Wally's Nissan of Latham

Oil change and tire rotation I never received the video of my work done. It appears they never rotated my tires but I was charged for it. I also reviewed my invoice when I got h I never received the video of my work done. It appears they never rotated my tires but I was charged for it. I also reviewed my invoice when I got home and it said my brakes needed attention in the future. I was not told what was wrong with my brakes and how long in the future they needed helping. Other than that my service advisor did a great job looking into a warranty repair even though it resulted in not being covered. She was friendly and convinced me I needed more service than what I intended to buy that day. More

Regular 20,000 mile service Nicholas was very helpful and kind. I was in and out quickly for the amount of work that needed to be done. Thank you and goodbye for now Nicholas was very helpful and kind. I was in and out quickly for the amount of work that needed to be done. Thank you and goodbye for now More

Great! Great experience. The service advisor was awesome and the wait was very short. Got a free car wash as well. A+ all around. Thank you. Great experience. The service advisor was awesome and the wait was very short. Got a free car wash as well. A+ all around. Thank you. More

took care of me I've been to mechanics where I felt like I was being robbed. But here I felt like they were on my side and took care of me. I will definitely return f I've been to mechanics where I felt like I was being robbed. But here I felt like they were on my side and took care of me. I will definitely return for all my maintenance (and repairs if necessary) More

less than acceptable Drastically overpaid for a subpar service. Had a great end noise in a titan was pleased to find out it was emergency brake issue as well as needing th Drastically overpaid for a subpar service. Had a great end noise in a titan was pleased to find out it was emergency brake issue as well as needing the rotars cleaned, first quote was $400 which was acceptable soon after I received a call that 400$ was parts only. When I went to pick up vehicle bill was almost $900 and I could not even tell if they toiched the rotors as they were no more cleaner from rust than when I drop vehicle off. 2nd time I brought truck for heating issues they scratches up my instrument panel while doing the maintenance. Was dedicated customer but will not use this dealer again. More

Awesome Service From the minute I arrived at the service bay, I was greeted by two service advisors. I was complemented on how good my 10 year old Frontier looked. I From the minute I arrived at the service bay, I was greeted by two service advisors. I was complemented on how good my 10 year old Frontier looked. I told them that I had an appointment and was immediately taken to the service counter and my work order was generated in a very short time. The service advisor made arrangements for the courtesy van to take me home as the repairs were going to take longer than I thought. More

Great! Everything was wonderful! Samantha explained everything thoroughly and we were very satisfied. We will ask for her to be our advisor next time we come Everything was wonderful! Samantha explained everything thoroughly and we were very satisfied. We will ask for her to be our advisor next time we come. More

Excellent Everyone was very helpful and friendly. The staff was very knowledgeable and easy to work with. Overall we were very impressed with the process from s Everyone was very helpful and friendly. The staff was very knowledgeable and easy to work with. Overall we were very impressed with the process from start to finish. More

Great Service!! I purchased my 2016 Nissan Pathfinder from Fucillo Nissan a couple of weeks ago. They have been wonderful, from finding the perfect vehicle to meet my I purchased my 2016 Nissan Pathfinder from Fucillo Nissan a couple of weeks ago. They have been wonderful, from finding the perfect vehicle to meet my needs,service has been great and they have been mindful when I told them of my multiple chemical sensitivity. Thank you! More

Incredible It was a great experience, and Justin was extremely helpful and knowledgeable. Also the fact that I got a video of my service, was a new and great exp It was a great experience, and Justin was extremely helpful and knowledgeable. Also the fact that I got a video of my service, was a new and great experience. More