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Walls Ford
Salisbury, MA
970 Reviews
We are a family owned and operated business with 4 Walls actively involved every day. Our lot is packed with Bronco, Bronco Sport, Mach-E, Escape, F150, Superduty, F250, F350, Explorer, Edge, and Transit Connect. Our Automotive Service Department works with all makes and models. Plus, the majority of our Used vehicles (all makes and models) are Certified. And, thanks to our Parts Department, Ford Parts are delivered fast!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 AM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 970 reviews
July 09, 2022
We just purchased a 2019 Ford Explorer from Walls. Mark the Sales Manager and Dave the Dealership Manager have been wonderful! They have been extremely responsive to any questions or concerns we have! Mark the Sales Manager and Dave the Dealership Manager have been wonderful! They have been extremely responsive to any questions or concerns we have! I’m enjoying working with them, you can truly tell they like where they work; and it shows! I would highly recommend this TEAM! More
by Tdesantis5@
Employees Worked With
Dave, Mark Rotner
July 06, 2022
I just purchased my leased Ford Flex at Walls Ford. The finance manager Bob and his assistant Stephanie did a great job. They made the purchase trouble free and easy. I will definetly go there for my s The finance manager Bob and his assistant Stephanie did a great job. They made the purchase trouble free and easy. I will definetly go there for my service work or future purchase. More
by Bob
Employees Worked With
Bob zalansky,Stephanie Orlando
July 06, 2022
Been a customer for quite a few years. Always treated well by Wall Ford and would recommend other Ford owners to take advantage of Wall Ford. Always treated well by Wall Ford and would recommend other Ford owners to take advantage of Wall Ford. More
by Etatro01985
Employees Worked With
Derek Roy
July 04, 2022
call the guy and was able to get in very fast and got the word done even faster the word done even faster More
by car man
July 02, 2022
Friendly, professional, and knowledgeable staff. relaxed atmosphere with no pressure to purchase a vehicle or extended warranties. Reasonably priced vehicles while other dealers are charging well ov relaxed atmosphere with no pressure to purchase a vehicle or extended warranties. Reasonably priced vehicles while other dealers are charging well over MSRP during a supply chain shortage. More
by bradford.morrissey
Employees Worked With
July 01, 2022
Steve was amazing with his customer service. He kept me informed of what was needed and when the parts would be in. After completion of the job, I had a totally unrelated problem with the radio He kept me informed of what was needed and when the parts would be in. After completion of the job, I had a totally unrelated problem with the radio. Despite it being close to the end of the day, Steve took the time to come out to my vehicle and reset the blue tooth system. 100% customer service. More
by Larry
Employees Worked With
July 01, 2022
One of the best on time and very friendly be back soon thank you very much thank you very much More
by slhiddenbay
June 27, 2022
Walls Ford made ordering a new vehicle a positive experience. Very professional though out the whole process. I had to work with several different staff members in the process and was treated with re experience. Very professional though out the whole process. I had to work with several different staff members in the process and was treated with respect by all. I will recommend this dealership to others. More
by shanecassidy
Employees Worked With
Mark Rotner
June 23, 2022
Sean Freeman always treats us like we’re special customers. Any problem we have with our cars , he makes sure we’re totally satisfied that the problem is resolved. customers. Any problem we have with our cars , he makes sure we’re totally satisfied that the problem is resolved. More
by durningthomasf
June 22, 2022
I spoke w Mike in service the other day, ordering an item that Whitaker two months to get in. He said, let me make a call…. He did, next thing I know, he got the part for the very next day!! ABOVE and BEYO that Whitaker two months to get in. He said, let me make a call…. He did, next thing I know, he got the part for the very next day!! ABOVE and BEYOND customer service!! Thank you Walls Ford for having Mike! More
by Oceanwitch19.2
Employees Worked With
