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Walser Buick GMC Roseville
Roseville, MN
882 Reviews
We are committed to providing the best dealership experience possible. Buying or leasing a new or used vehicle should be an enjoyable experience. Our hassle-free approach to customer service takes the stress out of the process. At Roseville Buick GMC you can count on excellent treatment and outstanding prices every time you visit. From our attentive sales staff to our professional service center, we strive to set a new standard in customer satisfaction.
At Roseville Buick GMC, we offer a variety of new and used Buick and GMC vehicles. Every used car, truck and SUV is put through a comprehensive inspection by a certified technician so that you can drive with confidence knowing you are in a high-quality vehicle that you got at a great value. With our GM-certified service and parts team expertly handling all of your service needs, you can rest assured that your vehicle is in great hands for all repairs and maintenance. Experience for yourself what sets us apart from other dealerships and visit Roseville Buick GMC today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 882 reviews
August 23, 2017
Painless and Positive When I came to the dealership I was greeted by a salesman who was very helpful. I wasn't looking forward to car shopping as I have been to many dealer When I came to the dealership I was greeted by a salesman who was very helpful. I wasn't looking forward to car shopping as I have been to many dealerships in the past and have felt very pressured and just haven't had good experiences. However, at Walser not once did I feel pressured or pushed into buying any vehicle. The whole process was very positive. The salesman assisted me through the entire process from looking a the car to the entire financing process, which I appreciated very much! I would highly recommend Walser to anyone looking for a vehicle and a painless dealership experience. I also felt like Walser backed it's customers and vehicles as well- which puts my mind at ease! Thanks you Walser!! More
by ameyer
Employees Worked With
Dan Spencer
August 19, 2017
Caring service with ease and understanding Luke Hermann took care of our needs and explained everything throroughly. He also did not push us into anything we didn't feel was necessary. He expla Luke Hermann took care of our needs and explained everything throroughly. He also did not push us into anything we didn't feel was necessary. He explained everything in detail and was honest when he didn't know something. The lifetime power train warranty they offer at no charge is the biggest reason why I went with walser though. Awesome that they offer that! You cannot find that anywhere else along with lowest price guarantee. Only thing I wish would have happened was a little Negotiation on price. More
by Mahnke053015
Employees Worked With
Luke Hermann
August 16, 2017
Smooth Car Buying Experience After Michelle reached out over email to let me know there may be an opportunity to get me into a new vehicle for at or less than my current payment, After Michelle reached out over email to let me know there may be an opportunity to get me into a new vehicle for at or less than my current payment, I was intrigued. After a couple of emails and few phone calls later, in less than a week, she was able to find me a vehicle that matched my interest. I was given a fair trade for my older and well used vehicle. Michelle was informative, not pushy and gave me the space to make a decision that was right for me and my family. I would highly recommend working with Michelle and the Roseville Buick GMC location! More
by Kimberly Tamble
Employees Worked With
Michelle Englund
August 13, 2017
Used low miles GMC Terrain Rob M had great customer service and great expertise about the vehicle. The first time I visit, I drove 2 vehicles that I did not like. Went back and Rob M had great customer service and great expertise about the vehicle. The first time I visit, I drove 2 vehicles that I did not like. Went back and truly enjoyed the extended drive session. The Walser team is friendly and professional. Truly enjoy the experience with purchasing my used, close 2 new vehicle. More
by Chocolate9
Employees Worked With
Robert Meyer
June 01, 2017
Used Car We found a vehicle that we were interested in and it was actually at the bloomington location and we live on north side so i called Dave at roseville We found a vehicle that we were interested in and it was actually at the bloomington location and we live on north side so i called Dave at roseville location and all he said was give me an hour and i will have it up here. We headed down there and purchased it Dave Middleton was our sales person and he is very professional there were no details missed. The only bad thing that i would have to say about the transaction is that from time of test drive to leaving with car was quite long but Dave made it fun. Very friendly staff and dealership. We will be back More
by joe1105
Employees Worked With
Dave Middleton
April 26, 2017
Used Car & Great Sales Team Went in knowing what 2 vehicles we wanted to test drive through the informative information found on the website. Sales team was extremely knowledgeab Went in knowing what 2 vehicles we wanted to test drive through the informative information found on the website. Sales team was extremely knowledgeable and personable. Length of time from test drive to leaving with a new car could be sped up a bit, since there is no negotiating. But overall a very good experience. More
by Kip Peters
Employees Worked With
Dave Middleton
April 26, 2017
Lack of timely service I SCHEDULED my vehicle to go into the Rosedale Buick dealership to get my snow tires removed. I bought my vehicle there and bought my snow tires there I SCHEDULED my vehicle to go into the Rosedale Buick dealership to get my snow tires removed. I bought my vehicle there and bought my snow tires there. When I showed up at the dealership, I was informed that the oil could be changed due to the mileage was so close. I told them I had an appointment later and asked if that would be a problem getting it done on time. He assured me that the job wouldn't take too long.. I knew that changing the oil and changing 4 tires would not take over an hour as its a pretty simple job to do on a less than 6000 mile vehicle. 2 and 1/2 hours later the vehicle was done. I missed my appointment later that afternoon. Customer service did not exist as I had informed him the exact time I had an appoint later that afternoon. He only came out after that time to tell me my vehicle should be done in less than a 1/2 hour. I will find another dealership to perform my service on my vehicle in the future. More
by Fred Jones
Employees Worked With
do not know name
April 15, 2017
New car Michelle was very helpful and informative with our purchase. Dealership was very clean. The process was easy. Michelle was very helpful talking about Michelle was very helpful and informative with our purchase. Dealership was very clean. The process was easy. Michelle was very helpful talking about all things inside the vehicle. More
by Andrea
Employees Worked With
Michelle Englund
April 12, 2017
Wonderful experience! Just purchased a 2014 Terrain after my vehicle bit the dust. My salesperson, Michelle Englund was fabulous! She met us as we arrived. She was prompt,c Just purchased a 2014 Terrain after my vehicle bit the dust. My salesperson, Michelle Englund was fabulous! She met us as we arrived. She was prompt,courteous, and knowledgeable about the different products. I had my Mom with me who has dementiaI and Michelle was very caring toward her, even going so far as sending me a link to a particular website regarding the desease. I did have an issue right away with an oil leak which was dealt with immediately, they picked up my car and left me a loaner. The service dept. was VERY thorough, finding a few more things that needed attention and fixed everything! All the staff were REALLY great! You gained a customer for life, thanks everyone! Fondly, Michaele Wiehle More
by shelly wiehle
Employees Worked With
Michelle Englund, Peter Quinn and the rest of the crew!
April 12, 2017
WOW! I'm so impressed! I was in a sticky situation BUT leave it to Dave and Ramon to resolve everything! I can't thank them enough! Dave really went above and beyond to make I was in a sticky situation BUT leave it to Dave and Ramon to resolve everything! I can't thank them enough! Dave really went above and beyond to make sure I was comfortable & left with keys in my hand! Ramon was so sweet and worked his tail off! I'm so happy to say I'm the proud owner of a 2016 Chevy Cruze ?? More
by CruzeGirl
Employees Worked With
Ramon, Dave
