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Wally Armour Chrysler Dodge Jeep RAM - Service Center
Alliance, OH
161 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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161 Reviews of Wally Armour Chrysler Dodge Jeep RAM - Service Center
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January 29, 2018
Great service after the sale! Wally Armour has always given me great service after my purchase(s). This includes oil changes, repairs, and any recalls are handled during my service Wally Armour has always given me great service after my purchase(s). This includes oil changes, repairs, and any recalls are handled during my service visits. Their prices are very reasonable, plus you're getting people who know and are trained to handle your Chrysler-Jeep vehicle. Very Happy with Sales and Service at Wally Armour Chrysler Dodge Jeep RAM. More
by James Geiselman
Employees Worked With
Alex Rhome
November 22, 2017
The Personal Touch Jeff Ciotti has the personal touch engrained in his soul, I especially respect his follow through and his ability to help with any concerns you might Jeff Ciotti has the personal touch engrained in his soul, I especially respect his follow through and his ability to help with any concerns you might have. More
by Sean Chislom
Employees Worked With
Jeff Ciotti
November 09, 2017
Great service I recommend anyone with any kind of credit to go to wally armor. They will find you the right vehicle. Very friendly staff and service!! I recommend anyone with any kind of credit to go to wally armor. They will find you the right vehicle. Very friendly staff and service!! More
by Stephanie Barrett
Employees Worked With
Chance
September 26, 2017
great experince Great salesman Jeff Ciotti helped us with the sale of a chysler 300 to the dealership, was so nice and helpfull. I would recomend him to anyone. Great salesman Jeff Ciotti helped us with the sale of a chysler 300 to the dealership, was so nice and helpfull. I would recomend him to anyone. More
by bc4234
Employees Worked With
Jeff Ciotti
September 17, 2016
Great customer service The great customer service. From the salesman to Bruce in service, you can't get customer service like this much these days. Every interaction with y The great customer service. From the salesman to Bruce in service, you can't get customer service like this much these days. Every interaction with your personnel has been out of this world. Definitely will be a repeat customer and continue telling people they want to do business with Wally Armour. More
by Sissy
Employees Worked With
Bruce, Kody DeWitt
January 26, 2016
Had a recall notice and needed an oil change I cannot begin to tell you how happy we were with our service appointment. We had received a recall notice and I called to make the appointment. I w I cannot begin to tell you how happy we were with our service appointment. We had received a recall notice and I called to make the appointment. I was happy from the telephone call to the work being finished. We went to the service department and they gave us a car to run errands while they worked on the car. That goes above and beyond. And a new Charger at that. We returned in a little less then 90 minutes and our car was finished. Love this dealership. More
by ccasar
July 03, 2015
Horrible Service Department The vehicle I purchased required repairs on several occasions that I paid for yet were never completed in years past. On the final occasion, they forg The vehicle I purchased required repairs on several occasions that I paid for yet were never completed in years past. On the final occasion, they forgot about my car the entire month of June, knowing the top was leaking per stated by me, which was one repair I had requested. Again. Because it wasn't fixed the last two times I took it in though I paid for it, and was documented on the invoice. The car wasn't entirely repaired when I went to get it and several other things went wrong. Wally B did offer to replace things that were not the dealerships fault, though they failed to notice the amount of flooding inside and the amplifier being submerged in water wasn't made note of, but I was quite uncomfortable with the service department doing any further work to my vehicle. The inside of my vehicle was left disassembled when I picked it up. The service manager was putting my door panel back together when I arrived but wires were left hanging, my HVAC was in the passenger seat, the inside flooded and my door frame was busted. Aside feeling less than a customer not once, it happened again after this incident occurred. I was contacted once in regards to this situation and attempted return communication twice to be again dismissed. I continue to make my monthly car payment through Buckeye Financial, in house financing, which will terminate in two months, along with the cost of unfinished repairs. To those whom I speak with speak to me in short and monotone. I was treated exceptional during the car buying process on every occasion I chose to purchase from this dealer. When this situation arose, I was simply something scraped off the bottom of their shoe. I much prefer to be treated like a customer instead of paycheck. More
by Anita
Employees Worked With
Wally B Armour
June 12, 2015
Awesome! I was a frantic mess when my 08 town and country key stopped working! Cody was so kind and patient when I asked all my questions! He told me Chrysler I was a frantic mess when my 08 town and country key stopped working! Cody was so kind and patient when I asked all my questions! He told me Chrysler had a recall on the ignitions and they gave me an extra key at no cost to me! He even squeezed me in for an oil change as well! I'd like to give a shout out to Mike who answered the phone when I was crying because we couldn't get my car in neutral, (remember I had a code that read bad key, we had to do it manually) he talked me through it and even said if you have any other questions you call us back! How nice was that?? More
by TanyaS
May 21, 2015
Excellent Service I had a spare key for our 2011 Town and Country that needed programmed. The vehicle also had a factory recall to replace the rear vent window switch. I had a spare key for our 2011 Town and Country that needed programmed. The vehicle also had a factory recall to replace the rear vent window switch. I had previously called a Chyrsler dealer closer to where I live about these two issues and after many, many rings of the phone was told: (1) They did not have the needed replacement switch and (2) I should make an appointment to have my spare key programmed. Today I happened to be in Alliance and thought I would stop by Wally Armour to see if they could help with the spare key. Cody in the service department immediately offered to take care of it and while getting the necessary information on the vehicle noticed the recall. He said they had the necessary switch and could take care of it while the key was getting programmed. So here I was, just some guy who drove in off the street with no appointment, thinking I might be lucky just to get a spare key and ending up getting a key and a switch repaired in less than an hour. Amazing! Thank you Cody and thank you Wally Armour! More
by Just Passing Through
May 14, 2015
great experience I was having a transfercase put in my jeep and having computer worked on and needed to be at work. I was going to have another shop do the work but c I was having a transfercase put in my jeep and having computer worked on and needed to be at work. I was going to have another shop do the work but code moved heaven and earth to make sure I was able to get to work and not have to drive my busted jeep 1 more day. Dropped it off and he put me in a vehicle while they worked on mine. They made my jeep all better and me happy as can be. More
by jrohr84
