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Walls Ford

Salisbury, MA

4.9
970 Reviews
We are a family owned and operated business with 4 Walls actively involved every day. Our lot is packed with Bronco, Bronco Sport, Mach-E, Escape, F150, Superduty, F250, F350, Explorer, Edge, and Transit Connect. Our Automotive Service Department works with all makes and models. Plus, the majority of our Used vehicles (all makes and models) are Certified. And, thanks to our Parts Department, Ford Parts are delivered fast!
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2 Merrill St

Salisbury, MA

01952

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Showing 970 reviews

June 21, 2022

Service department always makes it easy from scheduling to completion of service on time. I will recommend Wall’s to my friends and family. More

by Helicopter Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Jun 22, 2022 -

Walls Ford responded

Thank you for your review and your recommendation, Bill! We look forward to serving you for many years to come.

June 20, 2022

Easy to schedule online, fast and friendly service for an oil change and tire rotation. will return More

by Awall422
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Walls Ford responded

Thank you for sharing your experience! We look forward to serving you for many years to come.

June 20, 2022

I came in to have my spark plugs changed but Derek noticed a problem with my steering column. It would have been an expensive repair but Derek was able to address the problem with an easy remedy and More

by eddie43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Jun 22, 2022 -

Walls Ford responded

Eddie, we're glad to hear Derek provided you with top-notch service! We appreciate the feedback and look forward to serving you for many years to come.

June 17, 2022

Sean has helped me with service on my 2015 expedition. many times.I have always been very satisfied.He represents Wall’s Ford in a congenial and professional manner.Sean is a “10”! More

by petenlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Walls Ford responded

Thank you for taking the time to write this review regarding your service visit with Sean. He is truly an asset and we are lucky to have him on the Wall's Ford team. We’re a small, family run, local business, and every bit of feedback like this does so much to help us out! What could we have done better to make your overall experience 5 stars? We’re very grateful for customers like you and look forward to serving you for many years to come!

June 16, 2022

I’m on my third vehicle from Walls and could not be happier with all aspects of the dealership. More

by sharkfin17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan "Stan the Man" Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Zalansky
Jun 17, 2022 -

Walls Ford responded

Thank you for the fantastic review! We appreciate being of service to you, and look forward to serving you for many years to come!

June 16, 2022

It was quick easy to make the appointment. Drop off and pick up my truck was no problem. More

by dave.stanton
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Walls Ford responded

Thank you for choosing Wall's Ford, Dave; and for your feedback! We look forward to providing all your automotive needs for many years to come!

June 14, 2022

Was very friendly answered all questions was very patent with guiding me through the various steps in learning to use the new systems. Well done.👍 More

by Kelkidafam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Simko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Vigliotta, Mark Rotner, Nick Inglese
Jun 15, 2022 -

Walls Ford responded

Thank you for your review. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

June 13, 2022

Always helpful. prompt, and efficient. We have been so pleased with the dealership that we recently purchased a second car from them. More

by jhowlett33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Walls Ford responded

Thank you for taking the time to share your experience. We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

June 11, 2022

Was sold on a 2022 Maverick customer order through my own research. Weary of other local dealers due to previous experiences, I went to Wall's where Jack Simko met me upon arrival. Instantly let me set up an More

by AustinRatkevicius
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Simko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
June 10, 2022

Very friendly and good service. Never had a problem when ever I took my car in for service. Keep up the good work Sean. More

by dcheek03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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