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Walls Ford
Salisbury, MA
970 Reviews
We are a family owned and operated business with 4 Walls actively involved every day. Our lot is packed with Bronco, Bronco Sport, Mach-E, Escape, F150, Superduty, F250, F350, Explorer, Edge, and Transit Connect. Our Automotive Service Department works with all makes and models. Plus, the majority of our Used vehicles (all makes and models) are Certified. And, thanks to our Parts Department, Ford Parts are delivered fast!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 AM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 970 reviews
November 23, 2018
Just Great !! Had to have some extra work done on my car and they did a great job of doing it and getting done RIGHT!! This is the dealer to go to if you want it do Had to have some extra work done on my car and they did a great job of doing it and getting done RIGHT!! This is the dealer to go to if you want it done right . More
by HAPPY CUSTOMER
Employees Worked With
November 14, 2018
Always accommodating Who would think going to a car dealership would be a pleasant experience? Every time I go to Walls Ford I am greeted by someone. The service departm Who would think going to a car dealership would be a pleasant experience? Every time I go to Walls Ford I am greeted by someone. The service department staff is outstanding. Dereck Roy always greets me with a hello and a handshake. There is a perception of whatever it takes to get the job done correctly feeling. More
by RCHarbour
Employees Worked With
Derek Roy
November 13, 2018
"Customers are priority" At Wall Ford service dept. "Customer Priority" are not just words as used in other dealerships, but demonstrated daily by their entire teams action At Wall Ford service dept. "Customer Priority" are not just words as used in other dealerships, but demonstrated daily by their entire teams actions ,expertise and attention to details without the excuses. More
by grayfox
Employees Worked With
November 13, 2018
Great service On time and as promised. From start to finish the process was simple and work was done to my expectations. I would recommend walls ford On time and as promised. From start to finish the process was simple and work was done to my expectations. I would recommend walls ford More
by 944pcar
Employees Worked With
November 13, 2018
Did all that was expected and more LUIS AND MIKE DID ALL THAT THEY SAID WAS GOING TO BE DONE AND MORE.COULD NOT BE HAPPIER WITH WALLS.THANKS AGAIN THE AMATO's LUIS AND MIKE DID ALL THAT THEY SAID WAS GOING TO BE DONE AND MORE.COULD NOT BE HAPPIER WITH WALLS.THANKS AGAIN THE AMATO's More
by Firemist
Employees Worked With
LUIS GUZMAN, Mike Nocifora, Derek Roy
November 05, 2018
Service of Car I’m always greeted warmly, the front desk people are great. All work fully explained. No downside at all and my car always drives better when I leave. I’m always greeted warmly, the front desk people are great. All work fully explained. No downside at all and my car always drives better when I leave. More
by Montgonerymass
Employees Worked With
Derek Roy
November 04, 2018
Awesome Service dept. Needed a sticker ,oil change ,and bulb, ,,They took me right in, As always,,, on a Saturday ,Quick turn around , ,,Derek ,Shawn ,and Steve ,are ve Needed a sticker ,oil change ,and bulb, ,,They took me right in, As always,,, on a Saturday ,Quick turn around , ,,Derek ,Shawn ,and Steve ,are very helpful ,Great bunch of guys, ,asset to the company. More
by SUPERBEE
October 27, 2018
Great service Walls has a great service department a friendly staff of people ask any question about your car and they always have the answer ,the service was aweso Walls has a great service department a friendly staff of people ask any question about your car and they always have the answer ,the service was awesome and I will definitely be back next time I need to have service on my car great job 👍 More
by Ford edge 2014
Employees Worked With
October 25, 2018
Everything Fine Derek Roy went through recommended service list to make sure anything done recently would not be repeated needlessly. Service was prompt while I wait Derek Roy went through recommended service list to make sure anything done recently would not be repeated needlessly. Service was prompt while I waited. Thanks. More
by HondaNewCar2018
Employees Worked With
Derek Roy
October 25, 2018
Okay Sales experience, but poor after sales preperation. The actual sales experience was okay, it took 2.5 hrs, with the typical back and forth but we came to an amicable agreement on trade-in and purchase p The actual sales experience was okay, it took 2.5 hrs, with the typical back and forth but we came to an amicable agreement on trade-in and purchase price. Then came the issues, they did do a nice job of a spit and polish on the truck before delivery, they did not however fix the battery terminal that was badly corroded or balance the wheels (from what I could tell), I should have checked before taking delivery. I requested a replacement battery terminal to do it myself, and nothing has been sent to me in two weeks. Also, I found the slide-in bed had been installed without moving the side hooks, so there were bulges in the side of the bed liner that should have been rectified (could have been previous owner, but still a short coming on the side of their aftersales preparation of vehicle). I Suggest anyone making a purchase make detailed notes of what is to be fixed before accepting the vehicle and hold them to it. I take responsibility for not checking before the accepting the vehicle, but this still shows poor performance on the part of Walls Ford and the poor follow-up on part of the sales department. More
by KCxx2
Employees Worked With
Brian Fantry
