Walser Buick GMC Roseville - Service Center

Excellent quality service! From start to finish it was very professional! Will use again for service irk! From start to finish it was very professional! Will use again for service irk! More

Everyone was very understanding, helpful, and friendly- I appreciate the communication and timeliness from the team! appreciate the communication and timeliness from the team! More

This is a great dealership. I have been a customer for several years. Even though there has been turnover in your service department management I have always been treated with r I have been a customer for several years. Even though there has been turnover in your service department management I have always been treated with respect. The staff knows me and I know them. The service manager, Adam Zimmerman always takes the time to make sure warranty and maintenance work is done. I rely on him. Recognition too of Matt - service writer and Nash - mechanic. More

Love this dealership. ..always welcoming and treat everyone with respect. Samantha was an awesome service manager. Fair pricing and excellent techs working on the cars. Cle ..always welcoming and treat everyone with respect. Samantha was an awesome service manager. Fair pricing and excellent techs working on the cars. Clean and comfortable waiting area. More

Great service and solved issue with warranty in effect on 2022 gmc Denali ultimate truck. 2022 gmc Denali ultimate truck. More

Really great timely professional service. Thank you so much. We really appreciate working with you Thank you so much. We really appreciate working with you More

The service is always prompt and professional and they explain in detail about any problems. I have even been able to talk to the mechanic. Also whoever washes the car after service did an outstanding job explain in detail about any problems. I have even been able to talk to the mechanic. Also whoever washes the car after service did an outstanding job! More

Great service, friendly. Not wait time. Awesome video from service technician. This all came with a free carwash. Not wait time. Awesome video from service technician. This all came with a free carwash. More

Hats off to Nick. Very helpful and has a great knowledge of info about warrant and such. Smooth paper work and helped us out in a very good timely manner!vehicle. 1 ou Very helpful and has a great knowledge of info about warrant and such. Smooth paper work and helped us out in a very good timely manner!vehicle. 1 out of 6 vehicals and would be our best experience with purchasing a one. More

When I purchased my vehicle from Walsar, the sales manager sold me a “in-house” warranty , so he claimed and said that all my service needed to be done at the Walsar locations to keep my warranty vali manager sold me a “in-house” warranty , so he claimed and said that all my service needed to be done at the Walsar locations to keep my warranty valid and that if there are any covered mechanical issues it is taken care of immediately. Needless to say I needed to use my warranty and then I was informed it isn’t “in-house” and that I need all these approvals from the warranty company that is completely separate from Walsar. The service manager reached out to me after I left a negative review and then when I returned his call for several days and no response. My car needed up taking 1 week for repairs. Thank goodness I was still able to drive it or I would have been in a situation. My review is cumulative and does consider past experiences with the service dept at both the Roseville and Bloomington locations. I in fact can use my warranty any any dealership. I feel like this was a ploy to make me think I had to take it to Walsar and I did. Bought tires and have been having all repairs and services done at Walsar. I am still upset that I was lied to and the high pressure experience. I will not be purchasing my next vehicle from Walsar. My family and I have purchased 5 vehicles from them in the past and the concerns continue. Also, sometimes I am stuck at the dealership for 6 hours or more for even a simple oil change. I’ve burned up so much of my PTO just sitting waiting for my car. Plus, I get the so called complimentary car wash about half the time, even when paying too dollar for service. More