Walser Buick GMC Roseville

Great experience. Great staff to work with. very friendly and fun. Made the buying experience much more pleasureable. Thanks again to everyone at Walser Buick. I wo Great staff to work with. very friendly and fun. Made the buying experience much more pleasureable. Thanks again to everyone at Walser Buick. I would definetly recommend this dealer to my friends and family. More

Unprofessional I test drove one car...loved it and wanted to make a purchase. The sales manager took a hard line stance instead of negotiating (at all) and just trie I test drove one car...loved it and wanted to make a purchase. The sales manager took a hard line stance instead of negotiating (at all) and just tried to prove to me that I couldn't get the car for a better price elsewhere. Wouldn't come down $1. Then he showed me a print out that with a graph showing other cars in the area like the one I wanted and their associated prices...and basically told me good luck getting a better price. In addition he spent 10 minutes explaining to me how their inventory churn process worked...saying cars leave the lot after 60 days and go to another lot...and then told me the car I wanted had been on the lot 60 days and that I needed to act fast. When I did buy a different car 12 days later...that first car was still there. Even after I told the salesman I wanted to purchase...he still pressured me to act fast and close the deal ASAP. When I showed up to make my purchase...I had to wait 1.5 hours to sit down with the sales manager to do my deal...and when I told them I was financing through my own bank...they were a little snarky and tried to make me feel stupid because they were so sure they could be my banks rates...should have seen the look on their face when they saw my rate. They were shocked because they run their financing through my bank, and I had a better rate going direct. Actually listened to the sales manager call the bank and ask them xxx...pretty awesome. Overall...I did get the best price on the car...I did my research...the sales reps were knowledgeable and friendly...but the managers were kind of xxxxxxx. I would not shop here again. More

I had a great buying experience at Walser Buick Pontiac GMC - Roseville. Throughout the whole process, the staff was professional and accommodating to my family. The sales associate, Dave Middleton, was GMC - Roseville. Throughout the whole process, the staff was professional and accommodating to my family. The sales associate, Dave Middleton, was very knowledgeable of the Buick we bought. He was able to demonstrate new functions of the car that other dealerships had not shown us. I was also impressed with the no-pressure atmosphere of the dealership. I felt like they wanted this vehicle to be perfect for my family, and answered all of our questions. More

I have not had a long history of enjoying purchasing a new car. My past experience has generally been with sales people that were pushy and really just in it for a sale. That was not my experience with new car. My past experience has generally been with sales people that were pushy and really just in it for a sale. That was not my experience with Roseville Buick GMC. James was excellent to work with and took the time to help us find a car that met our exact needs. The financing department and store management put in a significant amount of time to work with us on the financing of the vehicle. James spent time to explain the mechanics of the car with me and even rescued my garage door opener from my trade in. It is clear that the people we worked with care about their customers. I will not hesitate to continue to purchase vehicles from Roseville Buick GMC and I will highly recommend them to our friends and family. More

After shopping around at dealers in the twin cities, I was contacted by Walser on a vehicle. I stopped out and was greeted by Matt. Car was warmed up, low pressure sales and great attention to the guest was contacted by Walser on a vehicle. I stopped out and was greeted by Matt. Car was warmed up, low pressure sales and great attention to the guest! When I need a car again, I will start my search here! More

I have bought multiple vehicles through Jeff. He is a vehicle enthusiast himself and his knowledge surpasses everyone's. He has put in a lot of time into researching and finding the right trucks for me vehicle enthusiast himself and his knowledge surpasses everyone's. He has put in a lot of time into researching and finding the right trucks for me each time. I am also very picky and like things clean as is Jeff so I have no worries about anything not being right. I have also had vehicles in for service and have been treated very well there. My truck was fresh out of warranty and they still installed a new stereo in my truck for me after it went bad. More

I had a great experience at Walser GMC in Roseville. Jeff Patton was great to work with and didn't pressure me into the sale. I appreciate the effort he put in to making sure I was satisfied with my pu Jeff Patton was great to work with and didn't pressure me into the sale. I appreciate the effort he put in to making sure I was satisfied with my purchase and overall experience. I will look at buying another vehicle from Walser in the future. More

Came in from out of town and had problems with my 96 Chevy Impala SS. Walser was convenient to my hotel. I actually intended to go to their GM competitor a little farther down the road but just drove in Chevy Impala SS. Walser was convenient to my hotel. I actually intended to go to their GM competitor a little farther down the road but just drove into the first GM dealer I saw. Everybody I encountered was friendly (including a little ribbing about being a Packer fan from the Land of Cheese), courteous and responsive to my needs. They took the car in immediately and had it repaired promptly and got it right the first time. Very happy. More

A week ago today my husband and I went to Walser to test drive the GMC Terrain. Matthew Kowalski greeted us right away and was extremely helpful for our entire experience. They explain up front why they are drive the GMC Terrain. Matthew Kowalski greeted us right away and was extremely helpful for our entire experience. They explain up front why they are the best and how they operate. This made us feel very comfortable and we decided to trade in our current vehicle to lease the terrain. They all worked together to make the process as fast as possible and before we knew it we were driving away in our new vehicle! Thank you Walser for such a great experience!! More

Excellent teamwork among the staff. We have worked with Jeff "The General" Patton in the past and planned to work with him this time also. He showed us the car on Saturday, and we made plans to see him on Jeff "The General" Patton in the past and planned to work with him this time also. He showed us the car on Saturday, and we made plans to see him on Monday. We confused the time and came in too early. Matt Kowalski stepped into the breach and processed the purchase of the vehicle smoothly and easily. When Jeff came in, he did the delivery steps of getting the car prepped, giving the orientation, etc. It was very noteworthy and striking that the staff members were cooperative and seamless in their process. We saw only warmth between and among the staff and none of the competitiveness so often seen in car dealerships. The buyer remained the focus of everyone, making it a smooth, efficient, pleasant experience. This is our third time with this dealer; two Buicks and a GMC. This is an outstanding dealership, one who has earned repeat business and referrals of anyone we know who is shopping for a car. They are simply outstanding!!! (PS - Having the salesman handle the finance stuff rather than being shuffled off to a dark little office is a stroke of genius! That alone improves the purchase experience enormously.) More