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Wally Armour Chrysler Dodge Jeep RAM - Service Center

Alliance, OH

4.9
161 Reviews

161 Reviews of Wally Armour Chrysler Dodge Jeep RAM - Service Center

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April 21, 2015

Cody took care of me in an emergency! I noticed a smell of burning oil from under my Ram. When it finally stopped snowing and raining in Ohio I noticed there were spots on my driveway. I More

by Clutch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 22, 2015 -

Wally Armour Chrysler Dodge Jeep RAM responded

Thank you for this great review! Cody is truly an exceptional employee and we appreciate him for giving you a great experience! Thank you again and happy driving! Al Armour - General Manager

March 27, 2015

Bradley McCullough Appointment due to engine light. Brad was very helpful in explaining the repair process and the time frame that I would be waiting. He checked with me More

by Amy Haidet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 30, 2015 -

Wally Armour Chrysler Dodge Jeep RAM responded

We truly appreciate you taking the time to leave us this great feedback, Amy! We strive to provide exceptional customer service in all aspects of our dealership, and I'm glad to hear Brad took such great care of you and your vehicle. We hope that you will continue to come to us for any of your automotive needs. In the meantime, follow us on Facebook and Twitter to stay current on our latest news and special offers. Best regards, Al Armour - General Manager

March 14, 2015

First service of my new Dodge Ram Brad was very courteous and listened to all my requests. He took care of everything that needed to be done. I would be willing to work with him anytim More

by aconfalo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 16, 2015 -

Wally Armour Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share this wonderful feedback! Brad is a valuable team member and we’re glad to know that he took care of you and accommodate your needs during your visit. Please come see us for any future needs! Thanks again. Best regards, Al Armour - General Manager

March 07, 2015

oil change for 2014 dodge charger my experience with wally armor is always a good one. I would recommend them to a future auto buyer.The staff at wally armor have always been very frie More

by shelley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 09, 2015 -

Wally Armour Chrysler Dodge Jeep RAM responded

Shelley, thank you for continually using us for you automotive needs and for leaving us this feedback. We’re thrilled to hear that Cody has been very friendly and professional and that we are always able to provide you with a very positive experience. We appreciate your recommendation and please come back and see us again in the future with anything else you might need. Take care! Best regards, Al Armour - General Manager

February 26, 2015

Oil Warning Light - lit up intermittently The oil warning light in my Pacifica came on intermittently over a two week period. Cody Blake and their service team identified the problem and fix More

by DaveJustus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
February 19, 2015

Thanks you Wally armour service dept. I recently had a problem with the bluetooth phone system in my 2014 jeep patriot . this took a while to diagnose , let alone fix . Both the service ma More

by jeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 19, 2015 -

Wally Armour Chrysler Dodge Jeep RAM responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. Thank you so much. If you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our Facebook and Twitter to stay in the loop with special deals and contests. Regards, Al Armour - General Manager

February 13, 2015

Service Visit I got a free car wash and vehicle inspection when in for routine maintenance. Wally Armour exceeded my expectations. Brent Steed is very friendly and More

by Jgraha16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 16, 2015 -

Wally Armour Chrysler Dodge Jeep RAM responded

Thank you for taking the time to write about your experience with us. At Wally Armour CDJR, we work very hard to provide each of our guests with a personalized and hassle-free experience. I am happy that we were able to exceed your expectations. Do not hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. Sincerely, Al Armour - General Manager

February 10, 2015

Great Service Department Brad has been handling our service on our Jeep Grand Cherokee. Every time our Jeep needs serviced we call and make an appointment with Brad. He gets More

by rosebudcsm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 11, 2015 -

Wally Armour Chrysler Dodge Jeep RAM responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please visit us on Twitter and Facebook; we offer exclusive specials for our likers and followers. Sincerely, Al Armour - General Manager

February 09, 2015

Great service department, excellent dealership I was returning after buying a new Ram 1500 to have a trailer brake installed. They have a very friendly staff, Brian Dudley, my salesperson, set up More

by guerch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Armour, Brian Dudley
Feb 10, 2015 -

Wally Armour Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to write this review. It helps us to know when we are doing well because it is what we strive to do on a daily basis. I am very happy to hear about your positive experience at Wally Armour CDJR. If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online, so be sure to check our Facebook and Twitter pages. Sincerely, Al Armour - General Manager

February 05, 2015

Service good but very costly Good friendly service but due to the high prices I may need to seek out other options in the future like checking the cost of repairs and maintenance More

by tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 06, 2015 -

Wally Armour Chrysler Dodge Jeep RAM responded

We would like to thank you for sharing this feedback, Tom. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team, and we encourage you to visit us if you would like to further discuss your visit. Sincerely, Al Armour - General Manager

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