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Wally's Nissan of Latham
Latham, NY
2,982 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,982 Reviews of Wally's Nissan of Latham
Verified CustomerMarch 19, 2022
The dealership is fine but service takes way too long for simple service. I realize that there is a staff shortage at this time so I would expect you to schedule accordingly so someone doesn’t have to wait simple service. I realize that there is a staff shortage at this time so I would expect you to schedule accordingly so someone doesn’t have to wait 3 hours for an oil change. I waited because in my case it was free but in the future I might have to go somewhere else. I don’t want too and when I make my next appointment I will check first and if it will take that long I won’t be able to go there. More
by HOLEINONE9
Employees Worked With
Eric Messier
March 17, 2022
Everyone was very nice and helpful and the dealership was clean and my sales men josh m was amazing I will send everyone I know that is looking ur way. clean and my sales men josh m was amazing I will send everyone I know that is looking ur way. More
by MADDOGGILBERT
Employees Worked With
George Laboy, Josh Murgo
March 17, 2022
2022 Pathfinder in for 1st service and two other issues. Oil change and tire rotation was done, never informed about the multi point inspection. One issue was a seat in the second row, part had to be ordere Oil change and tire rotation was done, never informed about the multi point inspection. One issue was a seat in the second row, part had to be ordered. Other is is the seatbelt holder in the headliner for the 3rd row, it doesn’t keep the belt secure. The seatbelt falls out and just hangs from the headliner. I was told they couldn’t pull the part out to look at it because they didn’t want to replace the plastic clips that hold it in place. Instead I was told that I have to wait until they get another 2022 Pathfinder in with a third row and they would compare it and see if it needed repair then. Interesting way of diagnosing a problem. I wonder if that is how all repairs are done, just wait and compare to another vehicle. Poor quality of service for a new vehicle under warranty. More
by Joe G
Employees Worked With
Fran Colvett, Eric Messier
March 15, 2022
Very impressed with my sales advisor Nate. He ultimately was the reason I went forward with my purchase. Management staff was very friendly who checked in with me multiple times through out th He ultimately was the reason I went forward with my purchase. Management staff was very friendly who checked in with me multiple times through out the process. More
by MrBlack
Employees Worked With
Brendan French, Nate Moss
