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Walls Ford

Salisbury, MA

4.9
974 Reviews
We are a family owned and operated business with 4 Walls actively involved every day. Our lot is packed with Bronco, Bronco Sport, Mach-E, Escape, F150, Superduty, F250, F350, Explorer, Edge, and Transit Connect. Our Automotive Service Department works with all makes and models. Plus, the majority of our Used vehicles (all makes and models) are Certified. And, thanks to our Parts Department, Ford Parts are delivered fast!
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2 Merrill St

Salisbury, MA

01952

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Showing 974 reviews

August 04, 2021

The Dealership and Joe V both were very helpful and attentive to our needs and our concerns about comparing their vehicles and other dealerships with the same SUV as a result we chose to purchase from More

by asekulic58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Vigliotta
Aug 05, 2021 -

Walls Ford responded

Thank you so much for sharing your experience with Joe. He is a true asset, and we're lucky to have him on the Wall's Ford team. Welcome to the Wall's Ford family - we look forward to serving you both for many years to come!

July 29, 2021

I have repeatedly informed everyone at Walls that they are by far the best Ford service department. Sean Freeman couldn't have been anymore helpful with my issue and follow-up with the necessary fix. We w More

by carrollwj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Walls Ford responded

Thank you for taking the time to share the experience you had with Sean at Wall's Ford. We appreciate your feedback and look forward to serving you for many years to come..

July 28, 2021

My wife and I had a wonderful experience at Wall's Ford! Joe V. was such a helpful and informed professional! Our grandchildren loved him as well! Superb customer service and care! I couldn't be happier w More

by danb.tymann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Vigliotta
Jul 29, 2021 -

Walls Ford responded

Congratulations on your new Ford Ranger! Thank you for the kind words! We’re so happy your visit at Wall's Ford went so smoothly. We look forward to continue providing great service to awesome customers like you, and Andrea. Thanks again!

July 26, 2021

Great experience at Walls Ford. The staff was awesome and the purchase was a breeze. My salesman Joe was the best! Thank you Walls Ford! More

by Jamie025
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather, Joe Crescitelli
Jul 27, 2021 -

Walls Ford responded

Thank you Jamie! Welcome to the Wall's Ford family! We look forward to providing you with awesome service for many years to come!

July 23, 2021

We had a death in the family that required us to drive to Iowa. It was very stressful. My F250 needed an oil change before we could leave, and I showed up at the Walls service department, unannounced, to s More

by SteveS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2021 -

Walls Ford responded

Sorry for your loss Steve! Glad to hear we helped make a very stressful time a little easier for you.

July 20, 2021

This is the 1st time I had Steve as my service advisor and Steve did a wonderful job with his patience dealing with the warranty company for 3 days of back and fourth with claim Dept. Wasn't easy but he More

by Mpotenza86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Jul 24, 2021 -

Walls Ford responded

Thank you for taking the time to share your experience. We couldn't be happier that Steve got things done with the Warranty company. He's very tenacious and we're lucky to have him on the Wall's Ford team. We look forward to serving you for many years to come.

July 15, 2021

Sean and everyone at Walls provided me with great service. Always friendly, knowledgeable, accommodating, and efficient! I fully trust Walls Ford my car's service needs. More

by Kathie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2021 -

Walls Ford responded

Thanks so much for your positive feedback, Kathie, and for taking time to leave us a review. We really appreciate it! So glad to hear that Sean provided you with such great service. At Wall's Ford we strive to be the most friendly and helpful dealership- and we’re honored to have earned your trust.

July 10, 2021

I purchased a a gently used Subaru & Joe Vigliotta was my point of contact Joe was helpful, knowledgeable, responsive & always available The entire process went extremely well! Thank you Joe & Dave! More

by Subaru
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Friedman , Joe Vigliotta
Jul 24, 2021 -

Walls Ford responded

Thank you for taking time to leave us a review. We appreciate it! Joe is very new to working in a dealership, and we're lucky to have him on the Wall's Ford team. Congratulations on your new vehicle - we look forward to serving you for many years to come!

July 03, 2021

Sean and the team at Walls have always been superb both in sales but especially service. Been a very satisfied customer for almost 30 years. More

by dfloreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2021 -

Walls Ford responded

Thank you for taking the time to share your many years of experience! We look forward to serving you for another 30 years!

July 02, 2021

A pleasure to work with. No nonsense. Professional. delivering a great product! We'll be back and we'll bring our friends and business associates! More

by brenda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan "Stan the Man" Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2021 -

Walls Ford responded

Thank you for your review, and recommendation, Brenda! We look forward to serving you for many years to come!

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