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Walls Ford

Salisbury, MA

4.9
959 Reviews
We are a family owned and operated business with 4 Walls actively involved every day. Our lot is packed with Bronco, Bronco Sport, Mach-E, Escape, F150, Superduty, F250, F350, Explorer, Edge, and Transit Connect. Our Automotive Service Department works with all makes and models. Plus, the majority of our Used vehicles (all makes and models) are Certified. And, thanks to our Parts Department, Ford Parts are delivered fast!
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2 Merrill St

Salisbury, MA

01952

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Showing 959 reviews

March 12, 2023

I'm retired now and was in the automobile industry for 33 years and was employed at places that had really bad Service Departments, so bad that they embarrassed you. I found the service that I received by Se More

by aconnell11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Walls Ford responded

Thank you for taking the time to share your comments about your experience with Sean. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. Thank you very much for your feedback! We look forward to serving you for many years to come.

March 04, 2023

My husband and I recently bought by a vehicle from Wall’s Ford and had a great experience! The whole team was kind, patient and knowledgeable. More

by MegzyA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Simko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Orlando, Leo Araujo & Dave Friedman
Mar 04, 2023 -

Walls Ford responded

Thank you for your review, Meg! The team at Wall's Ford puts in the work to provide top notch customer service, and appreciates knowing their effort does not go unnoticed.. We look forward to continue serving you for many years to come!

March 03, 2023

Great service experience at Walls Ford. Intake was quick and easy. The service advisor was courteous, and the work was done in a timely manner. I highly recommend this dealership for your v More

by jgallo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

Walls Ford responded

Thank you for your review, and your recommendation! We're delighted to hear that you had such a positive experience. Your satisfaction is our top priority, and it's great to see that we were able to meet your needs. Thank you for choosing Wall's Ford - we look forward to serving you for many years to come!.

March 02, 2023

Sean Freeman is outstanding as a service person. He's friendly, on the ball and a great communicator. Walls gets an A+ for service and sales! More

by chris@nbptbrewing.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Walls Ford responded

You are right about Sean, Chris - he is a real asset, and we are lucky to have him on the Wall's Ford team. Thank you for sharing your experience. We look forward to serving you for many years to come!

March 01, 2023

All very nice! ! Very efficient.. everything ready when came to pick up truck. Easy to reach when called More

by Lmp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stan "Stan the Man" Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Walls Ford responded

Thank you for taking the time to share your experience. We look forward to serving you for many years to come!

February 27, 2023

Love this family owned dealership. We have bought 2 cars from in the past year and continue to service all our Ford cars there and they have amazing service. Highly recommend. More

by Jennfrizz781
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Walls Ford responded

Thank you, Jenn, for sharing your continued experience. The team works hard to provide top notch customer service and appreciates knowing it does not go unnoticed. Thank you again for your great review! We look forward providing you with amazing service for many years to come.

February 27, 2023

Our family recently moved to the area and found Walls Ford to be a trusted place to service our vehicles. More

by jgallo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Walls Ford responded

Thank you for sharing your experience, and welcome to the Wall's Ford family. We look forward to serving you for many years to come!

February 25, 2023

Purchased a Ford Escape today and was impressed by the level of service from the entire team. Jack Simko was friendly and helpful as was Dave Friedman, Bryan Wall and Leo (sorry don't remember your last More

by Robin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Simko
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2023

Working with Jack Simko at Wall's Ford was a pleasure. My husband and I recently purchased a used Ford Focus for our daughter. Jack understood how important it was to find her a safe and reliable car. More

by wwildman
Recommend Dealer
Yes
Employees Worked With
Jack Simko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Walls Ford responded

Congratulations to your daughter on her new Focus! Thank you for taking the time to share your family's experience! It's wonderful to hear the Jack helped make what could be a stressful experience, such a positive one. Thank you for choosing Wall's Ford. We look forward to serving your family for many years to come.

February 15, 2023

Fast service I would recommend them highly! I was not charged for my service because of point acquired!!! More

by tommurdock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2023 -

Walls Ford responded

Thank you for sharing your experience, Tom! Isn't it great when that happens?!? We look forward to serving you for many years to come!

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