Wally's Nissan of Latham

Great experience Beautiful dealership. I was greeted right away. Staff was exceptional and listened to my needs. I did not get the car I was going there for but drove Beautiful dealership. I was greeted right away. Staff was exceptional and listened to my needs. I did not get the car I was going there for but drove home with something bigger and better!! More

Great Very good customer service. Wasn’t pushy or over bearing. Made it an easy process a little confusing with the financing but overall was good Very good customer service. Wasn’t pushy or over bearing. Made it an easy process a little confusing with the financing but overall was good More

Awesome service department Everything was above and beyond, from being able to drive into the service area on a rainy day, being greeted by the service tech and handed off to th Everything was above and beyond, from being able to drive into the service area on a rainy day, being greeted by the service tech and handed off to the service manager Samantha. I got a video directly from the service tech that I met on the way in, which showed me everything that was going on with my car. Wow! Follow up phone call from efficient and friendly Samantha to answer questions. The work was all done and with time to spare. On a rainy day, Samantha grabbed my car from the lot and drove it up for me. I had a great experience and can’t say enough about what a great job that they did. More

Purchase of vehicle Great experience. Everyone was great to work with. We didn’t feel overwhelmed at all and the purchasing process was easy, Our salesman Josh was great Great experience. Everyone was great to work with. We didn’t feel overwhelmed at all and the purchasing process was easy, Our salesman Josh was great. More

Great service! Great service all around. Will definitely be back. Everyone was so pleasant and friendly, I felt like I was very taken care of and I am very pleased w Great service all around. Will definitely be back. Everyone was so pleasant and friendly, I felt like I was very taken care of and I am very pleased with the outcome More

Never again No one should ever have to wait for TWO HOURS for an oil change and a tire rotation. The next time I Will go elsewhere. No one should ever have to wait for TWO HOURS for an oil change and a tire rotation. The next time I Will go elsewhere. More

Great experience The staff was so professional and i will tell my friends and family to get service from there anytime. They even washed my car after my car was comple The staff was so professional and i will tell my friends and family to get service from there anytime. They even washed my car after my car was completed. I enjoyed a hot cup of coffee while i waited. More

Oil change, etc.. I went in for an oil change, tire rotation and another service that was recommended for my mileage. I went in at 12:30 and explained that I needed to I went in for an oil change, tire rotation and another service that was recommended for my mileage. I went in at 12:30 and explained that I needed to be done by 2 to pick my child up from school. The service manager was very nice and I was out and on my way by 1:45. More

Best experience buying a car Was the best experience I ever had buying a car. Was very helpful in explaining the car & answering questions I had. Was very friendly & not pushy lik Was the best experience I ever had buying a car. Was very helpful in explaining the car & answering questions I had. Was very friendly & not pushy like some are. Worked with me to get the car I love. More

Great experience I went in with just the idea of test driving a car and ended up buying the car i was recommended by salesman Chris Jones. He was so helpful and friend I went in with just the idea of test driving a car and ended up buying the car i was recommended by salesman Chris Jones. He was so helpful and friendly. It was really a great experience dealing with someone who didn’t make you feel pressured but was very personable and professional. More