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Walls Ford

Salisbury, MA

4.9
961 Reviews
We are a family owned and operated business with 4 Walls actively involved every day. Our lot is packed with Bronco, Bronco Sport, Mach-E, Escape, F150, Superduty, F250, F350, Explorer, Edge, and Transit Connect. Our Automotive Service Department works with all makes and models. Plus, the majority of our Used vehicles (all makes and models) are Certified. And, thanks to our Parts Department, Ford Parts are delivered fast!
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2 Merrill St

Salisbury, MA

01952

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Showing 961 reviews

October 25, 2018

Okay Sales experience, but poor after sales preperation. The actual sales experience was okay, it took 2.5 hrs, with the typical back and forth but we came to an amicable agreement on trade-in and purchase p More

by KCxx2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Fantry
October 08, 2018

Excellent Servic This was my first appointment with this service department. I found the staff very pleasant to speak with and knowledgeable of my service needs. My w More

by polyv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2018 -

Walls Ford responded

Welcome to Wall's Ford, and thank you for your review! Our team works hard to provide a "five star" experience. It's so nice to hear that Sean helped to make your visit such a positive one. We look forward to serving you for many years to come!

September 30, 2018

Always Great Service I have always had a great experience with Walls Ford. I am in there every-other month sometimes more to have work done. I walk in for oil changes,t More

by JulesDad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2018 -

Walls Ford responded

Thank you for taking the time to share your experiences with Wall's Ford. Our team works hard to provide a top notch experience and its nice to hear that we consistently hit that mark for you. We look forward to serving you for many years to come.

September 28, 2018

Great Dealership Job well done and done right. Recommend this dealership to all who are looking for the place to do business and have it done right. More

by HAPPY CUSTOMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Sep 29, 2018 -

Walls Ford responded

We couldn't be happier that Sean and Derek provided you with a great experience. Thank you so much for your review and your recommendation!

September 21, 2018

Grade A service from Wall`s Ford service team. Be advised that the service team at Wall`s Ford is top notch. Respectful and courteous along with automotive skill. Did old school thousand mile oil More

by Barry J Wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Fountain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2018 -

Walls Ford responded

Thank you for your review. The team works hard to provide a smooth and stress free experience and its nice to hear it doesn't go unnoticed. We look forward to serving you for many years to come.

September 20, 2018

Rock solid Wall's Service department is why we chose to buy a Ford. If Wall's decided to sell only vintage Yugos, that would be my next rig. Good quality, ti More

by telecomz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2018 -

Walls Ford responded

Thank you for your review. No, wait a minute, first off thank you for the laugh and secondly thank you for your review! It's customers like you who make our jobs rewarding. We look forward to serving you for many years to come.

September 14, 2018

Great customer service Received a appointment quickly repairs done correctly the first time . Also performed recall on the truck . Great dealership with follow up and fall More

by Mustang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2018 -

Walls Ford responded

Thank you for sharing your experience with Sean. Everyone on the Wall's Ford team works hard to provide a five star experience, and it's nice of you to let us know that doesn't go unnoticed. We look forward to serving you for many years to come!

August 30, 2018

Great customer service Dealt with service depeartment several times so far Honest reliable and attention to detail Looks out for the customer interest and doesn’t t More

by Holly wood
Recommend Dealer
Yes
Employees Worked With
Other Employees : Derek Roy
Aug 30, 2018 -

Walls Ford responded

Thank you for sharing your experience with the Wall's Ford Service Department. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We look forward to serving you for many years to come. Thank you again for your review, and your recommendation!

August 23, 2018

Couldn’t Be Happier! Doing business with the Wall’s has always been a great experience. I met my salesperson, Mike randomly at a coffee shop, quickly learning he worked at More

by MC Richard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Nocifora
Aug 23, 2018 -

Walls Ford responded

Congratulations on your new Ford Edge! Thank you for taking the time to write a review. We couldn't be happier that Mike provided you with a great car buying experience. He is a true asset, and we are lucky to have him on the Wall's Ford team. We look forward to serving you for many years to come!

August 21, 2018

Ease of buying The whole process was painless! I found a car online. I went to Walls and was greeted by a very friendly and knowledgeable salesman. We test drove the More

by sgc1067
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Nocifora
Aug 21, 2018 -

Walls Ford responded

Than you for your review; and thank you for choosing Wall's Ford! Hearing you had such a quick and easy experience is the best thing we could hope for! We wish you many happy miles in your Honda Civic. Please stop in any time you are in the area! Thank you again!

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