Walser Buick GMC Roseville - Service Center
Roseville, MN
502 Reviews of Walser Buick GMC Roseville - Service Center
Answered. Let me know when my part is in. No more AI texts, please. Answered. Let me know when my part is in. No more AI texts, please. Let me know when my part is in. No more AI texts, please. Answered. Let me know when my part is in. No more AI texts, please. More
Excellent service. Helpful, not pushy. Cut to the chase. I highly recommend Walser GMC. Every interaction I've ever had there over the last several years has been posit Helpful, not pushy. Cut to the chase. I highly recommend Walser GMC. Every interaction I've ever had there over the last several years has been positive. More
He caused me to have emergency repairs! !! Had a coolant flush. 1 hose disconnected; and a major kink in hose restricted coolant flow to engine by 100% ! Not sure service was done, coolant i !! Had a coolant flush. 1 hose disconnected; and a major kink in hose restricted coolant flow to engine by 100% ! Not sure service was done, coolant is very dark. More
Had to wait for 3 hours for the software reset after my vehical was only 5-6 old but it seems the fix corrected everything. The staff was very corgal & answered all of my questions. vehical was only 5-6 old but it seems the fix corrected everything. The staff was very corgal & answered all of my questions. More
Appoint time met, work completed in timely fashion, staff friendly and explained the work that was completed friendly and explained the work that was completed More
အခုနောက်ပိုင်း ဝန်ဆောင်မှုပေးတဲ့ တာဝန်ခံ အလုပ်သမား နည်းပါးတဲ့ အကြောင်းကြောင့်လားတော့ မသိပါ။ ကားကြည့်ရှု စစ်ဆေးခြင်းအပေါ် အားနည်းတယ် ဥပမာ-ရေဆေးပေးခြင်း မလုပ်လိုက်ဘူး၊ မေးမြန်း စာဖတ်ခြင်း အချိန်မရှိ၍လား နည်းပါးတဲ့ အကြောင်းကြောင့်လားတော့ မသိပါ။ ကားကြည့်ရှု စစ်ဆေးခြင်းအပေါ် အားနည်းတယ် ဥပမာ-ရေဆေးပေးခြင်း မလုပ်လိုက်ဘူး၊ မေးမြန်း စာဖတ်ခြင်း အချိန်မရှိ၍လားမသိပါ ထင်ရာ ဈေးများတောင်းခြင်း၊ ဖုံးပေါ်ပြောထားသည့် ဈေးနူန်းနှင့် ကား စစ်ဆေးရန်ရောက်ချိန်တွင် တောင်းခံမှု ဈေးနူန်း ကွဲလွဲခြင်း၊ မကြာမှီတွင် မှားယွင်းကြောင်း ပြန်လည်ပြောဆို ပါသည်။ တိုးတက်ရန်လိုအပ်နေပါသေးသည်။ အလုပ်သမား ထပ်မန်ဖြေခြင်းဖြင့် အလုပ်သမားများ စိတ်ဖီစီးမှုသက်သာပြီး ပျော်ရွှင်တက်ကြွစွာ လုပဆောင်ခြင်းဖြင့် ဂုဏ်သိက္ခာ အမည်ကောင်းများဖြင့် စီးပွား အောင်မြင်နိုင်သည်ဟု အကြံပြုချင်ပါသည်။ "Recently, it seems there's been a noticeable decline in the service quality, possibly due to a shortage of service personnel. This is reflected in areas such as: * Inadequate Vehicle Inspection: Services like car washing are sometimes overlooked. * Pricing Discrepancies: There appear to be inconsistencies between quoted prices and the final charges, possibly due to staff not having enough time to read inquiries carefully. There have been instances of incorrect pricing, which are later corrected. * Lack of Attention to Customer Inquiries: It seems staff members may not have sufficient time to thoroughly address customer questions. I believe there's room for improvement. I suggest that increasing staffing levels could alleviate employee stress and allow them to perform their duties more effectively and with greater enthusiasm. This, in turn, would enhance the company's reputation and contribute to its overall success." Here are some key points that were considered in the translation: * Professional Tone: The language used is polite and constructive, focusing on providing helpful feedback rather than simply complaining. * Clarity and Specificity: The issues are clearly outlined with specific examples, such as the car wash and pricing discrepancies. * Constructive Suggestions: The feedback includes a practical solution, which is to increase staffing levels. * Emphasis on Positive Outcomes: The translation highlights the potential benefits of implementing the suggestions, such as improved reputation and business success. I hope this helps. More
Walser sold me a new vehicle with a defect. After bringing it in twice, acknowleging the issue, they choose to do nothing, and even recommend to my wife to buy an extended warranty. I recommend After bringing it in twice, acknowleging the issue, they choose to do nothing, and even recommend to my wife to buy an extended warranty. I recommend to people I know to go elsewhere. Even a little disappointed with GM. More