Walls Ford

Absolutely Amazing! 1-24-17 My sales man was David Bettinger & he was an abosolutely amazing to work with in obtaining a car loan that I could get approved for by 1-24-17 My sales man was David Bettinger & he was an abosolutely amazing to work with in obtaining a car loan that I could get approved for by his dealership. The entire Walls Ford team was a God send in that they were sincere in their efforts to get me in a car from the moment I made my application. The car buying experience was very seamless and the entire staff worked as a team. I also want to thank the owner and finance mananger, the registry & lady that completed my paperwork. The dealerships I dealt with in the past should take a course on customer service from the great people at Walls Ford! I would recommend any one in search of a car to come here. They will more than satisfied as to how they are treated! Again, my heart felt thanks to David who was a true good spirit & blessing! Your #1 customer! Angel More

Service and sales Derrick Roy service very professional and very nice. Needed transmission work. Decided a new car was needed. Worked with David Bettinger. He was very Derrick Roy service very professional and very nice. Needed transmission work. Decided a new car was needed. Worked with David Bettinger. He was very professional, explained all my options. Decided to lease between he and Heather Neptune my experience at Walls went smoothly. This my third car from Walls. Outstanding More

No Complaints : ) We leased a Ford Fusion with Sales person (Greg Neptune) He was great to work with. He was polite, well spoken, knowledgeable and patient. We were t We leased a Ford Fusion with Sales person (Greg Neptune) He was great to work with. He was polite, well spoken, knowledgeable and patient. We were trying to decide between the Escape and the Fusion. After two rather lengthy test drives in each vehicle I was able to make a very good confident decision for the Fusion. All the rest of the process went smoothly. Comfortable experience. P. Kelley More

Hats off to an Excellent Service Person I had an almost impossible issue with my Lincoln Town Car, but once Derek Roy got involved, it got solved. He is excellent and sure knows his "stuff" I had an almost impossible issue with my Lincoln Town Car, but once Derek Roy got involved, it got solved. He is excellent and sure knows his "stuff". If you have an issue with your vehicle, see Derek. Chances are he will solve it for you. He is very straight forward and honest with his customers and a real asset to this dealership. Bill Pollman PS My Expedition is also serviced here. More

Awesome and Easy Experence This place was AMAZING! I'm in a not great situation credit wise because of student loans AND I had a lease that I was way over my miles on. I felt li This place was AMAZING! I'm in a not great situation credit wise because of student loans AND I had a lease that I was way over my miles on. I felt like I was in an impossible situation when I called and spoke to Dave B. Not only did they help get me out of the situation with my lease but I ended up getting a great car at an amazing deal with a lower interest rate then anyone I know! I was treated wonderfully by my salesman and the finance department. As corny as it sounds I felt like they were all genuinely happy for me and it was a really great feeling. I was not pressured into anything, as a matter of fact I waited a few days before I signed my contract so that I could review my finances and complete more research so that I could personally insure that I am getting the best deal for myself and so that I was sure it was something that I could afford. I love my new car, I'm referring everyone I know! More

Best car buying experience I've had Dave at Walls made my experience of buying a new car effortless. He was able to find the exact car I wanted. I never felt pressured throughout the w Dave at Walls made my experience of buying a new car effortless. He was able to find the exact car I wanted. I never felt pressured throughout the whole experience. It was less about them selling me a car and more about finding the right car for me. The whole experience made me change my perspective on car buying. Would definitely recommend this dealer! More

Outstanding Service I have been buying Ford products from Wall's Ford for more years than I remember as my father did back in his day. Every one of the vehicles were 100% I have been buying Ford products from Wall's Ford for more years than I remember as my father did back in his day. Every one of the vehicles were 100% serviced and maintained by Walls Ford while I owned them, some over 200,000 miles without a major problem. The service team from the front desk and certified mechanics to the cashier are always fast and courteous and the quality of their work always exceeds my expectations. I have been very fortunate to be on a first name basis with Derek Roy in their service department (although he will only address me as Mr. Robidoux) and I trust his service recommendations without questions. I sincerely wish the Walls Ford team continued success. More

Great Service as always! We have been Wall's customers for a very long time. We have leased and purchased cars and have always had our service done at Walls. All the service We have been Wall's customers for a very long time. We have leased and purchased cars and have always had our service done at Walls. All the service techs are great but our favorite is Derek Roy. He really cares about his customers and even presents bad news (ie expensive repairs) well. He has a great personality and really works for the customer. We are and always will be faithful return customers to Wall's Ford. More

Above and beyond service! My salesperson David B. Was extremely friendly and helpful . Everything couldn't of gone any smoother. David made everything easy and did it with a ge My salesperson David B. Was extremely friendly and helpful . Everything couldn't of gone any smoother. David made everything easy and did it with a genuine smile on his face.got a great deal on a fusion. More

Worst Dealership Ever I was approved for a Ford Edge at Walls Ford, I was told I could only pick from 4 colors they had, which all were FWD. So I put money down on the one I was approved for a Ford Edge at Walls Ford, I was told I could only pick from 4 colors they had, which all were FWD. So I put money down on the one I liked. The next day I am told it's coming from NEW YORK and being driven down, which will put 300 miles on it. So I told him to hold off on bringing it. I went on line and found other dealerships which had the same vehicles for a lot less. I went to one and got a better edge for a cheaper price and a much better deal. When the WALLS FORD dealership salesman called me and found out I went to another dealership, he said he was keeping my deposit and would make sure ford credit would not give me the loan for the other dealership. I was approved for the loan at the other dealership for the edge and 3 hrs later they called them back saying they wasn't approving the loan after they all ready approved it. The salesman at WALLS FORD kept his threat like he promised he would. The salesman from walls ford said his finance Manger new the higher up at Ford credit. I guess he was telling the truth. The only threat he couldn't keep was keeping my deposit. Long story short is stay away from WALLS FORD, they are worst Dealership Ever without a doubt. The salesman, which his name is Dave and the finance manager should BE FIRED!! THE HIGHER UP IN FORD CREDIT COMPANY SHOULD ALSO BE FIRED. More