! More

by BPDFITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2026

always courteous, professional, & knowledgeable. always make me aware of services upcoming and prioritizing schedule of services needed. I never feel pressured into or unsure of work being performed More

by jgallagh02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2026 -

Walls Ford responded

Really appreciate you taking the time to leave this feedback. Keeping our customers informed, comfortable, and never pressured is exactly the experience we aim to deliver, and it’s great to know that comes through. Thank you for choosing us for your service needs. We look forward to serving you for many years to come.

July 08, 2026

Walls Ford made buying a Bronco so easy, Informative team members bring you through the whole experience .Everything went so smoothly. All questions answered ……. More

by Cathi
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Simko
5.0
This rating includes all reviews, with more weight given to recent reviews.
John DeVito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Sprague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wall, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2026 -

Walls Ford responded

Congratulations on your new Bronco Cathi! Thank you for taking the time to share your experience. Your kind words mean a lot to our team, and we’re happy to hear everything felt smooth and supportive from start to finish. We look forward to providing you with that same quality service for many years to come!

June 29, 2026

I found the people at Wall’s Ford to be very pleasant and easy to deal with. All were so courteous and friendly. Not the high pressure sales I normally find at other dealerships. Wall’s gave me the best tr More

by Bill A
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stan "Stan the Man" Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wall Jr.
April 19, 2026

Everyone was very helpful, Sean is very good at his job. I will recommend to friends and family. More

by sully1434
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean McCarthy
April 19, 2026

Great place to have work done on ford trucks and very good people in the service department More

by robmiele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2026

There is no place any better or that can beat Wall's for their service and attention. I have had the most pleasant experiences with Wall's from purchasing my car and with my association with the service dep More

by Lucindanolet1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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