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Wally's Nissan of Latham

Latham, NY

4.6
2,982 Reviews

976 New Loudon Rd

Latham, NY

12110

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2,982 Reviews of Wally's Nissan of Latham

December 17, 2019

Got great service staff met all my expectations and the work was done in a timely manner but I do believe your hourly rate is unreasonable for the work that was done. More

by CGCHERYL.410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Purner
Jan 16, 2020 -

Wally's Nissan of Latham responded

Thank you so much for the wonderful feedback, and we are so glad that you had a wonderful service experience! We look forward to seeing you at your next service visit!!

December 17, 2019

Very quick and very kind Jennifer is so good. Very polite it took two visit. But my wipers are working well. George liowboy Very polite very helpfull. A plus to the sale dept. More

by GIDIS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Laboy, Jen Rogers
Jan 16, 2020 -

Wally's Nissan of Latham responded

Thank you so much for the wonderful feedback, and we are so glad that you had a wonderful service experience with Jennifer! We look forward to seeing you at your next service visit!!

December 17, 2019

So so Waited 2 1/2 hrs 4 my car 2 b done. For an oil & filter change plus a recall & cabin filter replacement. Didn’t say how long it was going 2 take More

by MARGARET4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Purner
Jan 16, 2020 -

Wally's Nissan of Latham responded

Thank you so much for the feedback, we greatly appreciate it as it helps us improve the customer experience here at the dealership. We would love to get more information from you about your service visit, so if you can please give our Service Manager, Fran, a call directly at (518) 250-4380 ext 515, we would greatly appreciate it. Thank you again, and we look forward to hearing from you!

December 17, 2019

First car As a new student away from home I was terrified at the prospect of car shopping alone, but fuccillo made it a super easy, stress-free process! I was i More

by jayquan.tissiera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Said Riza, Nikkie Traficante
Jan 16, 2020 -

Wally's Nissan of Latham responded

Thank you so much for the wonderful feedback, and we are so glad that you had a wonderful experience!! Congratulations on your first car purchase, and welcome to our Fuccillo Family!!

December 17, 2019

Nickld and dimed Didn’t tell me about only having 1 key until delivery. Gas tank not full upon delivery Everything took forever Said couldn’t reduce price bu More

by DAVE.HESLER.J3KS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Said Riza, Montana Macken, Nikkie Traficante
Jan 16, 2020 -

Wally's Nissan of Latham responded

Thank you so much for your feedback, we greatly appreciate it as it helps us improve the customer experience here at the dealership. We would love to get more information from you about your sales visit, so if you can please give our Business Development Manager, Sam, a call directly at (518) 250-4380 ext 526, we would greatly appreciate it. Thank you again, and we look forward to hearing from you!

December 14, 2019

Welcoming service center Been going here quite a few years.Have worked frequently with Nick and Jen in service.Always friendly,willing to answer questions,concerns and make th More

by Animallover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Mucha, Jen Rogers
Jan 16, 2020 -

Wally's Nissan of Latham responded

Thank you so much for the wonderful feedback, and we are so glad that you had a wonderful service experience with Nick and Jen! We look forward to seeing you at your next service visit!!

December 13, 2019

Best car buying experience ever We were treated with great respect, not by a pushy sales person. Tyler was great with us, giving us honest answers to all our questions, no BS at this More

by pcarducc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff, Tyler O'Brien, Said Riza, Tate Myers
Jan 16, 2020 -

Wally's Nissan of Latham responded

Thank you so much for the wonderful feedback, and we are so glad that you had a wonderful experience with Tyler!! Congratulations on your new vehicle, and welcome to our Fuccillo Family!!

December 13, 2019

Recall repair I set up an appointment to get my car done on Friday December 6th and I was told it should take no more the 2 hours so I expected my car ready by noon More

by c20herrero
Recommend Dealer
No
Employees Worked With
Don’t remember the employee name
Jan 16, 2020 -

Wally's Nissan of Latham responded

Thank you so much for your feedback, we greatly appreciate it as it helps us improve the customer experience here at the dealership. We would love to get more information from you about your service visit, so if you can please give our Service Manager, Fran, a call directly at (518) 250-4380 ext 515, we would greatly appreciate it. Thank you again, and we look forward to hearing from you!

December 13, 2019

Friendly quick service Brought my truck in for Annual inspection. Nick reminded me, to have the 2 year service had to be done. I'm thinking I'll be there all day. Little ove More

by hildrethjj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Mucha
Jan 16, 2020 -

Wally's Nissan of Latham responded

Thank you so much for the wonderful feedback, and we are so glad that you had a wonderful service experience with Nick! We look forward to seeing you at your next service visit!!

December 13, 2019

awesome really liked the new videos they make! it really assures you what is going on and what they did to your vehicle. Forget the cheap Monroe’s you’re bett More

by laurenashleyvoss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Skinner
Jan 16, 2020 -

Wally's Nissan of Latham responded

Thank you so much for the wonderful feedback, and we are so glad that you had a wonderful service experience! We look forward to seeing you at your next service visit!!

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