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Walls Ford

Salisbury, MA

4.9
960 Reviews
We are a family owned and operated business with 4 Walls actively involved every day. Our lot is packed with Bronco, Bronco Sport, Mach-E, Escape, F150, Superduty, F250, F350, Explorer, Edge, and Transit Connect. Our Automotive Service Department works with all makes and models. Plus, the majority of our Used vehicles (all makes and models) are Certified. And, thanks to our Parts Department, Ford Parts are delivered fast!
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2 Merrill St

Salisbury, MA

01952

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Showing 960 reviews

June 25, 2021

Joe v made my experience at walls Ford extremely great!! More

by bobetsy
Recommend Dealer
Yes
Employees Worked With
Stan "Stan the Man" Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather great to deal with , Joe Vigliotta
Jun 29, 2021 -

Walls Ford responded

Thanks Bob! Great to hear!

June 22, 2021

Derek and the Sevice team are professional and communicative. Always a great experience. More

by jgershman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Jun 23, 2021 -

Walls Ford responded

Thank you for sharing the experience you had with the Service team. We look forward to continuing to provide you with great experiences for many years to come!

June 21, 2021

Easy scheduling of appointment, and The service department was very helpful. The place was clean, and everyone was very professional. I would recommend them to anyone. More

by peterwilsonsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Walls Ford responded

Peter, Thank you for taking the time to share your experience! We value all customer feedback, and we're happy you had such a positive experience. We look forward to providing you with great customer service for many years to come!

June 15, 2021

Sean and the service team at Walls are the best. Sean is always accommodating, friendly and looking out for me and my vehicles. Walls is the only place I go for service. More

by pharding51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Walls Ford responded

Thank you for taking the time to share your experience with Sean, and the Service team, at Wall's Ford. We look forward to continuing to provide you with the best service for many years to come!

June 11, 2021

Excellent service, superior technicians. Steven is a tremendous service rep. Vehicle was ready when promised. Fair price with no additional costs. Never a bad experience More

by Rfgoldberg12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2021

Sean was absolutely wonderful to work with. He explained exactly everything they were going to be working on, and how the process went. He took the time to update me daily on the status of my car, and insur More

by K.Z.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
June 08, 2021

My vehicle was serviced at scheduled appointment time. Work was performed as requested and discussed. Service personnel were knowledgeable, professional and courteous. We have purchased vehicles at Walls More

by bfreema63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
June 04, 2021

I absolutely loved my experience at Walls Ford with Joe. He made me feel comfortable with no pressure. Joe was professional and very knowledgeable of all the different vehicles and was willing to take the More

by Lisadonerightcleaning
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Vigliotta
May 26, 2021

Saw the truck I wanted on the internet and contacted Wall’s, Greg Neptune reached out and arranged my visit and test drive. Jack Simko was the sales-man and Heather Neptune, Finance Manager, took care o More

by joensueb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Simko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Neptune, Heather Neptune
May 27, 2021 -

Walls Ford responded

Joe & Sue, Thank you for taking the trip up to Wall's Ford! We really appreciate you taking the time out to share your experience. So glad to hear that Greg, Jack, and Heather helped to make your experience such a positive one. Enjoy your new truck! We look forward to working with you again in the future!

May 21, 2021

Joe was a great help, very knowledgeable and very friendly. We have bought quite a few vehicles from Walls and I don't think you can get any better service from showroom to the service department, e More

by jliporto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crescitelli
May 21, 2021 -

Walls Ford responded

Thank you for taking the time to share your experience with Joe. The team at Wall's Ford work hard to provide exceptional customer service, and it sounds like Joe hit the mark. We are lucky to have him on the team, and we count ourselves lucky for customers like you. We look forward to working with you again in the future!

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