Walser Buick GMC Roseville - Service Center

The managment and technicians at this dealership went above and beyond to solve an issue with my vehicle after the initial attempt failed. They fixed it in a timely manner and made it as convenient as po above and beyond to solve an issue with my vehicle after the initial attempt failed. They fixed it in a timely manner and made it as convenient as possible for me. Very impressed More

Have been doing business with this dealership for over 12 years and have complete confidence with them, would recommend to friends and family years and have complete confidence with them, would recommend to friends and family More

Pricing was not explained well, I had a credit and I don’t see how it was applied don’t see how it was applied More

You had my car for a week and a half for recall work. Nothing was done, All I got out of the ordeal was a car wash. Nothing was done, All I got out of the ordeal was a car wash. More

At this time I wouldn't recommend Walser service. The woman who answered the phone and set up my appt was not very friendly and the soonest Walser could get my vehicle in just for a diagnostic let a The woman who answered the phone and set up my appt was not very friendly and the soonest Walser could get my vehicle in just for a diagnostic let alone the service (for an issue that is clearly a manufacturer defect) was over a week. Perhaps my review will change once serviced but so far I'm not impressed. I expected at least an apology for the fact that the infotainment system on my 2024 vehicle with less than 6000 miles on it. But the woman was curt and just seemed to want to get me off the phone. I did have an oil change a couple weeks ago and that was fine and the service gentleman were very nice. All questions after this are in response to my oil change and not my most recent call about my malfunctioning Infotainment system. More

Walser has been my go-to place for service for ten years. The employees are always friendly and thorough. Whether an oil change or major engine issues, my car is taken care of in a timely manner. The Lyft ri The employees are always friendly and thorough. Whether an oil change or major engine issues, my car is taken care of in a timely manner. The Lyft rides back and forth are a God send. More

Great communication. Quick service. Service advisor presented recommendations in a professional matter. Service advisor was transparent. Quick service. Service advisor presented recommendations in a professional matter. Service advisor was transparent. More

Always a smooth and painless experience. Matt is always incredibly helpful, kind and respectful individual! Matt is always incredibly helpful, kind and respectful individual! More

Work is done on time at a reasonable price. People are Friendly. Seem to know what they're doing. People are Friendly. Seem to know what they're doing. More

I buy by cars because of thus dealership. The team is always customer service focused. The team is always customer service focused. More