
Wally's Nissan of Latham
Latham, NY
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2,982 Reviews of Wally's Nissan of Latham
Awesome customer service… quick turnaround! !! Oil change, tire rotation, state inspection and car washed…In and out in less than an hour! !! Oil change, tire rotation, state inspection and car washed…In and out in less than an hour! More
I had a great experience at the dealership. However my only complaint is that you tie the employee's pay to what rating I give them. It makes me very uncomfortable that I have to rate them a However my only complaint is that you tie the employee's pay to what rating I give them. It makes me very uncomfortable that I have to rate them a perfect 10 otherwise their pay will be affected negatively. If anything a perfect 10 should be cause for a bonus. They should be paid a living wage based on the work that they do, not the capricious nature of customers. The service representative has no control over what the mechanics do. It is unfair and should be illegal. I think it's also reprehensible that I'm basically being guilted into giving perfect reviews because I'm being told by the employee if I don't then that will affect their pay. That is the only reasoning I'm giving a 5 star review so that the service department representative I worked with doesn't get negatively affected. This policy needs to stop. Pay your workers a fair living wage not based on customer feedback. More
It was a pleasure buy a truck from Wallys Nissan the people were very pleasant, professional and very knowledgeable. They answer all my questions and help me with my needs. I would differently buy anoth people were very pleasant, professional and very knowledgeable. They answer all my questions and help me with my needs. I would differently buy another vehicle from them. More

An overall great experience! Love my new Rogue. Jake was awesome to deal with! This was one of the smoothest transactions I’ve ever had in car buying. Love my new Rogue. Jake was awesome to deal with! This was one of the smoothest transactions I’ve ever had in car buying. More
Jake Dunican was great to work with and really went above and beyond to secure our desired car and ensure top quality. He also kept us well informed along the way about timing and next steps. It was a above and beyond to secure our desired car and ensure top quality. He also kept us well informed along the way about timing and next steps. It was a pleasure working with him and I would highly recommend him. More
Great to work with. Jake was great. We had to delay our appointment due to sickness and they were very patient and worked with us. Jake was great. We had to delay our appointment due to sickness and they were very patient and worked with us. More
It was an amazing experience at Wally's! Jake and Jeff were so helpful and great with answering questions! Will definitely be a returning customer. Jake and Jeff were so helpful and great with answering questions! Will definitely be a returning customer. More