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Wally's Nissan of Latham

Latham, NY

4.6
2,982 Reviews
Call Dealership (518) 288-9593
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976 New Loudon Rd

Latham, NY

12110

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2,982 Reviews of Wally's Nissan of Latham

December 22, 2022

I will be hard pressed to ever return to Wally’s Nissan of Latham for service. More

by ledigesare
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fran Colbert ( 1 star)
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Dec 23, 2022 -

Wally's Nissan of Latham responded

Ledigesare, we're disappointed to hear of the negative experience you had at our location. Please reach out to us at (518) 250-4380 when you can so we can address this situation directly. Thank you and have a great day.

December 22, 2022

Easy to talk to, easy to make and reschedule appointments. All around nice people to do business with. More

by llandor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake, Samantha Purner, Eric Messier, Phil Gagliardi
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Dec 24, 2022 -

Wally's Nissan of Latham responded

Llandor, thank you for your kind review; we are happy to pass along your comments to the team here at Wally's Nissan Of Latham! We hope to see you soon!

December 22, 2022

Great service friendly staff got my car in and fixed my tire would highly recommend them to all More

by heartkath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Purner, Eric Messier
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Dec 24, 2022 -

Wally's Nissan of Latham responded

Hi Heartkath, thank you so much for your positive comments about Wally's Nissan Of Latham! Thanks again for the recommendation, and have an amazing day!

December 21, 2022

I big thank you to Eric for provided me with good customer service. You are the best! More

by mmbianco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Messier
Report | Print
Dec 23, 2022 -

Wally's Nissan of Latham responded

Hi Mmbianco, thank you so much for your positive comments about Wally's Nissan Of Latham! We hope to be of service to you again in the future. Best wishes, Wally's Nissan Of Latham

December 20, 2022

Steven is the absolute best! Would recommend him to friends and family. Extremely helpful and thorough. More

by caitlyn.j.askew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Ranaudo
Report | Print
Dec 23, 2022 -

Wally's Nissan of Latham responded

Caitlyn.j.askew, thank you for your kind review; we are happy to pass along your comments to the team here at Wally's Nissan Of Latham! We are always more than happy to assist you if anything else comes up. Take care!

December 20, 2022

The customer service is phenomenal. Staff are pleasant and have great knowledge when serving the customer, and if there was a question they couldn't answer they would research until the More

by BLKWOLFPACK69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Purner, Eric Messier, Phil Gagliardi
Report | Print
Dec 23, 2022 -

Wally's Nissan of Latham responded

Blkwolfpack69, we're happy you found our staff to be so supportive during your experience here at Wally's Nissan Of Latham. We can't wait to see you again, have a great day.

December 19, 2022

Eric the service manager, went out of his way the assist me on short notice. More

by jcubello1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Messier
Report | Print
Dec 23, 2022 -

Wally's Nissan of Latham responded

Jcubello1, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Wally's Nissan Of Latham. We are always more than happy to assist you if anything else comes up. Take care!

December 17, 2022

The salesperson and the finance person would not disclose any interest rate information to me when I asked, they only said, “oh it’s the standard rate”. Not until I was signing documents was it pointed out t More

by Na525
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eric Messier
Report | Print
December 17, 2022

Erick was here at to deal with. Work was done in a timely manner. Price was reasonable. More

by BLoiselle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Messier, Phil Gagliardi
Report | Print
December 16, 2022

Pay $900. 00+ dollars to resolve a check engine light issue. They after I left the dealership the check engine lights back on. Paid a lot of money. Did not solv More

by GUPTILLC3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samantha Purner
Report | Print
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