Walser Buick GMC Roseville - Service Center

Bought a 2020 XT6, noticed slight shudders while exhilarating, was diagnosed as a broken motor mount that wouldn’t be covered under the 30 day warranty. Took it to a local GMC/Cadillac dealership an exhilarating, was diagnosed as a broken motor mount that wouldn’t be covered under the 30 day warranty. Took it to a local GMC/Cadillac dealership and was diagnosed as torque converter shudder along with a leak in the transfer case, which would have been covered by the 30 day warranty. Either you have the worst service techs or you’re trying to avoid taking care of a customer that just spent $30,000. Completely dissatisfied! More

Always great communication about what is going on with my vehicles. Staff is very friendly & keeps me in the loop on the status of my vehicle. Easy to book appointment online. vehicles. Staff is very friendly & keeps me in the loop on the status of my vehicle. Easy to book appointment online. More

Good location, Easy to schedule appointments, Friendly staff, Great technicians, Pleasant lobby and transportation option available. staff, Great technicians, Pleasant lobby and transportation option available. More

Walser was about to rebuild my tranny and replace the CV axels under my warranty in a reasonable amount of time. They did a great job. The only real issue I had with them was they needed to take my tires of axels under my warranty in a reasonable amount of time. They did a great job. The only real issue I had with them was they needed to take my tires off and I had recently gotten new rims and the shop that put them on used lugs that had a specific socket and I wasn’t aware of this and didn’t have the socket in the truck. I wasn’t aware 3 hours out of town and it was a Friday when they contacted me. So I had to wait until Monday for the mechanic to finish cidting me an extra 3 days on a rental. They should have had a socket on hand to remove the lugs as the socket is universal. When I picked the truck up I had some service lights go on and called walser. I had to leave a message and didn’t get a call back to follow up. The lights cleared themselves eventually. More

Everyone i spoke with was very friendly. Service was quick and painless. Main gentleman I worked with took care of everything will phenomenal service Service was quick and painless. Main gentleman I worked with took care of everything will phenomenal service More

Taylor was courteous and listened to me when I described the noise my car was making the noise my car was making More

Had the engine light come on and josh explained the problem to me had the problem fixed problem to me had the problem fixed More

Clean facility. Polite employees. On time. Could turn the volume on the music down a little. Polite employees. On time. Could turn the volume on the music down a little. More

Clear, convenient, limited wait time for work to be completed My vehicle was taken for service very quickly, the service technician was able to answer my questions after the work was completed and info completed My vehicle was taken for service very quickly, the service technician was able to answer my questions after the work was completed and informed me what thing I might want to service on the next trip based on mileage More

Fast great service and liked the video for the inspection..service folks were professional and friendly inspection..service folks were professional and friendly More