Walser Buick GMC Roseville

I purchased a vehicle and since they were closed on Sunday t Dave was an amazing salesperson and I really appreciate the walkthrough that I got when I got home my mother was not pleased with the high mileage or Dave was an amazing salesperson and I really appreciate the walkthrough that I got when I got home my mother was not pleased with the high mileage or the noise the car was making so they said that they would honor their refund policy of three days I got my car on a Friday afternoon and called Saturday afternoon however they are closed Sunday so they said they would honor it till Monday I mean which they should since Sunday isn't technically a business day but they were so wonderful and so kind and so caring I hope I find something else here but my mother has the power on this one. It doesn't matter how old you get sometimes your mom just runs everything but they also took into account my concerns and validated them and you don't find customer service like that very often anymore I commend you Walser thank you More

Do NOT Lease from this Dealership Yes I was treated so nicely when leasing a car from the staff at Roseville GMC. They were so happy when I fell for the half-truths they told me and so Yes I was treated so nicely when leasing a car from the staff at Roseville GMC. They were so happy when I fell for the half-truths they told me and sold me on putting more money down for the lease and paying for Auto Armor for both inside and outside of my leased vehicle. Yes it is true a fool easily parts with her money. I specifically asked if I had to return the car early and end my lease, what would I be responsible for, and I was told nothing. Well, I did return my car early and I stayed under the mileage of the lease. After a month, I received a letter stating they had sold the car for a great price. But I still owed for the rest of the lease payments. So this dealership reaped the benefits of me being a fool and not reading the 2 foot 6 inches, double-sided lease terms and conditions again. So I called the dealership and was told that it was my fault and basically I shouldn't have listened to the salesman who told me I'd own nothing for turning the car in early except for damage. Don't be a fool like me and bring a lawyer with if you plan to lease a car from this unethical dealership. More

excellent people !!! Walked in to look at cars, the no hassle was awesome, Luke Hermann gave us such good tour of the different cars, made our decision easy and actually f Walked in to look at cars, the no hassle was awesome, Luke Hermann gave us such good tour of the different cars, made our decision easy and actually fun. All were very kind, and respectful. Will definitely send family and friends their way, and be a return customer in the future!!!!! More

Knowledgeable and friendly! Michelle made the car buying process smooth and easy. She was extremely knowledgeable about the vehicle I was purchasing, friendly, and not pushy what Michelle made the car buying process smooth and easy. She was extremely knowledgeable about the vehicle I was purchasing, friendly, and not pushy whatsoever. She laid out all the options and told me her honest opinion. I greatly enjoyed purchasing my chevy cruze with Roseville Buick GMC and will be back to work with Michelle in the future! More

The Customer Is First And WALSER Knows That We recently bought a new truck from walser, In our journey to buy a new truck we came across several dealers we weren't impressed with but from the m We recently bought a new truck from walser, In our journey to buy a new truck we came across several dealers we weren't impressed with but from the moment we arrived at walser we were treated differently. Our experience with Luke was really helpful and the way he explained every detail was excellent. Luke went the extra mile for us and stayed passed business hours without hesitation. We really appreciate everything he did for us and would definitely recommend working with the walser Roseville team. More

Above and beyond I was looking for a particular car right down to the color and mileage and within an hour Bryce was able to locate one for me and tell me when he woul I was looking for a particular car right down to the color and mileage and within an hour Bryce was able to locate one for me and tell me when he would have it available to look at. He was able to get it to his dealership and not once did I feel pressure to purchase it after he went above and beyond to locate it for me. I worked with Michelle to purchase the vehicle and had a great experience. Both Bryce and Michelle were friendly, knowledgeable about the vehicle and not pushy! I've purchased a number of cars in the past and this was by far the most non-stressful, streamlined process. More

Great customer service Luke was my salesman and did an outstanding job. Very relaxed knowledgeable and honest. Would highly recommend him to anyone. This industry could u Luke was my salesman and did an outstanding job. Very relaxed knowledgeable and honest. Would highly recommend him to anyone. This industry could use a lot more people like Luke More

Great place to buy a vehicle! Came from a distance to check out a vehicle I saw online...test drove it, and.came back a few days later and purchased. Michelle was so easy to work, Came from a distance to check out a vehicle I saw online...test drove it, and.came back a few days later and purchased. Michelle was so easy to work,,,,no pressure to buy....knowledgeable and considerate. Fair, quality people and great dealership. More

Painless and Positive When I came to the dealership I was greeted by a salesman who was very helpful. I wasn't looking forward to car shopping as I have been to many dealer When I came to the dealership I was greeted by a salesman who was very helpful. I wasn't looking forward to car shopping as I have been to many dealerships in the past and have felt very pressured and just haven't had good experiences. However, at Walser not once did I feel pressured or pushed into buying any vehicle. The whole process was very positive. The salesman assisted me through the entire process from looking a the car to the entire financing process, which I appreciated very much! I would highly recommend Walser to anyone looking for a vehicle and a painless dealership experience. I also felt like Walser backed it's customers and vehicles as well- which puts my mind at ease! Thanks you Walser!! More

Caring service with ease and understanding Luke Hermann took care of our needs and explained everything throroughly. He also did not push us into anything we didn't feel was necessary. He expla Luke Hermann took care of our needs and explained everything throroughly. He also did not push us into anything we didn't feel was necessary. He explained everything in detail and was honest when he didn't know something. The lifetime power train warranty they offer at no charge is the biggest reason why I went with walser though. Awesome that they offer that! You cannot find that anywhere else along with lowest price guarantee. Only thing I wish would have happened was a little Negotiation on price. More