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Walls Ford

Salisbury, MA

4.9
959 Reviews
We are a family owned and operated business with 4 Walls actively involved every day. Our lot is packed with Bronco, Bronco Sport, Mach-E, Escape, F150, Superduty, F250, F350, Explorer, Edge, and Transit Connect. Our Automotive Service Department works with all makes and models. Plus, the majority of our Used vehicles (all makes and models) are Certified. And, thanks to our Parts Department, Ford Parts are delivered fast!
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2 Merrill St

Salisbury, MA

01952

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Showing 959 reviews

November 21, 2022

Very friendly and helpful during my visit. My car was done in a reasonable amount of time and informed on any issues with the car More

by Jenna1636
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

Walls Ford responded

Thank you for sharing your experience Jenna. We look forward to serving you for many years to come!

November 09, 2022

The people at walls are amazing. Kind courteous and knowledgeable they go above and beyond More

by tracietnt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Roy
Nov 10, 2022 -

Walls Ford responded

Thank you for taking the time to share your experience, Tracie! We look forward to serving you for many years to come!

November 04, 2022

Wall's Ford and Sean Freeman gave me FIVE STAR Service as always !! Love doing business with Wall's Ford and Sean. More

by tgibbons1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Nov 10, 2022 -

Walls Ford responded

Thank you for taking the time to share your experience! Sean is awesome - we're lucky to have him on the Wall's Ford team! Thanks again! We look forward to continue providing you with five star service for many years to come!

November 01, 2022

Sean Freeman was extremely helpful when I needed service on my Ford Explorer. He responded very quickly and everything was done in a very timely manner. I was extremely satisfied with the customer service a More

by s_hoffmaster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2022

Walls made everything easy and quick! They walked me through all the features of my new explorer and made sure to answer any questions I had before we went on to another feature! They eve More

by Caitlin.denault
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Rotner
Nov 03, 2022 -

Walls Ford responded

Congratulations on your new Explorer Caitlin, and thank you for sharing your experience! So glad Mark was able to help you get comfortable with the features of your new vehicle. That's a lot to remember - if you have any questions, please don't hesitate to give us a call. We look forward to serving you for many as to come!

October 30, 2022

While I was in for only a regular simple maintenance (The Works) everything was efficient, very quickly completed and, most importantly, absolutely no surprises. More

by BillA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2022

Excellent service department. My service advisor Derek Roy met me upon arrival and had me written up promptly even though I was a few minutes early for my appointment. My vehicle More

by wgallen1949
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Roy
October 22, 2022

Very helpful and knowledgeable. Not pushy at all. Spent a lot of time with me discussing financing and finding the perfect vehicle for me More

by Escaper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Rotner, Mark Sokol
Oct 24, 2022 -

Walls Ford responded

Thank you for your review! Happy to hear that Mark took such good care of you! We look forward to serving you for many years to come.

October 19, 2022

My salesperson Joe was fantastic, paid attention to all my concerns. I would recommend him to friends and family. Bob in finance great also More

by pagrelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Vigliotta
October 12, 2022

Jack Simko at Wall’s Ford was a pleasure to work with. I had a problem with my older vehicle and Jack and Dave(sales manager) were wonderful. Service department has is excellent as well. More

by Lindaabe123
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jack Simko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Walls Ford responded

Thank you, Linda, for sharing the experience you had with Jack and Dave. Sorry you had a problem with your previous vehicle, and glad we were able to assist. We look forward to serving you for many years to come!

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