Walnut Creek Cadillac

service department you have the best service department by far, would recomend this department to anyone seeking service, no matter the vehicle. Very good customer servi you have the best service department by far, would recomend this department to anyone seeking service, no matter the vehicle. Very good customer service by far. More

Professional, Courteous and Efficient Every person on the staff, from the receptionist to the sales people and service reps has been as professional and courteous as can be. I’m on my sec Every person on the staff, from the receptionist to the sales people and service reps has been as professional and courteous as can be. I’m on my second car from Michael Stead Cadillac and I expect my next car will be purchased from them as well. Waiting area is clean and roomy with comfortable furniture and tables and chairs if one needs to get work done while waiting for servicing to be completed. More

Great Customer service Very satisfied with your service. You have an outstanding Dealership I was a Service Manager for Porsche many years ago, I know what good service s Very satisfied with your service. You have an outstanding Dealership I was a Service Manager for Porsche many years ago, I know what good service should be. Tom Clark More

Great customer service David was very pleasant and really cared about my needs. He took good care of my 2008 DTS. I will always use Michael Stead for purchase a new car and David was very pleasant and really cared about my needs. He took good care of my 2008 DTS. I will always use Michael Stead for purchase a new car and my car service needs. More

Always receive great service I always receive great service. I am greeted by name as I walk in the door. Services to be performed are explained and I am keep up-to-date on progr I always receive great service. I am greeted by name as I walk in the door. Services to be performed are explained and I am keep up-to-date on progress. More

Service Review I always receive excellent service when I come in. I am greeted before I get out of my car and avid always greets me by name. I always receive excellent service when I come in. I am greeted before I get out of my car and avid always greets me by name. More

A Wonderful Experience! I stopped by the dealership only to measure the height of the Escalades on the lot to make sure there was clearance under our garage car lifts. I imm I stopped by the dealership only to measure the height of the Escalades on the lot to make sure there was clearance under our garage car lifts. I immediately hit it off with sales consultant Fermin Gonzales and an hour later owned a new white diamond tricoat Escalade Platinum! He made the experience a very pleasant one, no pressure, very informative, and I just felt good about it from every aspect, and still do. And David Johns in service is just delightful and I look forward to him watching over our new addition! Cheers, RC More

Service I took my Cadillac into Michael Stead as I have always received excellent service there. I required a diagnostic for my car since it had been running I took my Cadillac into Michael Stead as I have always received excellent service there. I required a diagnostic for my car since it had been running rough after a few modifications. Service advisor Larry took very good care of me and made sure I had in depth information about the condition of my vehicle More

CT6 scheduled maintenance David Johns is awesome - always greets me my name and makes me feel like a valued customer. Always easy to get an appointment that works with my sche David Johns is awesome - always greets me my name and makes me feel like a valued customer. Always easy to get an appointment that works with my schedule. More

Service Department David Johns in your service department was great! I appreciate the service he did for me, he went beyond what I expected! I will definitely come back, David Johns in your service department was great! I appreciate the service he did for me, he went beyond what I expected! I will definitely come back, and also ask for him! More