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Wally's Nissan of Latham

Latham, NY

4.6
2,982 Reviews

976 New Loudon Rd

Latham, NY

12110

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2,982 Reviews of Wally's Nissan of Latham

February 19, 2020

The dealership is good. I just think that ....like all car dealerships.....everything is way too expensive. ..... why does it cost $300 to clean transmission. Unconscionable. More

by brisportm
Recommend Dealer
Yes
Employees Worked With
Nicholas Mucha
Feb 28, 2020 -

Wally's Nissan of Latham responded

Thank you so much for the wonderful feedback, and we are so glad that you had a wonderful service experience! We look forward to seeing you at your next service visit!!

February 19, 2020

Regular service appointment. I have no idea why they touched the radio. It's all messed up. Maybe we can figure it out. It should have been left alone or reset to where it was. More

by KATHYLOWDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Mucha, Nicholas Deuel
Feb 24, 2020 -

Wally's Nissan of Latham responded

Thank you so much for the feedback, we greatly appreciate it as it helps us improve the customer experience here at the dealership. We would love to speak with you more about the issues you are having with your radio, so if you can please give our Service Manager, Fran, a call directly at (518) 250-4380 ext 515, we would greatly appreciate it. Thank you so much again, and we look forward to hearing from you!

February 18, 2020

Go see Nikkie she’s the best!! We couldn’t ask for a better group of people to do business with! Thank you all for a wonderful experience! More

by J & D
Recommend Dealer
Yes
Employees Worked With
Mike Skinner, Brendan French, Nikkie Traficante
Feb 20, 2020 -

Wally's Nissan of Latham responded

Thank you so much for the wonderful feedback, and we are so glad that you had a wonderful experience with Nikkie!! Congratulations on your new vehicle, and welcome to our Fuccillo Family!!

February 18, 2020

Great experience with a great deal. Very respectful though the lengthy process and very informative. Refreshments like coffee and water were provided. Helped with complications in car registration, no More

by Justice1407
Recommend Dealer
Yes
Employees Worked With
Nate Moss , Marc Vrigian
Feb 20, 2020 -

Wally's Nissan of Latham responded

Thank you so much for the wonderful feedback, and we are so glad that you had a wonderful experience!! Congratulations on your new vehicle, and welcome to our Fuccillo Family!!

February 18, 2020

It was good . Love the new video where you can watch the tech work on your car and they explain everything to you. Nick at service desk very nice guy. No complaints about him More

by LAKSHEVANS
Recommend Dealer
Yes
Employees Worked With
Nicholas Mucha
Feb 20, 2020 -

Wally's Nissan of Latham responded

Thank you so much for the wonderful feedback, and we are so glad that you had a wonderful service experience with Nick! We look forward to seeing you at your next service visit!!

February 18, 2020

I have bought my two Nissan vehicles from this dealer. They are very good in managing customer experience . Service is little expansive, they can do better on parts cost! More

by AHMADSUHAILL
Recommend Dealer
Yes
Employees Worked With
Nicholas Mucha
Feb 20, 2020 -

Wally's Nissan of Latham responded

Thank you so much for the wonderful feedback, and we are so glad that you had a wonderful service experience! We look forward to seeing you at your next service visit!!

February 18, 2020

Super helpful great service, can't do enough for you, clean, sales people on of there game, great car selection friendly , pricing with in ibook, ect ect More

by AMERICANWEAR1492
Recommend Dealer
Yes
Employees Worked With
Peter Backlund
Feb 20, 2020 -

Wally's Nissan of Latham responded

Thank you so much for the wonderful feedback, and we are so glad that you had a wonderful experience!! Congratulations on your new vehicle, and welcome to our Fuccillo Family!!

February 16, 2020

As expected, work done well could have an example of each auto they sell more available to sit in and feel instead of just a few small ones in the sales room. Could have book More

by TOMMJANE27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Deuel, Jake Dunican
Feb 20, 2020 -

Wally's Nissan of Latham responded

Thank you so much for the feedback!! Nissan has been shifting to electronic brochures rather than paper pamphlets to be more eco-friendly! If you are ever in our service waiting area and looking to browse, we do have an interactive screen next to our cashier window that will bring you through every Nissan model and features, and we can always email you any brochures you are interested in! Unfortunately our showroom is a bit small and we can only fit in two vehicles, however we can always bring any model or trim level vehicle that you are interested in taking a look at to the front door for you to preview!! Don't be afraid to ask any of our employees for what you require, we are more than happy to assist. We look forward to seeing you at your next service visit!!

February 15, 2020

Fuccillo Nissan has a very Professional and courteous service department. I was in & out on time as promised. I fell very confident about the work performed More

by booperd
Recommend Dealer
Yes
Employees Worked With
Nicholas Mucha
Feb 20, 2020 -

Wally's Nissan of Latham responded

Thank you so much for the wonderful feedback, and we are so glad that you had a wonderful service experience! We look forward to seeing you at your next service visit!!

February 14, 2020

Nicholas was a very patient and attentive service representative. The car took longer to repair then expected but he made sure my rental was fully covered under warranty through Nissans recall. More

by krisschrem
Recommend Dealer
Yes
Employees Worked With
Nicholas Mucha
Feb 20, 2020 -

Wally's Nissan of Latham responded

Thank you so much for the wonderful feedback, and we are so glad that you had a wonderful service experience with Nick! We look forward to seeing you at your next service visit!!

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