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Walser Buick GMC Roseville - Service Center

Roseville, MN

4.2
508 Reviews

508 Reviews of Walser Buick GMC Roseville - Service Center

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August 22, 2024

My vehicle repairs were completed on a timely basis. Dealership staff are Customer friendly and met my expectations. More

by GPIZINGER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Tuschen
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2024

My 2024 GMC camera isn't working properly. I scheduled an appointment to do mate installation but I waited for one hour. When I asked, the front desk staff was offended. I then went to the s More

by VANGXIONGUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Tuschen
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2024

Prompt check in and recall done in less time than the 1 1/2 hrs. estimated. More

by wlboike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Tuschen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

We picked up car and they never put on the front plates. Have called and left messages with sales associate and service department and neither one has ever returned our calls. More

by LKRODDY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Tuschen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Walser Buick GMC Roseville responded

I am sorry we have not resolved this for you, please give me a call directly and I will get this resolved for you. my number is 6514133712. Steve Tuschen General Manager

August 21, 2024

The service at Walser Roseville Buick GMC is very good. When they complete a repair it is tested and operates as it should More

by tedkark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The Mechanics
August 20, 2024

I waited in the lobby during my vehicle service. I was kept updated it's progress. More

by johnkuduk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Tuschen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2024

The last few times I've been to this dealership I feel as though I'm being taken advantage of. I don't feel that the technicians are being honest about the work they are doing. I also feel as though I being More

by FAITHTERRY1678
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Tuschen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Walser Buick GMC Roseville responded

I am sorry we made you feel this way, I would be happy to review your repair orders and go through any issues so you feel comfortable with the repairs. Please do not hesitate to contact me 6514133712. Thanks Steve Tuschen General Manager

August 20, 2024

I loved the videos that were texted to me. Taylor was on top of everything. More

by TVPEDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Minners
August 19, 2024

Daniel was awesome! He deserves a raise! Top notch service and attitude. Will definitely be back! More

by DPAUL2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Tuschen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Wolfe
August 19, 2024

Excellent quality service! From start to finish it was very professional! Will use again for service irk! More

by PZSCENTSFORYOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Tuschen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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