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Walls Ford
Salisbury, MA
960 Reviews
We are a family owned and operated business with 4 Walls actively involved every day. Our lot is packed with Bronco, Bronco Sport, Mach-E, Escape, F150, Superduty, F250, F350, Explorer, Edge, and Transit Connect. Our Automotive Service Department works with all makes and models. Plus, the majority of our Used vehicles (all makes and models) are Certified. And, thanks to our Parts Department, Ford Parts are delivered fast!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 AM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 960 reviews
December 04, 2021
I brought my F150 in for a new fitting in the transmission. After Walls installed it my transmission pan was leaking. Brought to another Ford dealer and they found not only were the pan bolts n transmission. After Walls installed it my transmission pan was leaking. Brought to another Ford dealer and they found not only were the pan bolts not tight the transmission was overfilled. The Service Manager argued with me and and when it was discovered they had screwed up the service never even apologized for my inconvenience. More
by MM
December 02, 2021
Steven is awesome to work with. It blows me away how professional the whole Wall's Ford service department is. I'll probably be buying another Ford when it's time to buy a car, but if I buy some other k professional the whole Wall's Ford service department is. I'll probably be buying another Ford when it's time to buy a car, but if I buy some other kind of car? I'd still want to bring to Wall's Ford for service. It's that good. More
by kurtmullen
Employees Worked With
November 30, 2021
Stan and colleagues supported my purchase professionally. Stan and I had an excellent test drive through the hills of the Merrimack Valley. Thank you, Stan and the Walls Ford Team! Stan and I had an excellent test drive through the hills of the Merrimack Valley. Thank you, Stan and the Walls Ford Team! More
by triskell
Employees Worked With
November 28, 2021
It is great working with Mr Roy he is guick to get the paperwork done and to get your car in for repairs. Real nice person paperwork done and to get your car in for repairs. Real nice person More
by car man
November 21, 2021
We had a great experience with Wall’s Ford. We worked with Stan on a purchase and trade and he and his team were open and very fair with the transaction. We were very happy with that. Stan spent a lot of with Stan on a purchase and trade and he and his team were open and very fair with the transaction. We were very happy with that. Stan spent a lot of time walking us throught the features on the car and they gave us the full red carpet treatment. Great dealership! More
by linda
November 16, 2021
As usual, the Wall’s service team provided awesome service, and I know I can always count on them. This time Steven was able to pull my car in quickly at the end of the day, and I left with a new bat service, and I know I can always count on them. This time Steven was able to pull my car in quickly at the end of the day, and I left with a new battery and no worries that I would not be able to start my car the next day. As always, the service is excellent More
by Patti123
Employees Worked With
November 10, 2021
Thank you for being prompt, knowledgeable, and efficient. It is a small thing but one service contract I had before with a dealership in Colorado they vacuumed my car, it was a nice touch. It is a small thing but one service contract I had before with a dealership in Colorado they vacuumed my car, it was a nice touch. More
by Jack.whittier
November 10, 2021
I was super excited to find out my Bronco was delivered after waiting well over a year! Read about horror stories about dealer shadiness and mark-ups! I can't emphasize how wrong I was worrying over no after waiting well over a year! Read about horror stories about dealer shadiness and mark-ups! I can't emphasize how wrong I was worrying over nothing! Stan-the-man was fantastic to deal with during the process. Julie (Wall) was fantastic also! She took time to "guide" me through the options I chose that held up my build, that would get it built faster without compromising my non-negotiables! It was well worth the wait and I"m happy I didn't switch to a dealer that had more allocations, because I really got the feeling they appreciated me being a new customer, and I'm happy to be one! Thought I'd be now, shopping a Raptor or a Mach-E for my wife...but, she's hooked on the Bronco and might need to buy a placeholder until the Bronco Raptor comes out so she can have the 2.7 Squatched Badlands! I highly recommend Walls, It was also extremely nice to speak with Julie's dad in the showroom about his Grandmothers mustang that he sold to her in the showroom...many, many years ago! Beautiful Car from a 5+ mustang owner fan! More
by jjcsr74
November 06, 2021
Great service. Short wait time and very efficient. All of the employees are very friendly. of the employees are very friendly. More
by Gretchen.stone171
Employees Worked With
November 02, 2021
greeted as a valued customer, great service, easy to do business, comfortable waiting area with Wi-Fi so able to be productive while waiting. business, comfortable waiting area with Wi-Fi so able to be productive while waiting. More
by Michael Zelisko
