Wally's Nissan of Latham

Friendly, competent service; clean & comfy waiting room The title says it all. This was a visit for routine maintenance. Nicholas, the service rep, detailed for me what service would be done and what the pr The title says it all. This was a visit for routine maintenance. Nicholas, the service rep, detailed for me what service would be done and what the pre-tax cost would be and an estimate of how long I would have to wait. The waiting area was clean and bright with free wi-fi, free coffee & bottled water. The time I had to wait was shorter than the estimate and the service included a complementary car wash. More

Getting what I want I found that I loved the Rogue and went back to Fucillo because I had a good experiance with them.George got the team working with us so we had a grea I found that I loved the Rogue and went back to Fucillo because I had a good experiance with them.George got the team working with us so we had a great experience More

Excellent service! I would recommend this dealership. Isaiah was very helpful and willing to work with me to get me where I needed my payments to be. I would recommend this dealership. Isaiah was very helpful and willing to work with me to get me where I needed my payments to be. More

Victor Sweet's review Everyone was very nice and helpful in the process. They answered any questions I had and made the whole process of getting a new car painless. Everyone was very nice and helpful in the process. They answered any questions I had and made the whole process of getting a new car painless. More

Great I went to latham nisaan for my daughter to purchase her car and while we were there we got talking about a new car for myself and I didnt think it cou I went to latham nisaan for my daughter to purchase her car and while we were there we got talking about a new car for myself and I didnt think it could happen with the situation I was in with my trade in and they made it work...Brand new car now..and love it!! More

Ridiculous I have a brand new Murano that I brought in for an oil change and state inspection. I informed them of a noise coming from the A/C fan. I was told $13 I have a brand new Murano that I brought in for an oil change and state inspection. I informed them of a noise coming from the A/C fan. I was told $130 just to look at it and if it was not warranty work, I would be responsible for that. I told them no issue. They came back to me to let me know they found the issue to be a leaf... and it would be another $60 on top of the $130 because it would take more time to remove the leaf... half hour to be exact. Although I felt it was completely ridiculous that they would charge $60 to remove the leaf, I was already in it for $130 and my service adviser was not backing down at all. Long story short... this place is always looking to rip you for whatever they can. Is what it is I guess but you would think attempting to create lasting relationships would be more important than screwing you to the wall every time you go in for service! And the noise we heard before, well that has disappeared but now the fan is much louder than it ever was before! More

xxxx show This place has no organization and no sense or direction. No one communicates with each other or with their customers. Very lengthy and exhausting pro This place has no organization and no sense or direction. No one communicates with each other or with their customers. Very lengthy and exhausting process. If you want someone who cares about your business and your time then I do not suggest. Financed with my own bank and it still took 3 days each being 4 or more hours.paper work gets screwed up and lost or employees are no where to be found. I will never go back or recomend. Lack of communication and even when another rep tried to compensate for the mishap, I still got jerked around and wasted more time. More

Great Experience Flipped my car on Friday. Came in and Justin helped me find a gorgeous Nissan Maxima! Came in for a different car but after talking with him found mys Flipped my car on Friday. Came in and Justin helped me find a gorgeous Nissan Maxima! Came in for a different car but after talking with him found myself loving the new car! More

Follow Up Visit I could not for the life of me figure out how to set my clock for daylight saving time. And I had a tire that just would not hold air. So on a whim I I could not for the life of me figure out how to set my clock for daylight saving time. And I had a tire that just would not hold air. So on a whim I stopped without an appointment on a Saturday. Well, low and behold the Service Dept took me right away no attitude for just showing up and one of the Salesmen took time out of his break to show me how to set my clock!!! Again, GREAT service all the way around. Awesome dealership!! I am really sorry that I didn't catch everyones names. 😒 More