We were helped immediately by our salesman Daniel who
promptly arranged for us to test drive a vehicle we were interested in. After the test drive, he worked with us to discuss payment options and the d
promptly arranged for us to test drive a vehicle we were interested in. After the test drive, he worked with us to discuss payment options and the dealer arranged better financing for us to go ahead with our purchase
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by rjozwiak
Verified Customer
Verified Customer
Other Employees Tagged:
Anna Cary
, Daniel Paulus
Apr 19, 2026 -
Walser Buick GMC Roseville responded
Thank you for sharing your experience. We’re glad our team could arrange your GMC Canyon test drive right away and secure financing that met your needs. Please reach out to Steve or Anna if there’s anything else we can assist you with.
Walser Buick GMC Roseville Team
Our experience with this dealership was great.
The salesman was the best! Very helpful and answered all of our questions!
The salesman was the best! Very helpful and answered all of our questions!
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by slm112891
Verified Customer
Verified Customer
Apr 19, 2026 -
Walser Buick GMC Roseville responded
We’re thrilled our sales team provided such helpful service and answered all of your questions. Enjoy driving your new GMC!
Walser Buick GMC Roseville Team
I was impressed with the service and communication
provided while our car was in the shop. Other facilities could learn a lot from you. Thanks.
provided while our car was in the shop. Other facilities could learn a lot from you. Thanks.
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by phil.holt
Verified Customer
Verified Customer
Service Price Transparency
Apr 12, 2026 -
Walser Buick GMC Roseville responded
Thank you for highlighting the communication and care your Pontiac G3 received in our shop. It’s wonderful to know you were impressed with our service. Steve and our team appreciate your feedback and look forward to helping you again.
Walser Buick GMC Roseville Team
Fast and friendly.
Always keep me updated and pricing is good. Recommend them for service.
Always keep me updated and pricing is good. Recommend them for service.
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by SL2KM0926
Verified Customer
Verified Customer
Service Price Transparency
Apr 11, 2026 -
Walser Buick GMC Roseville responded
Thanks for the 5-star review! We’re happy to hear you enjoyed our fast and friendly service at Walser Buick GMC Roseville. Keeping you updated and offering fair pricing are top priorities for us, so we appreciate the recommendation!
Excellent service and my needs were met.
It was easy and did not take much time.
It was easy and did not take much time.
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by lkmckane
Verified Customer
Verified Customer
Apr 11, 2026 -
Walser Buick GMC Roseville responded
Thanks so much for the 5-star review! We're glad to hear your experience at Walser Buick GMC Roseville was easy and that we met all your needs efficiently. We appreciate your business and look forward to helping you again in the future!
We chose to purchase a new Acadia from this dealership
because of the inventory they had, the discount offered, and the extended powertrain warranty. Our sales rep Nick Haley did a wonderful job during t
because of the inventory they had, the discount offered, and the extended powertrain warranty. Our sales rep Nick Haley did a wonderful job during the sales process.
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by kirkbiegler
Verified Customer
Verified Customer
Other Employees Tagged:
Nick Haley
Apr 10, 2026 -
Walser Buick GMC Roseville responded
Thank you for choosing us for your new GMC purchase. We’re glad our vehicle lineup, pricing, and extended powertrain warranty met your needs, and Steve is pleased to have guided you through the process. Enjoy your GMC and feel free to reach out if you need anything.
Walser Buick GMC Roseville Team
I wasn’t even informed my vehicle had a recall and it had
a brand new motor in it 22,000 miles prior. I feel that would’ve been something that would’ve been told to a buyer.
a brand new motor in it 22,000 miles prior. I feel that would’ve been something that would’ve been told to a buyer.
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by bryancouet
Verified Customer
Verified Customer
Apr 03, 2026 -
Walser Buick GMC Roseville responded
Thank you for sharing your feedback. We understand how important it is to be fully informed about your vehicle’s history, especially regarding major repairs like a motor replacement.
While we strive to provide the most current information available at the time of sale, manufacturers often issue new recalls or updates based on ongoing data. We would appreciate the opportunity to review your vehicle’s specific recall status and ensure everything is up to date for you. Please reach out to our Service Manager Mike Trok 952-467-6976 directly so we can make this right and provide the peace of mind you deserve.
This was a great sales process, 100% we’ll be back for
our next GMC.
our next GMC.
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by Bruce68
Verified Customer
Verified Customer
Mar 30, 2026 -
Walser Buick GMC Roseville responded
Thank you so much for the kind words! Our goal is to make the car-buying process as seamless as possible, and we’re happy to hear we hit the mark. We look forward to seeing you again for your next GMC!
Immediate service was needed on the vehicle.
I've never bought a barely used car that needed immediate service. You'd think the dealer would at least change the oil and rotate the tires before
I've never bought a barely used car that needed immediate service. You'd think the dealer would at least change the oil and rotate the tires before reselling it.
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by Erik.mortensen
Verified Customer
Verified Customer
Mar 28, 2026 -
Walser Buick GMC Roseville responded
Thank you for sharing your feedback. We sincerely apologize that your vehicle wasn't in the condition you expected upon delivery. We aim to have every 'barely used' car ready for the road, and it sounds like we missed the mark on your oil change and tire rotation. Please reach out to our General Manager, Steve Tuschen, at 952-467-8633 so we can prioritize this for you
Mar 30, 2026 -
Walser Buick GMC Roseville responded
Thank you for bringing this to our attention, and we'd like to learn more about your experience. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
Walser Buick GMC Roseville Team
We bought a Yukon here about 1 month ago.
Our experience at the dealership was great, but after purchasing our 2024 Yukon, that same day we drove it home we noticed a squeak. We reached out t
Our experience at the dealership was great, but after purchasing our 2024 Yukon, that same day we drove it home we noticed a squeak. We reached out to the dealer immediately and sent a video of the sound. We live a couple hours away so bringing it right back to the dealership wasn’t an option. Unfortunately they did not offer to remediate the issue which was a dry belt needing to be replaced. They said since it wasn’t powertrain they would not cover. I used a local gmc certified dealer to fix it but I was required to foot the $500 bill even though the squeak was present the same day we purchased the vehicle. Had we stepped outside of the car while it was running it would’ve been obvious after the test drive. Most others we spoke to (including the local dealership) expected Walser would cover the expense even out of goodwill. I’ve lost some respect and trust and may not go back when it’s time to upgrade. Please keep that in mind for anyone who’s traveling to Walser (which they told me is common due to large inventory availability).
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by Annie.heuer22
Mar 23, 2026 -
Walser Buick GMC Roseville responded
Thank you for sharing your feedback. We’re glad your initial experience was positive, but we apologize for the frustration regarding the belt replacement.
Because the Yukon was sold with a powertrain warranty, certain non-powertrain or wear-and-tear components fall outside of that coverage once the vehicle leaves the lot when you do not take advantage of the service contract that is offered. While we understand the timing was disappointing, we must adhere to our standard warranty guidelines which prioritize engine and transmission components.
We appreciate your business and will use your comments to review our communication process for out-of-town guests.
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