
Walls Ford
Salisbury, MA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 AM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Okay Sales experience, but poor after sales preperation. The actual sales experience was okay, it took 2.5 hrs, with the typical back and forth but we came to an amicable agreement on trade-in and purchase p The actual sales experience was okay, it took 2.5 hrs, with the typical back and forth but we came to an amicable agreement on trade-in and purchase price. Then came the issues, they did do a nice job of a spit and polish on the truck before delivery, they did not however fix the battery terminal that was badly corroded or balance the wheels (from what I could tell), I should have checked before taking delivery. I requested a replacement battery terminal to do it myself, and nothing has been sent to me in two weeks. Also, I found the slide-in bed had been installed without moving the side hooks, so there were bulges in the side of the bed liner that should have been rectified (could have been previous owner, but still a short coming on the side of their aftersales preparation of vehicle). I Suggest anyone making a purchase make detailed notes of what is to be fixed before accepting the vehicle and hold them to it. I take responsibility for not checking before the accepting the vehicle, but this still shows poor performance on the part of Walls Ford and the poor follow-up on part of the sales department. More
Excellent Servic This was my first appointment with this service department. I found the staff very pleasant to speak with and knowledgeable of my service needs. My w This was my first appointment with this service department. I found the staff very pleasant to speak with and knowledgeable of my service needs. My work was completed within the timeframe they estimated and it was convenient waiting in the waiting room while the service was being performed. I intend to use only them to service my Ford product in the future. More
Always Great Service I have always had a great experience with Walls Ford. I am in there every-other month sometimes more to have work done. I walk in for oil changes,t I have always had a great experience with Walls Ford. I am in there every-other month sometimes more to have work done. I walk in for oil changes,tire rotations and get a call in less than a couple of hours the truck is all set . The staff is friendly , professional and the work is done correct in a timely manner . Would not go any where else! More
Great Dealership Job well done and done right. Recommend this dealership to all who are looking for the place to do business and have it done right. Job well done and done right. Recommend this dealership to all who are looking for the place to do business and have it done right. More
Grade A service from Wall`s Ford service team. Be advised that the service team at Wall`s Ford is top notch. Respectful and courteous along with automotive skill. Did old school thousand mile oil Be advised that the service team at Wall`s Ford is top notch. Respectful and courteous along with automotive skill. Did old school thousand mile oil change on new 2018 Edge. Had rear mud flaps attached and vehicle looks great. Price was well below what I expected. Walls is my dealership for Ford from now on ! More
Rock solid Wall's Service department is why we chose to buy a Ford. If Wall's decided to sell only vintage Yugos, that would be my next rig. Good quality, ti Wall's Service department is why we chose to buy a Ford. If Wall's decided to sell only vintage Yugos, that would be my next rig. Good quality, timely service. Most important, they are trustworthy. More
Great customer service Received a appointment quickly repairs done correctly the first time . Also performed recall on the truck . Great dealership with follow up and fall Received a appointment quickly repairs done correctly the first time . Also performed recall on the truck . Great dealership with follow up and fall through Great service team at wall‘s Ford More
Great customer service Dealt with service depeartment several times so far Honest reliable and attention to detail Looks out for the customer interest and doesn’t t Dealt with service depeartment several times so far Honest reliable and attention to detail Looks out for the customer interest and doesn’t try to push any unnecessary charges Would highly recommend More
Couldn’t Be Happier! Doing business with the Wall’s has always been a great experience. I met my salesperson, Mike randomly at a coffee shop, quickly learning he worked at Doing business with the Wall’s has always been a great experience. I met my salesperson, Mike randomly at a coffee shop, quickly learning he worked at Wall’s and knew I wanted to work with him on my next Ford purchase. Mike has a good balance of being personable, funny, knowledge able and informative. Going in knowing what I wanted in a vehicle, allowed Mike to fine tune the details and find the exact car that met my needs. Mike’s communication skills and attentiveness made the process go smoothly . He was able to answer all my questions and sought out answers he didn’t know. He’s persistent in the best of ways, wanting to sell you the car you want and to make a deal that works for all parties. I will recommend him to my friends and family, and of course continue to work with him on my future purchases. More

Ease of buying The whole process was painless! I found a car online. I went to Walls and was greeted by a very friendly and knowledgeable salesman. We test drove the The whole process was painless! I found a car online. I went to Walls and was greeted by a very friendly and knowledgeable salesman. We test drove the car and within 15 minutes I purchased the vehicle. No games played (on either side.). The delivery of the vehicle was just as easy. All staff at Walls were friendly and approachable, especially Michael. More