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Walser Buick GMC Roseville

Roseville, MN

4.3
900 Reviews
We are committed to providing the best dealership experience possible. Buying or leasing a new or used vehicle should be an enjoyable experience. Our hassle-free approach to customer service takes the stress out of the process. At Roseville Buick GMC you can count on excellent treatment and outstanding prices every time you visit. From our attentive sales staff to our professional service center, we strive to set a new standard in customer satisfaction. At Roseville Buick GMC, we offer a variety of new and used Buick and GMC vehicles. Every used car, truck and SUV is put through a comprehensive inspection by a certified technician so that you can drive with confidence knowing you are in a high-quality vehicle that you got at a great value. With our GM-certified service and parts team expertly handling all of your service needs, you can rest assured that your vehicle is in great hands for all repairs and maintenance. Experience for yourself what sets us apart from other dealerships and visit Roseville Buick GMC today!
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2775 Long Lake Rd

Roseville, MN

55113

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Showing 900 reviews

January 29, 2018

I purchased a vehicle and since they were closed on Sunday t Dave was an amazing salesperson and I really appreciate the walkthrough that I got when I got home my mother was not pleased with the high mileage or More

by Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
Jan 29, 2018 -

Walser Buick GMC Roseville responded

Thank you for your review, Kelly! Walser is proud to stand by our 3 day/300 mile return policy on all vehicles. We truly care about helping you find the vehicle that's right for your mother, and look forward to making that happen!

January 23, 2018

Do NOT Lease from this Dealership Yes I was treated so nicely when leasing a car from the staff at Roseville GMC. They were so happy when I fell for the half-truths they told me and so More

by Christy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Black, Bryce Koke
Jan 25, 2018 -

Walser Buick GMC Roseville responded

Christy – Thank you for taking the time to speak with me this week. I would like to sincerely apologize for the miscommunication you experienced. I understand how the conversation concerning your final lease payments versus additional damage costs became confusing. Customer care is extremely important to us, and I hope you’ll give us another chance to show you that. Thank you. – Kevin Black (General Manager, 651-604-1726)

December 28, 2017

excellent people !!! Walked in to look at cars, the no hassle was awesome, Luke Hermann gave us such good tour of the different cars, made our decision easy and actually f More

by peggy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Hermann
Dec 29, 2017 -

Walser Buick GMC Roseville responded

That's great to hear, Peggy! We're glad you experienced our no-pressure, haggle-free buying experience. Those are important features of the Walser Way! Enjoy every mile in your new ride!

September 27, 2017

Knowledgeable and friendly! Michelle made the car buying process smooth and easy. She was extremely knowledgeable about the vehicle I was purchasing, friendly, and not pushy what More

by Kristine Volz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Englund
Oct 03, 2017 -

Walser Buick GMC Roseville responded

Congratulations on the purchase of your new Cruze, Kristine! it's wonderful to hear that Michelle provided you with a smooth and easy experience - that no pressure sales approach is an important feature of the Walser Way!

September 26, 2017

The Customer Is First And WALSER Knows That We recently bought a new truck from walser, In our journey to buy a new truck we came across several dealers we weren't impressed with but from the m More

by Diego GMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Hermann
Oct 03, 2017 -

Walser Buick GMC Roseville responded

We pride ourselves in offering an experience that is different than the typical dealerships and we're thrilled to hear that Luke went the extra mile and stayed passed close! Thank you so much for leaving us a great review!

September 19, 2017

Above and beyond I was looking for a particular car right down to the color and mileage and within an hour Bryce was able to locate one for me and tell me when he woul More

by Tallen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Englund, Bryce Koke
Sep 20, 2017 -

Walser Buick GMC Roseville responded

It's wonderful that Bryce went above an beyond to help you find a vehicle that fit your exact wants - that no pressure sales approach is an important feature of the Walser Way! We are thrilled to hear that this was the most non-stressful and streamlined purchasing experience that you've had!

September 03, 2017

Great customer service Luke was my salesman and did an outstanding job. Very relaxed knowledgeable and honest. Would highly recommend him to anyone. This industry could u More

by Brian1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Black, Luke Hermann, Bryce Koke
Sep 20, 2017 -

Walser Buick GMC Roseville responded

We are happy that Luke did an outstanding job - we are truly lucky to have him as a part of our team! Thank you for leaving such a great review!

August 24, 2017

Great place to buy a vehicle! Came from a distance to check out a vehicle I saw online...test drove it, and.came back a few days later and purchased. Michelle was so easy to work, More

by kl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Englund
Sep 20, 2017 -

Walser Buick GMC Roseville responded

We sincerely appreciate all the kind words! It's fantastic that you had an easy purchasing experience working with Michelle!

August 23, 2017

Painless and Positive When I came to the dealership I was greeted by a salesman who was very helpful. I wasn't looking forward to car shopping as I have been to many dealer More

by ameyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Spencer
Sep 20, 2017 -

Walser Buick GMC Roseville responded

We are glad to hear that you had a painless experience here at Walser Buick GMC Roseville! We pride ourselves in providing an experience that is different than the typical dealership and that no pressure sales approach is an import feature of the Walser Way! Thanks for the great review - we hope to get the chance to help you again in the future!

August 19, 2017

Caring service with ease and understanding Luke Hermann took care of our needs and explained everything throroughly. He also did not push us into anything we didn't feel was necessary. He expla More

by Mahnke053015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Hermann
Sep 20, 2017 -

Walser Buick GMC Roseville responded

We're glad that Luke took the time to explain everything in detail and that he was honest when he didn't know the answer! That no pressure sales approach and offering the best possible price up front to relieve the stress of negotiation are important features of the Walser Way, and we believe it's what sets us apart from the typical dealership. Thank you for taking the time to share your experience with us - enjoy your ride!

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