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Walser Buick GMC Roseville

Roseville, MN

Overview
Employees
Reviews
Vehicles
4.2
1,473 Reviews
Welcome to Roseville Buick GMC – Where Exceptional Service Meets Unbeatable Value At Roseville Buick GMC, we’re committed to delivering the best dealership experience possible. Whether you're buying or leasing a new or pre-owned vehicle, we believe the process should be smooth, transparent, and enjoyable. Our hassle-free approach to customer service takes the stress out of car shopping, so you can focus on finding the perfect vehicle. From our friendly and knowledgeable sales team to our certified service professionals, every member of our staff is dedicated to providing outstanding care and support. We offer a wide selection of new Buick and GMC models, as well as thoroughly inspected used cars, trucks, and SUVs — all backed by quality and value you can trust. Our GM-certified service and parts department ensures your vehicle stays in top condition, whether you're in for routine maintenance or more extensive repairs. At Roseville Buick GMC, we don’t just meet expectations — we aim to exceed them. Come experience the Roseville difference today. We look forward to welcoming you!
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2775 Long Lake Rd

Roseville, MN

55113

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Showing 1,473 reviews

September 10, 2026

The service writers are easy to work with and professional. Josh Olson takes care of my needs when I have to come in for service. More

by Amfaymo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Olson
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Sep 11, 2026 -

Walser Buick GMC Roseville responded

Thank you for the 4-star review! We are thrilled that our certified service writers at Walser Buick GMC Roseville provided the professional experience our guests expect. Our auto service center serves drivers across Roseville, Minneapolis, and the Twin Cities, and we prioritize top-tier care for all vehicle maintenance and auto repair needs. Josh Olson is an excellent asset to our Buick GMC service team, and we will certainly pass along your kind words. Thank you for choosing us!

September 09, 2026

On top of it. Personable. Efficient Ready to work and provide prompt response. Knowledgable Respectful More

by J
Recommend Dealer
Yes
Employees Worked With
Taylor Minners
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Sep 10, 2026 -

Walser Buick GMC Roseville responded

Your comments about our prompt responses and efficient, respectful service on your GMC Yukon reflect what our team aims to deliver. Hearing that you found us knowledgeable and personable means a lot to our service team. Walser Buick GMC Roseville Team

September 09, 2026

Josh is always welcoming; much more than the other advisers. Very prompt Deserves to be recognized More

by J
Recommend Dealer
Yes
Employees Worked With
Josh Olsen
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Sep 10, 2026 -

Walser Buick GMC Roseville responded

Your note about our advisor’s welcoming approach and prompt attention in our service department highlights exactly what we aim for. Hearing that you think our advisor deserves recognition means a lot to us. Walser Buick GMC Roseville Team

September 09, 2026

Fast and complete I always get great service from them and am kept up informed with progress throughout the entirety of the service. I would recommend this dealer to anyone. More

by MKGILE0
Recommend Dealer
Yes
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Sep 09, 2026 -

Walser Buick GMC Roseville responded

Thank you so much for the 5-star review! We are thrilled to hear that you always receive fast, complete, and communicative service from our team. Keeping you informed every step of the way is exactly how we strive to take care of our guests. We truly appreciate your recommendation to others, and we look forward to providing you with that same great service during your next visit!

September 09, 2026

Great communication and speedy service As soon as my truck arrived they were able to get it in and fixed very quickly. They were a pleasure to work with. More

by tolsby
Recommend Dealer
Yes
Employees Worked With
Taylor Minners
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Sep 09, 2026 -

Walser Buick GMC Roseville responded

Thank you so much for the 5-star review! We know being without your truck is a major inconvenience, so our team prioritizes great communication and speedy service to get you back on the road safely. We are thrilled to hear we were a pleasure to work with and appreciate your business!

September 06, 2026

Excellent service. Taylor has been my contact on the past several visits and has done a great job communicating with me on the status of the service on my Acadia More

by tHOOLEY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Print
Sep 06, 2026 -

Walser Buick GMC Roseville responded

Your note about our communication regarding your Acadia’s service status reflects how important clear updates are to you. Knowing that our updates met your needs means a lot to us. We appreciate your continued trust in our service department and your five-star rating. Walser Buick GMC Roseville Team

September 06, 2026

Everyone is so incredibly kind and helpful. We had the best service from buying our car to having work done on it. We highly recommend! More

by Allie.Duellman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Tuschen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Cary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
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Sep 06, 2026 -

Walser Buick GMC Roseville responded

Knowing that you found everyone incredibly kind and helpful from purchasing your GMC Acadia through each service visit is rewarding. We take pride in supporting each step of that process. Your recommendation means a great deal to us. Walser Buick GMC Roseville Team

September 05, 2026

The dealership ignored a check engine light when it was in for service and sent me on my way with a vehicle stuck in limp mode. Upon returning to the dealership I was told they could look at it again tomor More

by jen.clark87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Tuschen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Minners
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Sep 05, 2026 -

Walser Buick GMC Roseville responded

What you have described is completely unacceptable and does not reflect our standards at Walser Buick GMC Roseville. Releasing a vehicle in limp mode, failing to provide immediate loaner support, and especially returning a vehicle with a broken, taped component are critical failures that we need to address immediately. We have a clear record of our service walk-through videos and want to review your specific video footage, inspect the damage to the GM part, and rectify this situation completely. Please reach out directly to our Service Manager, Mike Trok, at 952-467-6976 at your earliest convenience so we can investigate this file and make it right. Thank you for bringing this to our attention, and we apologize sincerely for the frustration and poor experience.

September 04, 2026

First service took 30+ hours due to lack of parts. Car required a tow (at my expense) less than 24 hrs later due to faulty workmanship More

by JTCARNICOM
Recommend Dealer
Yes
Employees Worked With
Idk.
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Sep 07, 2026 -

Walser Buick GMC Roseville responded

We are deeply sorry to hear about your experience. A 30+ hour delay due to parts is frustrating enough, but having your vehicle break down and require a tow less than 24 hours later due to a workmanship issue is completely unacceptable to us. We want to look into your repair order immediately, review what went wrong, and discuss how we can make this right—including addressing your towing expenses. Please contact our Service Manager, Mike Trok, directly at 952-467-6976 so we can pull your vehicle's history and handle this for you right away. Thank you for your feedback, and we apologize sincerely for the stress and inconvenience this has caused.

September 04, 2026

Walser Buick GMC Roseville has been taking care of my truck since 2017. They are fair and right anything that is wrong on my service calls. The staff is courteous and professional. More

by Amfaymo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Olson
Print
Sep 04, 2026 -

Walser Buick GMC Roseville responded

Thank you so much for the 4-star review and for trusting Walser Buick GMC Roseville with your truck since 2017! Over nearly a decade of driving, things don't always go perfectly, but we are proud to stand behind our work and make things right when they don't. We truly appreciate your continued loyalty and look forward to keeping your truck running strong for years to come!

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