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Wally Armour Chrysler Dodge Jeep RAM - Service Center

Alliance, OH

4.9
161 Reviews

161 Reviews of Wally Armour Chrysler Dodge Jeep RAM - Service Center

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December 19, 2014

Very considerate Aaron and Brent were very accommodating when it came to making sure I was happy with their service. Wally B.'s constant professionalism is genuine; h More

by Joe Laure
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Armour, Wally B Armour
Dec 19, 2014 -

Wally Armour Chrysler Dodge Jeep RAM responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that we provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Be sure to visit our Facebook and Twitter to stay in the loop with special deals and contests. Regards, Al Armour - General Manager

December 16, 2014

Great Very Friendly. Always helpful and answers any questions you may have . Service is fast and great . I always go to Wally Arumour to get my services don More

by Kaychl#2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wally B Armour
December 15, 2014

everything was explained very well I would definitely go back and would advise for any service Brad was very nice and explained everything very well. what I do not like is being told I More

by whipkey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 16, 2014 -

Wally Armour Chrysler Dodge Jeep RAM responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please visit us on Twitter and Facebook; we offer exclusive specials for our likers and followers. Best Regards, Al Armour - General Manager

December 10, 2014

good service i go there every oil change. the treat me good. bradley mccullough was my service advisor. good man very kind.. they know how to treat you there.. More

by brian.shaffer.35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 11, 2014 -

Wally Armour Chrysler Dodge Jeep RAM responded

Thank you so much for this great review. We try to create a friendly and professional experience for all of our guests and the fact that you are pleased with your visit reflects what we strive to deliver. Bradley will be happy to know that did well in assisting you. If you need further assistance with your vehicle, please do come back and visit us. Also, be sure to take advantage of our exclusive specials by visiting us on Twitter and Facebook. Sincerely, Al Armour - General Manager

March 11, 2014

Brad went up and above his call of duty. I had put washer fluid in wrong area of engine. Brad flushed out washer fluid and corrected my mistake. Was very understanding. More

by kingfish5832
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 12, 2014 -

Wally Armour Chrysler Dodge Jeep RAM responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We would like to thank you for taking the time to write about your experience at our dealership.  Each employee is a valued member of the Wally Armour Chrysler Dodge Jeep Ram team and we all strive to provide excellent service.  We look forward to seeing you on your next visit.  Thanks Again, Al Armour - General Manager

January 28, 2014

Brent is always very polite and friendly. He always explains what needs to be done and how much it will cost for my vehicle. I bought my Chrysler at Wally Armour and have always been satisfied. More

by BarbMorris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 29, 2014 -

Wally Armour Chrysler Dodge Jeep RAM responded

Barb, Thank you for taking the time to share this excellent feedback! I am pleased to hear that Brent has continually provided you with consistent customer service and made you feel welcome at each visit. We appreciate your continued business and look forward to working with you again in the future! Sincerely, Al Armour - General Manager

January 17, 2014

I spoke with Brad when I initially made my appointment for a routine oil change and explained I also needed to have my tire pressure light checked for resetting. After I gave my mileage, Brad informed me More

by patty5thg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 20, 2014 -

Wally Armour Chrysler Dodge Jeep RAM responded

Thanks a lot for sharing your positive service experience! We strive to have the best customer service in the business, and I’m happy to hear that our goal was reflected through your experience with us. It’s great to hear that Brad gave you a pleasant service experience. From the moment you enter our dealership, we want you to know that your vehicle is in good hands. Our highly-qualified staff and technicians are committed to ensuring our customers receive the service and support they need and deserve. We really appreciate your business and are glad we could assist you. If you have any questions or need anything else, just let us know. We are always willing to help in any way we can. Also, don’t forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Al Armour - General Manager

December 09, 2013

We bought our car here and so we get it serviced here. Everyone is very friendly and trustworthy. I have never had anyone not greet me when I walk in or ask if they can help me. They give me fair pricing More

by toddrenee5502
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 09, 2013 -

Wally Armour Chrysler Dodge Jeep RAM responded

We are pleased to hear that our sales and service departments have continued to go above your expectations. Thank you for trusting our teams with your automotive needs and sharing your wonderful feedback! We are looking forward to working with you more in the future and encourage you to check out our Facebook and Twitter pages. Best, Al Armour General Manager

November 28, 2013

Chrysler 200 heater quit working. New to area and this dealership was recommended. Problem with car ended up being extensive. Brent called us prior to work being started to let us know what was exactly More

by raylori
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Dec 03, 2013 -

Wally Armour Chrysler Dodge Jeep RAM responded

We would like to sincerely thank you for placing your trust in our service team with your vehicle. We believe in going the extra mile for our customers and appreciate your patience to ensure the automotive work was taken care of in a timely manner. We are looking forward to working with you in the future and welcome you to stop by anytime. Until then, be sure to check out our Facebook and Twitter pages for online specials. Best, Al Armour General Manager

November 23, 2013

Our 2000 Jeep Grand Cherokee needed the engine replaced/re-built as last summer. After your service team inspected the vehicle, Brent was Extremely professional and provided me with all of our op More

by Bodogfwd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 26, 2013 -

Wally Armour Chrysler Dodge Jeep RAM responded

We appreciate your feedback regarding our service team at Wally Armour. We understand the importance of having an automotive team you can trust and we are looking forward to assisting in the future. Please feel free to stop by or give us a call with any questions that may arise. Also, be sure to find us on Twitter and Facebook for our online specials. Regards, Al Armour General Manager