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Walnut Creek Cadillac

Walnut Creek, CA

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151 Reviews

2390 N Main St

Walnut Creek, CA

94596

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151 Reviews of Walnut Creek Cadillac

December 07, 2019

All Star Experience: Another All Star experience provided by your service Department, all my concerns were addressed and resolved expertly by your staff of professionals. More

by Spencer.daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erich mcintosh
Dec 09, 2019 -

Walnut Creek Cadillac responded

We appreciate your input, Spencer. We're glad to hear that you are consistently impressed with the service we offer here at Michael Stead Cadillac. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

November 16, 2019

Jeremy is an excellent employee and rep for your dealership. He’s the reason I’ll be servicing both my cadillacs at your dealership. Melissa as well: a valuable manager indeed. Her communication is More

by Berto
Recommend Dealer
Yes
Employees Worked With
Jeremy Wilson , Melissa Kangas
Nov 18, 2019 -

Walnut Creek Cadillac responded

Thank you so much for your feedback, Berto. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Jeremy. Please let us know if we can ever help you in the future. Sincerely, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

November 10, 2019

First rate The salesperson described this as a coincerge relationship and I agreed with him. The dealership does make one feel the customer/client is most impo More

by jbkohen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Kangas
Nov 12, 2019 -

Walnut Creek Cadillac responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

November 09, 2019

Gold Star Service Excellent service for the last 20 years keeping my DTS 2000 in excellent running condition. That is pretty much it for now. R. Ron Armijo More

by Rons-Cadie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Johns
Nov 12, 2019 -

Walnut Creek Cadillac responded

We appreciate your input, Ron. We're glad to hear that you are consistently impressed with the service we offer here at Michael Stead Cadillac. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

November 08, 2019

Oil change before trip. Jeremy was excellent. Very Oil change before trip. Jeremy was excellent. Very helpful and very professional and helped me with what I needed. I felt he went over and beyond. More

by Trish
Recommend Dealer
Yes
Employees Worked With
Jeremy
Nov 12, 2019 -

Walnut Creek Cadillac responded

Trish, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Michael Stead Cadillac's Service Department. Sincerely, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

November 07, 2019

Always have great service with David Johns but I was disappointed that computers were down and I couldn't receive a receipt of all the work done by the technician that serviced my car. More

by Denise Bringer
Recommend Dealer
Yes
Employees Worked With
David Johns ?????
Nov 07, 2019 -

Walnut Creek Cadillac responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

November 06, 2019

Everyone was friendly, quick, and knowledgeable. I’ve been here several times and it feels family. Jeremy gave me updates throughout and made sure to explain what was going on. Trevor was amazing. He wa More

by Kelly VanDyke
Recommend Dealer
Yes
Employees Worked With
Richard Kfoury, Melissa Kangas, Jon Perry, Aric Carlson
Nov 06, 2019 -

Walnut Creek Cadillac responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

October 26, 2019

EXCELLENT AND FRIENDLY SERVICE - CUSTOMER ORIENTED GOOD AND EFFICIENT SERVICE AND CARE - GOOD AND EFFICIENT SERVICE - SERVICE WAS GOOD AND EFFICIENT -- FRIENDLY AND EFFICIENT = GOOD AND EFFICIENT SE More

by MINNIE MOUSE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
DAVID JOHNS
Oct 28, 2019 -

Walnut Creek Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

October 25, 2019

Professional and timely Great service department. Organized, friendly and timely. Work was completed with no issue. Will definitely return and recommend this dealership. Had More

by Cengle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Oct 28, 2019 -

Walnut Creek Cadillac responded

Cengle, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Michael Stead Cadillac's Service Department. Sincerely, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

October 23, 2019

Excellent experience with Michael Stead Cadillac We have dealt with Stead Cadillac for many years. We have always found them highly professional in every aspect. In recent years our service represent More

by George Pfautsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Johns
Oct 23, 2019 -

Walnut Creek Cadillac responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business.

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