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Wally's Chrysler Jeep Dodge RAM of Amsterdam
Amsterdam, NY
725 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 725 reviews
November 08, 2018
Quick, courteous and professional I was greeted with a smile and taken care of quickly waiting room was clean and coffee was perfect All my experiences at this dealer have been e I was greeted with a smile and taken care of quickly waiting room was clean and coffee was perfect All my experiences at this dealer have been excellent More
by JBORD10
Verified CustomerEmployees Worked With
Kathryn Young
Helpful November 07, 2018
Stressful transaction I'll start that my salesman, Tony was friendly. I don't like how credit is run immediately before showing you vehicles and prices are not disclosed I'll start that my salesman, Tony was friendly. I don't like how credit is run immediately before showing you vehicles and prices are not disclosed to the customer until you ask whenl negotiating a deal. I felt very pressured to make a deal that day, but I do feel I received a vehicle at Kelly Blue Book Value and satisfied with the vehicle I ended up purchasing even though I was told vehicle would be detailed prior to delivery but yet it was delivered with less than a 1/4 tank of gas, wipers are less than perfect on a 2018 with only 16k miles that I'll need to replace and sticker adhesive inside vehicle and on windows was not removed. More
by cma671
Employees Worked With
Billy Fuccillo & new finance employee, Antonio Cruz
November 06, 2018
Fast, friendly, These guys always do me Justice and get me in-and-out whether it's an oil change or just a tire rotation. THANKS AGAIN! These guys always do me Justice and get me in-and-out whether it's an oil change or just a tire rotation. THANKS AGAIN! More
by JROSSI9867
Employees Worked With
Lance Hopkins
November 05, 2018
6:15PM finally able to pick up car I dropped my Jeep Patriot off on Thursday afternoon for a Friday appointment to have the oil changed and 4 new tires put on. I called around 3:30 on I dropped my Jeep Patriot off on Thursday afternoon for a Friday appointment to have the oil changed and 4 new tires put on. I called around 3:30 on Friday to see if I could pick it up and was told they were finishing up and would call me as soon as they were done. I called again at 4:40 and was told again they were finishing up and I would get a call as soon as it was "wheels down". At 5:50 I got a call that it would be done in 20 or 30 minutes and I could pick it up then and the cashier would be there until 8. I think 10 1/2 hours for routine service it totally unacceptable and caused me great inconvenience. More
by blhartz
Employees Worked With
Lance Hopkins, Kathryn Young
November 02, 2018
STAY AWAY Terrible experience. Rude, arrogant salesman. Unorganized and lazy. salesman made me find a vehicle on the lot and drive it up so he could put a deale Terrible experience. Rude, arrogant salesman. Unorganized and lazy. salesman made me find a vehicle on the lot and drive it up so he could put a dealer plate on. Took a personal call during the actual road test. Very rude during negotiations. Found a much better deal closer to home. More
by Fuccillosucks
Employees Worked With
Dave June
October 31, 2018
Great Warranty experience My car emailed me that it had an issue. Very cool indeed. I stopped in and they diagnosed the issue. They had to order the part and I returned the My car emailed me that it had an issue. Very cool indeed. I stopped in and they diagnosed the issue. They had to order the part and I returned the next morning and they installed it. Quick and easy. More
by DVINRIJ1
Employees Worked With
Lance Hopkins, Bill Barbic
October 30, 2018
Very helpful with my first dealer purchase This dealership is my first newer used SUV purchase and I am very please with the level of service. Will deal with again. Thank You This dealership is my first newer used SUV purchase and I am very please with the level of service. Will deal with again. Thank You More
by LSALISBURY7
Employees Worked With
Jamie Steiner, Isaiah Rowback
October 25, 2018
Excellant team in the service department . The service team is friendly, and they do a great job. I would recommend them to others. Keep up the great work, and Thank you ......... The service team is friendly, and they do a great job. I would recommend them to others. Keep up the great work, and Thank you ......... More
by myp120
Employees Worked With
John Lasher, Lance Hopkins, Kathryn Young
October 21, 2018
Easy to schedule service. Parts department very helpful Doug went out of his way to help me select the right tires for my wife's Grand Cherokee and my Ram truck. The service department was flexible to work Doug went out of his way to help me select the right tires for my wife's Grand Cherokee and my Ram truck. The service department was flexible to work around my schedule. More
by sactruck
Employees Worked With
Lance Hopkins, Kathryn Young, Doug Gunnerson
October 18, 2018
Pleasant service visit Went for my first service and cruise control recall for my leased Dodge Durango. Pleasant staff, service completed in a timely fashion and there was Went for my first service and cruise control recall for my leased Dodge Durango. Pleasant staff, service completed in a timely fashion and there was no charge. More
by YASMYNELAVERTY
Employees Worked With
Do not know their names, Dave June
