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Walls Ford

Salisbury, MA

4.9
961 Reviews
We are a family owned and operated business with 4 Walls actively involved every day. Our lot is packed with Bronco, Bronco Sport, Mach-E, Escape, F150, Superduty, F250, F350, Explorer, Edge, and Transit Connect. Our Automotive Service Department works with all makes and models. Plus, the majority of our Used vehicles (all makes and models) are Certified. And, thanks to our Parts Department, Ford Parts are delivered fast!
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2 Merrill St

Salisbury, MA

01952

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Showing 961 reviews

December 03, 2019

Everyone is so pleasant I am always greeted when I go in. Everyone is very pleasant. The service department is very helpful. It was a snowy day and I was running a little lat More

by cherylgoujon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2019 -

Walls Ford responded

Cheryl, Glad everything worked out! Thank you so much for taking the time to share your experience with the Service Department at Wall's Ford. We appreciate it!

November 23, 2019

Friendly and quick good service Traveled over 2 hrs to come see the truck and meet with Joe. He was very helpful and knowledgeable about all aspects of the visit. More

by Eric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Crescitelli
November 20, 2019

Look for a good used car All the people were great did not wait long to have someone ask to help us and answered all our questions . Tool the time to listen and explained stuf More

by yecats00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judith MacMullen
Nov 21, 2019 -

Walls Ford responded

Congratulations on your new CX-5! Thank you for taking the time to share your thoughts. It's wonderful to hear that Judy was able to provide you with such an easy and stress free car buying experience. We look forward to working with you again in the future!

November 16, 2019

Wanted to be treated right go to Walls!! Can not say enough great things about the service at Walls Ford...... Derek Roy and Bryan Wall went above and beyond to get my car back up and running More

by jamescostello905
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Nov 21, 2019 -

Walls Ford responded

Thank you James for your review. Hearing that you had such a great experience is the best we could hope for, and your recommendation means a lot to us! Thank you for choosing Wall's Ford Service Department! We look forward to serving you for many years to come!.

November 14, 2019

Service & Sales I 'm 74 years old and have bought a lot of cars, in fact 4 new ones from Wall's. That in itself should indicate my satisfaction. More

by lapham47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Fountain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2019 -

Walls Ford responded

Thank you for taking the time to share your buying experience at Wall's Ford. We appreciate your trust in us servicing your Fusion and look forward to serving you for many years to come. Thank you for your business!

November 14, 2019

FORD EDGE SERVICES Steve's helpfulness and knowledge make it such a pleasure to bring our vehicles to Walls. Our thanks to the great service department and everyone who More

by silvalyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2019 -

Walls Ford responded

Thank you Lyn for taking the time to share your experience. We couldn't be happier that Steven took such good care. He is a true asset and we are lucky to have him on the Wall's Ford team. We look forward to serving you for many years to come!

November 12, 2019

He was helpful and had a good attitude. He had a good amount of knowledge of cars and experience to give me a good first time car buying experience. More

by ND
Recommend Dealer
Yes
Employees Worked With
Tom Fountain
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Crescitelli
Nov 13, 2019 -

Walls Ford responded

Thank you so much for taking the time to share your experience. What could we have done better to make your experience a five star one?

November 10, 2019

Easy and Fast Very efficient and friendly staff with lost of details and answered every question with ease and seemed very knowledgeable. Would buy from the team at More

by Amelia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Crescitelli
Nov 13, 2019 -

Walls Ford responded

Thank you Amelia! It's nice to hear that Joe helped to make your visit a positive one. He is a true asset and we are lucky to have him on the Wall's Ford team! We also have a top-notch Service Department and would like to invite you to try us out for your service needs. Thank you again for your review!

November 10, 2019

Great dealership to do business with Since I first purchased my F-150 back in 2012 I have always brought it Walls Ford for service and maintenance issues. My experience with this dealersh More

by lvetoride42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Nov 13, 2019 -

Walls Ford responded

Thank you for sharing your long-time experience at wall's Ford. Our team works hard to try and make every experience a five star one, and we appreciate hearing we achieved that with you. We look forward to serving you for many years to come. Thank you again for your review!

November 07, 2019

Great experience and results. I appreciate Joe’s patience with me and help to buy a new car. It had been 11 years since I had bought a car. My husband had dealt with Wall’s Ford More

by bjerrett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Crescitelli
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