Wally's Nissan of Latham

Amazing customer service Everyone was so friendly and willing to help me leave with the car of my dreams. They also took their time letting me test drive different cars and an Everyone was so friendly and willing to help me leave with the car of my dreams. They also took their time letting me test drive different cars and answered all my questions. More

Stay Away! I would never, ever recommend Fuccillo Nissan of Latham. Not only was the customer service abhorrent and frankly disrespectful, but I also have never I would never, ever recommend Fuccillo Nissan of Latham. Not only was the customer service abhorrent and frankly disrespectful, but I also have never encountered more careless and apathetic staff in any dealership I have purchased from in the past. They are constantly rude, condescending, and pompous. If you want good, friendly customer service, do NOT come here. More

Great job!! Brendan did a amazing job helping me through this process. He was nice, friendly and was available at anytime. It was a pleasure working with him thro Brendan did a amazing job helping me through this process. He was nice, friendly and was available at anytime. It was a pleasure working with him through all of this. More

Excellent customer service and I totally would recommend Fuccillo to my family and friends. I have bought the majority of my cars from Fuccillo and have never customer service and I totally would recommend Fuccillo to my family and friends. I have bought the majority of my cars from Fuccillo and have never been disappointed. More

FixingCheck Engine light I had to stop in because my xhwck wngine light came on. Wjen i called it was 1 pm and they had me in by 2 pm. Nick was very accomodating and kept me I had to stop in because my xhwck wngine light came on. Wjen i called it was 1 pm and they had me in by 2 pm. Nick was very accomodating and kept me informed the whole time. I was going to.be late for work and.truck wasnt ready, so he gave me rental free of charge. Great service. More

The Best Everyone at Fuccillo is fantastic. From the waiting area I could see everything that was being done to my car. I have never been a fan of car dealers Everyone at Fuccillo is fantastic. From the waiting area I could see everything that was being done to my car. I have never been a fan of car dealers but these people run a first class operation. Every question I asked was answered promptly and with respect. Nicholas took great care to be sure I was happy. I suffer from severe anxiety and panic attacks, it was nice to just relax and know everything was being taken properly. More

Oil change Everyone was very nice during this experience. One thing that I am experiencing with this lease, and not my other two leases I’ve had in the past, are Everyone was very nice during this experience. One thing that I am experiencing with this lease, and not my other two leases I’ve had in the past, are these Nissan mandatory services such as changing filters and flushing fluid. This wasn’t explained to me my past two and when I asked about it I was told that it was in my manual. Also, having to do a survey after every visit is not ideal. If I decide not to do a survey, then I get numerous texts and emails. More

Customer Service Standard The customer service at Fuccillo Nissan is the standard of excellence other customer service businesses should measure themselves up to. Friendly; Co The customer service at Fuccillo Nissan is the standard of excellence other customer service businesses should measure themselves up to. Friendly; Courteous; Knowledgeable; and Efficient. More

Efficient , effective repair. Much appreciate the phone call when the car was ready for pick up. Price was okay, part was costly but that is no ones fault. , effective repair. Much appreciate the phone call when the car was ready for pick up. Price was okay, part was costly but that is no ones fault. More

Service Had a gas cap fixed, kept my vehicle for 13 days - and every time I called, no one had any answers for me. Had to stop into the dealership Had a gas cap fixed, kept my vehicle for 13 days - and every time I called, no one had any answers for me. Had to stop into the dealership More