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Walser Buick GMC Roseville
Roseville, MN
1,061 Reviews
Welcome to Roseville Buick GMC – Where Exceptional Service Meets Unbeatable Value
At Roseville Buick GMC, we’re committed to delivering the best dealership experience possible. Whether you're buying or leasing a new or pre-owned vehicle, we believe the process should be smooth, transparent, and enjoyable. Our hassle-free approach to customer service takes the stress out of car shopping, so you can focus on finding the perfect vehicle.
From our friendly and knowledgeable sales team to our certified service professionals, every member of our staff is dedicated to providing outstanding care and support. We offer a wide selection of new Buick and GMC models, as well as thoroughly inspected used cars, trucks, and SUVs — all backed by quality and value you can trust.
Our GM-certified service and parts department ensures your vehicle stays in top condition, whether you're in for routine maintenance or more extensive repairs. At Roseville Buick GMC, we don’t just meet expectations — we aim to exceed them.
Come experience the Roseville difference today. We look forward to welcoming you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 1,061 reviews
March 02, 2010
This Walser service dept. is inexperienced & arrogant.I went through 9+ months of living hell trying to resolve a sudden aceleration issue on a brand new GMC truck."Dont worry your brakes are stronger than went through 9+ months of living hell trying to resolve a sudden aceleration issue on a brand new GMC truck."Dont worry your brakes are stronger than your engine" is not a solution! I didnt let up, I was scared, the truck had 4,000 miles on it & "surged" I couldnt fix it myself or I would have voided my warranty, not an option at 4,000 miles. The Walser service dept would just as soon get rid of you, make you "go away" by frustrating you, I didnt let up, I couldnt, this was a safty issue not a broken knob in the interior. I have never felt so powerless & wronged in my life. The utter lack of empathy & humanness was appalling & so very wrong. I dont want this to come across as a disgruntled customer bashing a business, I am just as quick to write a positive testimonial. The Walser service dept & dealership as a whole is only concerned with the sale,you are a number not a customer & "service" doesnt exist in the service dept. I was reasonable throughout the process,they ended up making me out to be the "problem" & to this day continue to deny me service,ignoring a problem doesnt make it go away! Take it to another dealership you say, tried, they dont want to deal with another dealerships problem,I dont blame them, this leaves you the consumer left powerless & basically without a warranty. Hind sight is 20/20, my intention is to help my fellow consumer avoid the living hell I went through, you've been fore warned, please avoid the Walser dealerships at all cost. Thank you for listening, good luck! More
by gmc08
Employees Worked With
Aaron ellefson
