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Walls Ford
Salisbury, MA
979 Reviews
We are a family owned and operated business with 4 Walls actively involved every day. Our lot is packed with Bronco, Bronco Sport, Mach-E, Escape, F150, Superduty, F250, F350, Explorer, Edge, and Transit Connect. Our Automotive Service Department works with all makes and models. Plus, the majority of our Used vehicles (all makes and models) are Certified. And, thanks to our Parts Department, Ford Parts are delivered fast!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 AM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 979 reviews
August 05, 2025
Worked with Stan the Man to purchase a used Expedition Max! Great guy, honest, thoughtful and painless experience! Happy to be a new member of the Wall’s Ford Family Max! Great guy, honest, thoughtful and painless experience! Happy to be a new member of the Wall’s Ford Family More
by NickF
Employees Worked With
August 05, 2025
Sean and the service department is the best. We have 2 cars and Sean does not hesitate to fit me in especially in an emergency. He is very responsive, always follows up and explains everything t We have 2 cars and Sean does not hesitate to fit me in especially in an emergency. He is very responsive, always follows up and explains everything that is happening in a calm and understandable way. Sean brings options and recommends solutions. He works around time constraints and the needs of the customer. He as always been there for our family making sure we are taken care of and our cars are operating safely. I cant say enough good things about Sean. More
by artsigalos
Employees Worked With
July 30, 2025
Awesome overall. .timely, professional, and friendly..I would recommend this dealership and there service depart.ent .timely, professional, and friendly..I would recommend this dealership and there service depart.ent More
by Rick wilson
Employees Worked With
July 29, 2025
Had my truck towed there in the early afternoon was in shop by end of day and had it back the next afternoon Speed of service was better than I could have hoped for shop by end of day and had it back the next afternoon Speed of service was better than I could have hoped for More
by Holly wood
July 24, 2025
Honest and trustworthy when dealing with the service department. Especially with Sean. Never pushes unnecessary repairs and will try to find the best method to deal with issues. Communicates clearly wha department. Especially with Sean. Never pushes unnecessary repairs and will try to find the best method to deal with issues. Communicates clearly what needs doing and why and when vehicle is ready. I have four vehicles serviced at Walls and always feel safe and comfortable with our vehicles. More
by MARTINGHOWE
July 07, 2025
The sales team Mark Rotner did a very good job and I self financed the car with Bank of America. financed the car with Bank of America. More
by timothyflovell
June 26, 2025
I had a last minute trip that I needed my truck serviced and only a week to do it Bob and the boys worked wonders and get me up and running just in time for my trip and only a week to do it Bob and the boys worked wonders and get me up and running just in time for my trip More
by Holly wood
June 26, 2025
Walls Ford and Bob took care of the problem with the car quickly and correctly. quickly and correctly. More
by JayZak
Employees Worked With
June 25, 2025
They always get me in on a timely manner & if not waiting they drop me off. they drop me off. More
by rcalabrese
June 18, 2025
Hard to imagine a dealer that provides better customer service ! Upfront with all aspects of maintenance performed on vehicle . service ! Upfront with all aspects of maintenance performed on vehicle . More
by 236lenny
