Walser Buick GMC Roseville - Service Center

Professional service, however would expect a more detailed explanation of what was included in the vehicle inspection besides oil and oil filter change and tire rotation such as the lubrication, flui detailed explanation of what was included in the vehicle inspection besides oil and oil filter change and tire rotation such as the lubrication, fluid level check, etc. of safety inspection in the invoice. I was told at time of pickup that it was an "older car." More

Josh was helpful and responsive in navigating the service and rental. The repairs took less than anticipated. Thank you team! and rental. The repairs took less than anticipated. Thank you team! More

Did not explain 5 page invoice, and no contact for Two hours than a ride home after I asked hours than a ride home after I asked More

All work is done very professionally and on time promised Waiting room is clean and has beverages and popcorn Waiting room is clean and has beverages and popcorn More

Personal were very professional. They answered several questions I had. The wait was a little longer than was first indicated, but the service was good . They answered several questions I had. The wait was a little longer than was first indicated, but the service was good . More

They sent me home with the airbags not working in my car and was told that they would fix it when I brought the car in to have the insulation in the hood of my car installed. After six weeks of not being a and was told that they would fix it when I brought the car in to have the insulation in the hood of my car installed. After six weeks of not being able get get the insulation put it and driving with my airbags not working I made an appointment to get the airbags working and they charged me another $432 to fix that after my initial $1, 333 bill. I finally went to a different Buick dealer to get the insulation put in my car because after waiting two months to get the insulation installed at Walser, I did not want to wait any longer. According to my car insurance provider, the cost to do all the repairs except for the insulation should have only cost $605. I ended up paying Walser over $1700. More

The service people are excellent I will continue to bring my truck to them for service bring my truck to them for service More

Outstanding service from the moment I dropped off my vehicle to getting it back a handful of weeks later. The communications with the service department was superb. Updates were relayed in an informativ vehicle to getting it back a handful of weeks later. The communications with the service department was superb. Updates were relayed in an informative and timely fashion. While it was great to get our vehicle back, the smile on my face also illustrated my appreciation of the service department. Bravo! More

Trust Matt Leonard with helping me make the best decision regarding repairs to my vehicles. He has always has the best interests of me and my family in mind with any recommendation. regarding repairs to my vehicles. He has always has the best interests of me and my family in mind with any recommendation. More

Taylor was very helpful with the process, even though it took longer than expected because of parts backed up. took longer than expected because of parts backed up. More