Walser Buick GMC Roseville - Service Center

Easy, efficient, good communication This experience was easy, helped me with my problems without trying to oversell, and great communication easy, helped me with my problems without trying to oversell, and great communication More

I do like the video inspections! However, they're very quick and just rushing through the items they show, without giving me context as to when i will need to repair/replace wear ite However, they're very quick and just rushing through the items they show, without giving me context as to when i will need to repair/replace wear items. The prices went up and the service quality went down. I paid $100 for an oil change and inspection. They moved my seat, never reset the oil life, and in their inspection missed a glaringly obvious suspension failure (broken sway bar link). I've had other issues where they broke my oil plug, but made it up to me then with great service and a long l9aner vehicle. Unfortunately, I don't think that service manager is still at Walser and it shows. I'm not going back, I would much rather give my money to Turbo Tim's where they have good customer service reviews and support the community around them! Walser is overpriced and they skip steps in the work they perform. More

Have had my truck serviced twice in the past 2 months for the same problem and was not resolved. Had to pay diagnostic fee because they did see problem the same problem and was not resolved. Had to pay diagnostic fee because they did see problem More

Taylor was very upfront about what needed to be done, They advised me of the options I had for the repair, I was disappointed with the Walser Warranty and the limited coverage I had, it seems that some o They advised me of the options I had for the repair, I was disappointed with the Walser Warranty and the limited coverage I had, it seems that some of the issues were missed on the last visit. As far as promptness, I think that the time it took to complete the job was excessive, luckily I had access to another car while mine was repaired, for most customers, this is not a viable option. I give huge kudos to Taylor in the end, he made things simple and straightforward. More

The people there are friendly and ready to assist. Prompt service ,and able to repair your car. Prompt service ,and able to repair your car. More

Polite. Phone view of engine inspection. No oversell of services or products. Honest, respectful, integrity. Phone view of engine inspection. No oversell of services or products. Honest, respectful, integrity. More

Friendly dealership with great attention to detail The only negative was the amount of time to get an appointment when you call. only negative was the amount of time to get an appointment when you call. More

My service experience was fantastic. I will be returning for future visits. Thank you s I will be returning for future visits. Thank you s More

Good service and fair pricing. Work completed on time. I like the recorded inspection of the vehicle. Work completed on time. I like the recorded inspection of the vehicle. More

Poor follow up, careless repairs, constant issues with vehicle under warranty from Walser with many fine print details on how repairs can be done. I am in market for new car and will never purchase anothe vehicle under warranty from Walser with many fine print details on how repairs can be done. I am in market for new car and will never purchase another from Walser. More